Bad customer service!!! Had to go to petco better service. I will never be back! Tried to buy a…read moreparakeet they turned me down on a $44 bird because I was placing it with a bird I already own, my risk! Which I raised parakeets, went to petco got me a parakeet no problems told them I was putting it with another keet no problem and it cost me $24 half of what petsmart charged . Lady was rude and controlling I went somewhere else, there loss they could have made $44 bucks off me. I will let facebook know the service I didnt receive over a parakeet. Petco is the place to go.

This store sucks! Everyone I go in there is not enough staff or I can hear someone from a distance…read moresaying welcome to Petsmart. Every time I order for pick up.. it never works out, why have a pick up and even worst... I just walk in and grab what ever is on the shelf with no question, sure others do this as well. This store is big and roomy but a lot of time I go the shelves are empty. I have switched my cat food 3x in a year dealing with this store. The last straw and the reason I'm never going back is this time I ordered and my cat snacks and food was expired. Chewy has same day delivery too! And let me add the grooming issues for my cats... it's 1 girl that does cats and she never comes to the phone . The 5x I called I just sat on hold for the cat groomer that has no cats to service. Why can't she respond, why can't an appointment be scheduled in the app for this service as well as for dogs... this is a pet store, not just a dog store. So bias

Always amazing when I come in! Always have what I need! Thank you for your kindness !read more

I bought a Beta fish. The lady was soo incredibly helpful. The best care tips , she was very…read morehelpful in trying to find the perfect fish for me. Give that lady a raise! Best customer service including the cashier. This is why I shop there. Thank you for everything!

Stopped at this location on 2-26-2025 to pick up dog food since I was working in the area and the…read morestores where I live were out of what I was needing. I was greeted immediately when I walked through the door and asked if I needed help finding anything. I told them what brand and she gave me directions. I looked around and unfortunately they didn't have what I needed. On the way out, I was asked if I needed assistance finding it, but she mentioned the exact line was out at the moment and suggested what other stores I could try. Customer service was awesome! I will definitely stop in if I need anything and I'm in the area.

We made an appointment for my puppy to get vaccinated at the vaccination clinic and I was told that…read moreshe could get her next shots 2-4 weeks later, so that's the timing I did. 3 weeks later I drive an hour to get to this clinic and am told that they can only do the next round of shots at 4 weeks at this clinic. Only at this clinic they can't do any earlier than 4 weeks. Nothing said that online, so now my puppy is going to be behind on vaccines as we travel and can't get to another Petco for a while. Please add more information to what the vaccination clinics can do.

I really like this place they have a great variety and good pricing and very good service.read more

Their shop is cool and has a great selection of freshwater and saltwater aquarium organisms. Giving…read more3 stars because I told them my setup and was recommended a type of fish to buy. I researched afterward and realized that the bristle nosed plecos I purchased are not appropriate for my setup and now I have to rehome them. Also saw lots of bare noses on employees which I guess is better than nothing.

Excellent service. I always get great advice on how to maintain the service and they set me up with…read moreanother appt so wait time to keep his grooming timely. My dog Ace looks awesome !!!! Thanks Fuzzy Butts

I've left several messages to try to make an appointment with ZERO response. Never one phone call…read moreback. I have 3 dogs so their loss.

This pet store is awesome. The staff members were all very kind and super knowledgeable. Would…read morehighly recommend!

I enjoy the friendly people that work there, and I always find what I'm looking for! I like that…read morethey have delivery now as well. Periodically they have specials on random snacks or toys, and I've been able to find some great deals!

I haven't ever written a review but I wanted to today. We took our Sheltie to Petey's for…read moregrooming. We have only had her for a few months having adopted her from a rescue. Her previous life was that of a breeder at a puppy mill. This was the first time we took her to be groomed. The staff was very considerate and understanding. She still has a way to go to get socialized but will not hesitate to take her back. We are very grateful for their care.

This was my first time taking my dogs to get groomed and they did a great job! Both dogs seemed…read morehappy/not stressed after the groom. Will definitely be going back!

Very knowledgeable! Great selection of fish that I cannot find anywhere else…read more I will definitely be going back.

Me and my fiancé absolutely love this place ! The owner Dave is super knowledgeable and extremely…read morefriendly ! I called him before setting up our 55 gallon tank and he not only gave us advice on setting it up, but also helped us test the water before adding fish. I was able to purchase things needed for the tank at his shop as well. The diversity of the fish Blue Hook Aquatics offers is amazing ! From fresh water to salt water he's got the perfect match for you! We got our two angel fish as well as some sucker fish from this shop :). We love it ! Do not trust the advice from Petsmart workers , they aren't knowledgeable and most the fish we purchased died within the first couple days ! Our fish from blue hook have been healthy and strong since we got them !

This is a great place to buy your pets treats and give them baths. They have a nice reward program…read moretoo. I like that the staff is always FRIENDLY & HELPFUL. They have a lot of nice sales on their treats for dogs. We used the bathing services for our dogs and it's the best value in town. Make sure you check it out. They have a great deal-5 washes for $25 which includes shampoo, conditioner, towels, blow drying your pet and best of all the staff is super helpful. Our one GSD has eye issues so they helped assist us in getting in the tub. Our other GSD walked up the steps and right in. They knew it was our first time there but made sure to check on us and helped us with everything. Service with smiles. I can't say enough about Pet Supplies Plus. The store we visited and continue to go to is in HARRISON, OH. 5 stars out of 5 !!!! Thank you for treating us and our pets with respect.

I took my dog Rachel for a bath. Everything went smoothly. The people who waited on me got…read moreeverything set up for her bath. All I needed to do was give her the bath. Thanks for being there And helping me.

They delivered to my house. They put a flag in my order. I will always do business with them. They…read moreare fantastic.

I love this store. They are always so friendly and helpful with a great selection of food treats…read moretoys etc. Our dogs love the dry food! They happily accommodated a last minute food delivery. And delivered within an hour.