I am SO happy I went with Tony's Jump. It was so easy, a quick call and text, delivered right to us…read moreand set up in 15 mins. The bouncy house was clean and well taken care of. I've seen a lot that are raggedy looking lately - strings hanging off, faded colors and patches. But Tony's was pristine. I was super behind on planning this year and only had about a week to lock this down. I called Tony while out of the house so I couldn't measure my yard for him to recommend a bouncy house that would fit according to specs. He told me he was in our area for another birthday that day and would drive by our house to measure for me. He did just that and we got an amazing house that the kids absolutely loved. It was the hit of the party. We did it in our front yard too so a ton of kids and parents stopped by to ask about it! I will absolutely book with them again and recommend them to all my friends. Thank you Tony!!

If you're thinking about renting a bouncy castle for your kid's event and considering using Tony,…read moreDO IT! Excellent value, great communication, prompt arrival and set-up - just all around a great experience that took minimal stress on my part and made my kid's birthday amazing. Thanks so much!

Excellent customer service! The kids had a blast all day and thankfulky slept good all night for…read moreus parents! ;)

I cannot say enough good things about this business. They responded to any and all messages that I…read morehad throughout the party planning process. The day of the party they took care of everything in regards to setup and tear down. They even wiped the entire bounce house down with disinfectant before loading it up! Use this service!

Our church rented some inflatables from Inflatable Event Professionals and we were SO happy with…read morethe quality of customer service we received! Communication was great, all questions were answered, and we received multiple quotes so that we could decide what would be the best fit for our budget. The day of our event was wonderful! Everyone loved the inflatables and had a great time. I witnessed their cleaning procedures and was very impressed with how thorough they were. Everything went smoothly and we will definitely be repeat customers.

This is the 2nd year in a row that we have used Inflatable Event Professionals. Anytime I need an…read moreinflatable, they are my go to, and will recommend them any chance I get. Pat is awesome to work with. They show up when they say they will, and are very friendly and professional.

My grandkids and others had so much fun. I recommend them. The employee was very friendly and the…read morestaff we talked to to order. The unit was understanding of what we wanted.

I've never rented a bounce house and it was soooo easy working with Incredible Bounce house! I paid…read morea deposit, they notified me when delivery would be, and set it up and took it all down so fast! I realized the day before our party that my exterior outlet wasn't working but they assured me that an extension cord was included in the price and they would easily connect it to an interior outlet. Clean and affordable, I had no complaints.

Rented a princess bouncy house for my daughter's birthday and everything was great! Friendly and…read moreprofessional delivery and I appreciated the extra communication. Thank you!

Ordered a bouncy house from this company, paid a deposit just to have them show up to my sons 1st…read morebday party with no generator to blow to bouncy house up! I guess it was our responsibility to locate a outlet for then to plug it into? If we would have known that they needed an outlet we would have probably chosen a different location or company. The guy that showed up was pretty nice, so 2 stars.

We were super happy with the customer service, the bouncy house, the delivery, everything. I'll…read moredefinitely recommend this company and use again. I spoke with the owner when I booked the bouncy house for my son's birthday party and he was very helpful. And the bouncy house was clean and the kids (and adults) had a blast!

I booked a jump house over a month in advance for my event. I planned a corporate event for our…read moreclients and two days before he canceled our jump house. We've rented a space and sent out invites around a jump house party and we don't have one. I've been scrambling to try to find one the past 24 hours and haven't had any luck.. I understand if he didn't have the tags yet to go to a park but at least a week heads up would have been helpful. I'm completely shocked right now and my event has no jump house like our invites stated.

Owner Tyler is extremely rude and unprofessional. DO NOT give them your business. After voicing our…read moreconcerns about no communication on pick up time as the bouncy house was blocking our driveway, he hung up the phone on us! He said "according to the contract" this and that, but also "according to the contract" it says you will tell us a pick-up time. That of course didn't happen and it felt like it was all our fault. After reading the other reviews, it looks like we're not the only one. In a business where customer service is everything, the owner is HORRIBLE to work with. There are many other options out there from companies that are looking to earn your business and treat you with respect. Surprised this company is still in business. 10/10 DO NOT RECOMMEND.

Wow, after 5 years of using Topsy Turvy rentals, this was the last straw…read more Background, we have 6 kids and we started renting from Topsy Turvy before Covid at first for just our kids and eventually for their birthday parties. They've always been great with communication and prompt with drop off/pick up. Usually within an hour of our reserved start and end time. This rental experience was very different. We rented a bouncy house from 4-8pm. It was dropped off at 3pm and the delivery person confirmed our end time and said they'd be back then. 8pm came and went. By 11:30pm, my husband and 4 neighbors had to deflate it and rolled it into our garage since we couldn't just leave it out all night on our driveway - HOA rules and all that. I called at 7am the next morning to find out when they would be picking up - left a message since no one answered. Called again at 11am since I wasn't able to just hang around at home the whole day waiting on this pickup and I wanted to confirm some sort of pickup time - mind you the company communicated ZERO with us up to this point aside from saying they'd be back around 8pm the day of our reservation to pick up. This time someone answered and said they were really busy the night before with X # of pickups and only pick up until midnight. He said they'll get there when they get there. 10 minutes later the same person who dropped off our rental was there to pick up. He apologized and said he was told someone else was picking up our rental last night so sorry it was missed. (He was very nice about it - this was a different person than who I communicated with on the phone) When it was time to pay, I asked if there could be any type of discount since nothing about pickup was communicated to us (aside from "I'll be back around 8pm tonight") and we were left just waiting all night for the pickup. He called the owner, Tyler, and the owner called me back immediately. To say Tyler was RUDE would be the understatement of the century. He asked why I would want a discount and I just mentioned I was wondering if it was a possibility given we had to deflate and move the bounce house on our own last night and were waiting hours for them to show up - and they didn't communicate with us and we've just been waiting in limbo. He said I clearly didn't read the contract (he was demeaning to me about it). I asked what I missed in the contract and he said they have 24 hours and they'll get there when they get there. In their contract it says "delivery and pickup may occur up to 24 hours before and 24 hours after event start time and end time. LESSOR WILL NOTIFY THE LESSEE OF ESTIMATED TIME OF DROP-OFF AND PICK-UP PRIOR TO EVENT START TIME." I told him I was told 8pm pickup time at drop off and he didn't care. I was left in shock. If I'm at fault for missing that section in the contract, then so be it - he could have kindly or even matter-of-factly told me this. Instead, he was so short and rude and borderline aggressive. I mentioned we've been renting from them for years and this was the first time we've ever had any issues but if this was how they (he as the owner) reacted I don't think we'd be able to rent from them in the future. He loudly said "Thank GOD" and hung up on me. So, there's that. Bounce house was fun for my kids, but in my opinion not worth the non-communication and subsequent aggressive communication from the owner, Tyler. Will NOT ever be renting from again. Would NOT recommend to others. Owner should rethink his business if he can get so riled up and aggressive over a simple question and not handle customer service.

Good prices Delivery was on time . Inflatable was not what…read moreI had ordered but was upgraded because of the unavailability. Which worked out perfect. Very professional set up and take down.

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