Called at 8 am with plumbing issue. They scheduled a service call ($99 charge) for 1-3 pm, no one…read moreshowed up. I contacted them at 3 pm and a half hour later they texted (3:30 pm) saying no one was coming (excuses of running late, bad weather, blah, blah, blah). Said they can come the next day. I told them I took the afternoon off work and they didn't care, no apology, nothing. They never called me to say they weren't coming; I had to contact them. They have no regard for people's time or lost work. I found another company, no service call charge, came the same day & fixed the problem the next day.

So far the best plumbing company I've worked with. Very knowledgeable and price is reasonable. This…read moreis the best plumbing service I've encountered. They are highly knowledgeable and their prices are fair. Chris came to my house and treated it as if it were his own. They are extremely accommodating. You can't make a mistake by choosing this company.

Sloppy, lazy, and overpriced. See photos of the poor work quality completed at my house. Copper…read morepipes that could have been routed under the house, where they would have been hidden and protected, were instead mounted on the house exterior. Further, clamps to hold up the pipes were comically oversized and mismatched. These guys were too lazy to buy and install the correct parts.

Needed to replace an existing Blanco under-mount sink with a new one of similar dimensions…read more 1. The technician upon arrival told us that the flange that came with the sink cannot be used as it is plastic, when the instructions clearly say that it is a decorative flange. It is common sense that a plastic flange would not be manufactured to hold up a garbage disposal. 2. The technician spent 2.5 hours removing the existing sink but couldn't and hence resolved to breaking it as he couldn't remove the glue. We agreed to it as we have been told that there is no other way. The entire border of marble countertop was chipped in the process :(. There is no way to undo this (First red flag). 3. After 4 hours , the job wasn't completed. So i peeked at the sink to see that the technician was struggling to mount the sink by himself. To be honest its a two person job. I tried to help him hold it but it was very heavy. When asked, he mentioned that this is not typically what he does and didn't knew that it was going to be difficult. (Second red flag). Four stars for affordable pricing and prompt communication from the owner. I would recommend them for very minor tasks but steer clear for any major installations.

This company came to my unit, hired by the association, and yes, they fixed the pipe issue;…read morehowever, they damaged my tile floor, and now they don't want to be responsible for the damage. I have spoken with David. He mentioned he spoke with the guys who did the work and confirmed that when they stall the toilet, they damage the flood, but he is not giving me any solutions.

Thankyou so very much to the guys at Dovis plumbing, who were exceptionally polite from my first…read morephone call with Antonio to David who removed a small towel from our toilet!!!! Professional and very understanding- most importantly he did the job quickly and without any fuss . Our family has been using Dovis plumbing for a couple of years now . They have expert plumbers like David who know how to treat and solve issues . I'm very grateful and highly recommend them. Thankyou David and Antonio!!!!

Being with Reynolds for over five years, they are not like other companies give you a ridiculous…read morequote or make a big amount of the work, I always call Larry that I need help and he send a technician next day. I had a breaking shower last week and I thought it is going to cost me at last one thousand dollars to fix it and he checked and found the part, and I got it from Amazon with no markups, only one hour labor cost! Overall a very reliable company with no playing games.

Update: Since the writing of this review, Larry the owner has personally attacked our business…read morewriting a fake review on our Google Account acting as a customer.., please see the attached image. The whole purpose of my review was for Larry to let other clients know that re-patching the drywall was something he was not doing, and to make sure other customers of his inquire about this. Also to you Larry, we will have an attorney now contact you for Defamation and writing fake reviews (acting as our customer) in retaliation to this review. Unfortunate. ------------------------- I personally wouldn't hire again. What is important here is that details are disclosed by the service contractor, so that his customers are satisfied, and everyone views the transaction as mutually completed. (ie. Drywall was not patched back up after the drywall was taken apart to install the pipes- we are left with a hole in the wall with exposed pipes) We had a simple hand sink installed and prior to this we agreed on a price. Having used 2 plumbers in the past at other facilities, our experience has always been that when plumbers installed their pipes behind the walls, they patched back up the drywall holes they cut out- to complete the job. In this case Larry quoted the job, and I assumed that the dry wall he cut out of the wall to install the plumbing would be patched back up. Instead we are left with drywall holes and exposed pipes in the wall. Afterwards he wanted to charge additional fees to patch the drywall back up as an additional up-sell, saying this was not his responsibility. From my take, this was not disclosed up front and now we are having to hire a new contractor because I won't pay him more. Simply put, the work seemed OK for pipe install, but the non-disclosure of what I see as incomplete job with drywall holes. Because of this, Im not partial to hiring him again, but you may have a better experience if he discloses the details about finished work expectations up front (esp. dry wall patching after plumbing). After questioning Larry about why he did not disclose this to us, he replied that he only had 4 other customers have this issue. A perfect reason he should have learned to disclose this to us. Regards.

I called Sam Jolley's Plumbing to find a water leak in the line coming from the meter to the house…read more The plumber Rolston Forrester came to my house in Palm Beach Gardens to find the leak. Took out his detection equipment and proceeded to try to locate the leak. After about 15 minutes set up and locating time He said he found the leak and let me listen on the head phones to the supposed water leaking out. He said it would cost me $1500 to fix the leak that he said was about 16" under the sod. I thought that was excessive. I decided to call another plumber to fix it they came out and dug where Rolston said the leak was, no leak. The new plumber from Drain to Drain Micheal Ennis dug down and found nothing, no leak at all. The water usage was a sprinkler zone valve on the north side of the house that was stuck open, Mike found it about 5 minutes. At the end of the job Mike charged me $500. for digging up non existent leak that Rolston said was there and would fix for $1500. and locating to actual leak that was about 100 feet away. He said that if he had not dug up the yard the bill would have been $150.00 including finding the real leak and the labor to fix the actual leak. Rolston was 100% scamming me with the BS of the leak in the yard. Mike thought that he merely turned up the volume on the head set to make the rumbling sound that I heard.

After almost a decade, our water heater finally gave out. My wife was doing some research on Yelp…read moreand found this business, she thought based on the reviews she read, this is a business we can trust. Once again, my wife is right. Rob showed up and gave us an estimate. He gave u 3 different options and gave us choices based on our budgets. Since we planned to stay in our house forever, we decided to pick the best option to take care of everything. Rob and one technician showed up on the day of the appointment. Both of them were very professional and carefully installed our new water heater with great care. They also took great care of our house in making sure to keep our house neat and clean during in installation process. In the end, the water heater was installed perfectly. We now have a brand new water heater that hopefully can last for another decade. They did a great job with our water heater and the price is reasonable. I'd recommend this business to anyone who requires their service.

David came out and was absolutely wonderful. Explained what we needed to do for our sink as he…read moredidn't have the right materials with him. I went to the store to find what he suggested and he even text me to tell me what the materials were that we needed. He went above and beyond. He fixed our toilet issue quickly and efficiently. He was great! I would use him again for any additional plumbing issues. Tysm

i had been having a long standing, but intermittent, problem with my home in that sewage (stinky)…read moregasses were coming into the unit. I understand that this can be a difficult situation to solve. Over a period of 6 months, several attempts had been made by others to fix this problem but it continued unabated. When we called Plumbing Connection, David came quickly, began his analysis and had an immediate plan of action. He knew exactly what to do and how to proceed and the multi-faceted problem was fixed in less than 2 days. I am extremely grateful for his skill and his efficiency.

John is good honest plummer. I have used him many times.read more

Not a great experience. Called them about a broken shower handle...charged me over $100 and didn't…read morefix anything. Simply took the face plate off (could have done that myself). The guy (I think it's John) said he would call us in a few days after he got the parts that were needed to complete repair. Never heard from him again. Unless it's just a clogged drain, I wouldn't recommend them.

I found this place through yelp.... and what a great find!…read more The communication online was prompt and courteous. I was not in a place to talk on the phone and, while i did not convey that to whomever was texting me back, they did not attempt to push me into a phone conversation. I appreciated this gesture alone. Instead, they answered all my questions, gathered the information, and set an appointment with me online. This was very convenient! The plumber arrived on time and, he even called before he arrived to conform my address. He quickly ascertained the problem; explained it to me; and went to work. My refrigerator was hard to pull out. The plumber did not give up and leave. He patiently helped wedge the refrigerator out! He left to get that part specifically for my refrigerator; repaired the hose; and even swept behind my refrigerator before replacing the unit. Very kind! And all of this happened on a Sunday!! I really was expecting an outrageous invoice. Nope! it was affordable and reasonable. I am thoroughly impressed with the service of Dani (the plumber) and Liz ( the office coordinator). Very professional and highly recommended.

I have nothing but praise and thank you's for the proactive communication by the office team and…read morethe technician (Dani) and the work performed by Dani was top notch, attention to detail, and very mindful of keeping the space clean. The price was right, and as important for me, since I need to take a day off to be home for the repair, my time is money, and he was on time, completed the work as expected and on the time frame expected. We've had some bad luck with plumbers over the last year and it's often a shot in the dark picking a tradesman, but hopefully this review helps others because I highly recommend them.