I requested deep cleaning on a small apartment. Elizabeth was very communicative about the work…read morethat needed to be done, the methods and materials she would use, and the price. Her estimate was reasonable and she and her team did a great job. Based on her work, I will be hiring her for ongoing maintenance cleaning - I highly recommend this business.

I had heard great things about luxclean from a friend and decided to give it a try. so glad I did!…read moreMy house has never looked this clean (seriously, it's spotless haha). The team was professional, thorough, and super easy to work with. Thank you for the amazing work. I'll definitely be using LuxClean again!

Everything went well!…read more The service requested was a deep cleaning. The quality of work was outstanding and a great value so I'll be a monthly customer! If I were you, I'd book right away!

Pristine spaces NYC has outstanding service. Was on time and did a thorough walk-through the first…read moretime. She went above and beyond with the service that I requested. And hands-down, the best value for the services I was provided. I plan on referring her to all my friends.

Made an urgent cleaning request. It was looked at the next day and taken care of the following…read more Super clean. Reasonable pricing. Will be my go to if I need cleaning services in the future.

The first time her ladies came, although they were late, she did a good job. Then the second time,…read morethey broke a shower fixture and originally said they would come to fix it using their insurance, and then completely refused to fix the damage. The ladies asked for $160 and we gave $210 with tip, she then instead of appreciating the tip, she asked for $200 payment on whatsapp without even asking her girls if they got the money. The third time we tried to use her service, she made many promises to come and then never showed up. I really wanted to help a local business but she said she didn't need us and had many other clients and asked me to stop messaging her if we were unhappy. I was very sad to see their service, I wanted to help my mom clean our house but I am looking for someone else now. She is cheaper than other places but be ready for bad customer service.

I left several messages regarding what I needed in a deep cleaning but when the cleaner arrived it…read moreseemed she had her view of what a deep clean was and since she spoke little English communication was difficult. The cleaners were very punctual and friendly but the two hours delivered was a standard cleaning with a few compromised efforts to a deep clean. I have paid less for more.

Absolutely amazed with the service I was provided! I requested a deep move in clean as the unit was…read morenot kept up by the last owner. Marvellous Cleans really transformed my unit into one thats actually livable! They scrubbed away every bit of grime and dust I didn't even know was there. The house cleaner they sent really put as much effort as they would their own home! Everything looks and smells so so fresh! Highly recommend for anyone that needs ANY cleaning done!

I couldn't be happier with the service! My home has never looked this clean. They are professional,…read morereliable, and pay attention to every detail. The quality of their work truly shows--they go above and beyond every single time. Communication was smooth, they arrived on time, and the results were amazing. If you're looking for a cleaning company that is trustworthy and delivers excellent service, this is the one. I highly recommend them!

From the owner: At Velvet Edge Home Care & Cleaning Experts, we take great pride in our customers’ satisfaction…read more Our goal is to ensure your loved ones are cared for with compassion and that your home sparkles just the way you’d want it to if you cleaned it yourself. Call today!

This was the first cleaning service I've ever tried and it was super worth it! Having…read moreprofessionals come in to deep clean is so nice and underrated. They clean all the deep spots and crevices that I usually miss. They came in at the agreed upon time and I just moved room to room as they cleaned to avoid getting in their way. Overall they worked pretty quickly and efficiently. Whenever I had areas of concern I wanted to point out they were really responsive and nice!

We use this service to clean our airbnb rentals and have been very happy with them so far. They are…read moreresponsive, punctual, and always leave my properties spotlessly clean. I met one the cleaning maids one time (unfortunately forgot her name) and she was super nice and friendly!

Justin and Rue did an amazing job with my incredibly overgrown yard and I couldn't be happier with…read morethe service I received. Justin came by the house to view the yard and provide a quote for cleanup. We were able to settle on a date to start work very quickly and efficiently. Both Justin and Rue worked incredibly hard over 2 days to get the yard cleaned up. 10/10 would recommend

JustCleanLots did the job well, exactly as promised in our agreement. The price charged agreed…read moreexactly with their estimate. I would hire them again.

Two fantastic ladies did a fantastic job! Highly recommend his service!! They made our home look…read morebrand new!

From the owner: Providing reliable residential cleaning service in L.I, Manhattan,Queens & Brooklyn. Non toxic…read moreproduct options are available upon request.

Non-existent and/or poor communication. The cleaner arrived on-site 50 minutes early without prior…read morenotice. We discussed hiring two cleaners for two hours over the phone. It changed without communication to one cleaner and four hours. The cleaner mixed all the trash, recycling, and composting (contamination), which could have caused a huge fine in New York City. It doesn't seem as if there was training. Some items were thrown out without consultation, and papers were reorganized to the point where I couldn't find a receipt. The cleaner attempted to leave 40 minutes early.

DONT WASTE YOUR MONEY. Read my story if you wanna know why…read more Customer service is great. Cleaning ladies are nice. However, they could not give me what I wanted. I want to remove the dust off from the surfaces of my apartment so I could move it after the service. They knew it is post construction service and the charged extra for it. Before the cleaning, they ask me for steps so they could reach the higher places. I went to buy it immediately for them. Again, it's newly renovated so my apartment is empty. Lack of necessary equipment. They have no cleaning supply with them. They were just using water!? After the cleaning, my apartment still very dusty. When I was inspecting how they did, they rushing me saying they have another appointment. And they leave a bag of garbage in the house. Customer service is very good. Quick reply and answer. Still waiting for the solution of this situation. *Situation update* So, their reply is quick. However, they didn't want to take any responsibility of what they did not provided. They said they will give me refund unless I remove this review. That's why they have so many good reviews but only a few bad review. I am not happy with this answer because people should know what kind of services you could provide. So, I decided not to take the refund and leave this review here so everyone can see this. I mentioned they charged me extra $80 for post construction service. And without anything done for what I requested. " still very dusty everywhere" , they offered me $40 refund but I must remove this review. Telling me that they already give me a discount. The discount is with condition that I could pay by cash. I should not pay after what they've done. Their cleaning service for me is waste of money because nothing is done. You will end up hiring other company or you have to do it by yourself just like me.

The service is so hit and miss, I would be careful booking with them. Some of the people are great…read morebut the ones that are not will make more work for you to clean up after them. I was using the service for about 2 years and it was good until the person that usually came left the service and said it's because they don't pay them well. Unfortunately everyone after that has been pretty bad. The most recent person (i) broke my oven door (she literally unscrewed it for no reason and didn't tell me she did and then couldn't get it back on so now I have to call someone to fix it and potentially buy a new door, (ii) went into my medicine cabinet to "organize" (there's nothing important in there thankfully but I never asked her to do it and no one has ever tried to do that), (iii) moved a dirty wet mop from under the sink (where she got it) into my clothing closet, and (iv) didn't actually clean the bathroom mirror, toilet, sweep the bathroom floor or vacuum the rug (yet had time to go into personal cabinets and drawers). After she broke the oven door I reached out to the Maid First and they didn't offer to help with anything. They only responded to me after I said they should still charge me the amount because I didn't want them to not pay her (given I've heard from other people who they have sent that they aren't being paid that well). I would suggest using another service that pays people well and provides more consistency.

i'm writing this review to warn current and/or future customers about this company. proceed with…read morecaution. company has poorly run management/customer service. they ignores customer calls/emails regarding legitimate matters. here's what happened: i had almost all makeup that i've purchased over the years in a shopping bag underneath our beverage cabinet to organize it (thousands of dollars worth). the cleaner mistook my bag of makeup, that clearly was not trash, for trash. she threw it all out. i called maidfirst. the manager or owner was dismissive of my concern. later, the cleaner messaged me and my husband, and did admit to accidentally throwing out the bag. in her message, she said that she shouldn't be held responsible since it looked like trash. (it did not look like trash - it was a bag full of makeup...) in my experience, cleaners are typically very conservative about the trash, and don't throw out items that are not in the trash bin or specifically noted... i called maidfirst to inquire about next steps, and no response. called again days later, and they either immediately declined my calls, or blocked my number. i proceeded to email them, and all emails were ignored. screenshots attached.