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    Recommended Reviews - NAPA Auto Parts

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    5 years ago

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    7 years ago

    They have all of the parts needed for random repairs but not always the best customer service and the prices are a bit high.

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    10 years ago

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    11 years ago

    I pass an Autozone and O'Reilly on the way to NAPA. Good people and frankly great prices, plus their parts are always the best.

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    North Texas Customs - super cool custom fan shroud for our daily (this is not a trailer queen)

    North Texas Customs

    (7 reviews)

    Tyler is very knowledgeable and gives great advice. he always has the customer as his main priority!read more

    I had been working on restoring my dad's 1965 Mustang for about 4 years at three different DFW…read moreshops before finding North Texas Customs. I wish had found them sooner. Tyler Pryor (owner) and I spoke at length and he came to my home to take a look at the car before we ever towed it to the shop and was open and understanding to my ideas for the finished project and my budget. The car spent a little over three years at the shop and I built a relationship with the owner and employees. There was an obvious understanding of what the car meant to me and my family and Tyler and the guys helped breath life back into this heirloom. We did a full restoration from the rolling frame to turning the key and driving the car home. Improvements included power steering, disc brakes, a/c, and shaved door handles. The finished project looked better than it would have rolling off the assembly line. Door and body gaps are even and clean, the paint has a mirror finish, and the car flat out RUNS! I was not looking for a sow car to sit in my garage, but rather a beautifully finished daily driver I can rely on. Tyler was great in helping locate parts and suggesting alternatives to ensure I was getting the most bang for my buck. There was no up-selling and he helped me work out a payment plan to ensure work progressed while I was getting funds together to make my dream a reality. I owe a great debt of gratitude to Tyler and the guys at North Texas Customs for the work they did for me. If you're looking for another reason to have these guys fix up your ride, look for my burgundy '65 mustang cruising around town and searching for awards at the local Murphy car sow. I picked up a Best in '60's Award three months after picking up the car.

    NAPA Auto Parts

    NAPA Auto Parts

    (2 reviews)

    I ordered a hood deflector for a 2024 Honda CRV based on the image supplied on their website. When…read moreI received the item it was totally different than what was shown online. The one online looked like it attached to the hood like the one on my truck which fastens with screws under the lip of the hood. The one I received was a thin piece of vinyl that had adhesive strips attached all the way around it. The protective film for the adhesive strips was coming off. I didn't want one that attached with adhesive strips. It will eventually lose its adhesion. After talking to a rep he sent me return instructions. That was fine but after $26.00 return shipping cost and a 15% restocking fee it was a third of what I paid for the item. I don't think this was fair because the item pictured online was totally different than the one I received. I will not buy online again from NAPA

    Rented a couple of tools from NAPA yesterday. I would NEVER recommend renting from NAPA again. I…read morealways use my debit card, as its considered a cash transaction, so when I bring the tools back I get my money back instantly, like a cash transaction. Rent from Autozone or Oreilly Auto Parts, where you get your money back when you bring the tools back as a cash transaction. Napa does a debit when you pickup the tools and then will only let you do a credit transaction when you return the tools. This isn't an instant transaction and can take 2 to 3 days to return the money to your bank, to be fair, can be sooner, however not usually. Disappointing policy when doing business with NAPA. Will certainly reconsider next time.

    NAPA Auto Parts - Exterior of Store

    NAPA Auto Parts

    (7 reviews)

    While driving on I-35, a shredded tire was thrown into my lane and I hit it. Sadly, the impact…read moredamaged the wind-gate behind the bumper of my pickup and it was hanging on the ground. I decided to Jimmy-rig the wind-gate to the bumper with tape so I could drive my truck to the dealer to buy a replacement part. I made it to the dealership safely, but they wanted $680 just for a new part (not including labor). They urged me to get it replaced before driving my truck back home to Nevada because the wind-gate helps to cool the engine. As a last ditch effort, I decided to go to AutoZone to see if they had any parts to help me replace the wind-gate on my own. However, AutoZone told me they don't carry any parts for new model trucks, but suggested I go to Napa Auto Parts. From the moment I walked into Napa Auto Parts, Dylan greeted me with a warm welcome. He listened to my issue and went outside in 102+ degree heat, got under my truck, and found a temporary solution to fix my problem so I can drive back home to Nevada. Dylan was absolutely fantastic and very friendly. Best of all, he didn't charge me a single penny. I am so incredibly thankful to Dylan and Napa Auto Parts for all they did to help me solve the issue. I honestly don't know what I would've done without their help. Highly, Highly Recommended for your auto needs. Before you decide to go to the dealership, come here first to see if they can help you out.

    The people that work in this store are terrible at customer service. They don't know how to treat…read morecustomers. The parts that Napa sells now aren't the quality that they used to be and a lot of them don't even fit and have to be returned. AutoZone has lifetime warranty of parts ever go bad you get a new part for free. Napa doesn't have that and their parts are low quality not like they used to be.

    NAPA Auto Parts - autopartssupplies - Updated May 2026

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