They saved my MacBook. I came in after damaging my computer with waters and they were able to…read morerestore my computer for a good pric. I'm so grateful. Will definitely bring all of my electronics here.

After several months of ignoring the "Battery service needed" warning, my laptop (2019 Macbook Pro)…read moredied, as it wouldn't take power anymore when plugged in. Vess diagnosed the issue on the spot (he must have seen a lot of similar problems) and fixed it in less than a day. The price was reasonable and he also recommended cleaning the inside as it accumulated dust (see photo), which explained the overheating issues I had to deal with frequently with the laptop. The cost of repair was reasonable and he also offered several pieces of advice to prevent similar issues in the future. I am very happy with the service and would recommend working with them for any Mac laptop repair.

I cannot recommend Shawn Pak at Image Wireless Inc. highly enough. I walked in facing a series of…read morefrustrating issues with my iPhone and was fully prepared to spend $1,200 on a brand-new device just to be done with it. Instead, Shawn took the time to truly listen to my concerns. He expertly repaired my charging port, performed a deep cleanup to free up 60 GB of storage space, and completely reorganized my phone to ensure it runs like new. What truly sets Shawn apart, however, is his approach. He didn't just fix the technical problems; he took the time to teach me how to manage my phone properly moving forward. He demonstrated incredible patience and kindness throughout the entire process. It is rare to find someone so knowledgeable who genuinely cares about helping the customer rather than just upselling them. If you are having issues with your device, do not go anywhere else. Shawn is a master of his craft and a professional in every sense of the word. Thank you, Shawn, for saving me a fortune and for the excellent service!

I recently visited to get help with my iPhone 17 Pro Max, and I cannot recommend Shawn Pak's…read moreservice enough. After struggling to find help at other stores, Sean went above and beyond to assist me. He did an incredible job setting up a high-quality privacy screen protector and fitted my phone with a great new protective case. Beyond the hardware, he was patient and thorough in helping me get my phone updated and took the time to teach me several useful features that I wasn't aware of. His kindness, expertise, and willingness to actually take the time to help truly set him apart. If you need any assistance with your device, I highly recommend seeking him out--he provides the kind of personalized, attentive service that is rare to find these days. Thank you again, Sean!

This place is absolutely AMAZING!!!!! I came in with not one, not two but FOUR devices and alllllll…read moreof them broken and 3 of them were not even able to turn on and if they did turn on then they didn't stay on for more than a few seconds. Fast forward about 30 minutes and all of them are fixed. The shattered screens, glitches, broken batteries, and anything else you can think of...... allllllllllll FIXED! Literally what I thought would be impossible was done In less than half an hour. Mark was so nice and went out of his way to make sure that the problems were actually taken care of and not just a "band aid fix" like most other repair shops are notorious for! Thank you so much for everything! Now if only we could fix all my problems in less than 30 minutes

Walked in here to get my I phone charging port fixed. Alex helped me out and fixed it less than 5…read moreminutes. Friendly and quick service, definitely coming back if I have future phone issues.

Group Micro along with its modus operandi of under promise, over deliver is:…read more Professional. Ethical. Honest. Affordable. I'm a firm believer if over-the-hill technology can be spared an immediate e-waste destiny, FIX IT. Group Micro's highly skilled technicians agreed; bought two old people's equally old MacBook Pros a few more hours of use. Upon pickup, noticed a display case of previously owned, reconditioned Macs. Not one for requiring the latest and greatest made note of this for future reference. Group Micro moved a few doors north so you won't find it under the green awnings in Yelp pictures. Didn't snap any pics as hubby was circling the block to avoid parking in the adjacent Broxton Avenue Public Parking lot https://www.yelp.com/biz/broxton-avenue-public-parking-los-angeles cuz we weren't going to stay that long. Avoid metered parking too few and far between. Aforementioned lot is your best bet especially if you intend to enjoy the Thursday Westwood Village Farmers Market https://www.yelp.com/biz/westwood-farmers-market-westwood after you drop off your repair at Group Micro. Mega thanks Group Micro!!!!!

Lies. Do not go there. They say they can do same day. But not even open and no regard to customers…read moretime. Waited over25 minutes

They were able to fix my iPhone the same day at a very reasonable price and I didn't have to leave…read moreit overnight. By the time I get off work and I take it to an Apple Store to get it repaired, I normally have to pick it up the next day. They saved me time and an extra trip plus I didn't have to make an appointment and wait if I went to Apple.

just straight garbage , called in asked a price for a oem screen was quoted $279 with lcd…read morereplacement . then when got there was told that was quote for screen only . tried charging me 379 . ended up getting it done 3 hrs later my phone broke again . not from drop not from anything just went streaks in the screen and won't work !

Excellent serviceQuick, easy & great prices highly recommend it, if you need something fixed in a…read morehurry and done right the first time i'll definitely be returning if i ever have another issue with my phone

Came in last year to have my phone looked at as the screen stopped responding to touch. Wasn't sure…read moreif I needed a new phone or just a new screen. After the FREE diagnostic found out that the screen just needed to be replaced. About an hour later my phone was like brand new. :) BEST PRICES IN LOS ANGELES, trust me, I looked around. Thank you for your help!! PS: I'll be back this weekend since I dropped my phone and broke my screen (again).

Brandon (i think it's his name) is the best and I highly recommend him to all clumsy people like me…read moreout there. Anyways, I broke my charging port and i suffered for a long time cause didn't even know why my phone was not charging. Anyways, he fixed my phone screen before and he was so quick, good and honest so i asked him to fix my charging port. I think it takes a really long time and it's not as easy job like changing the phone screen but he charged way less than other places. I called 10 places and they were all charging so much. Last time he came and he was checking to see what the problem was with my phone and he didn't even charge me. He got the part quickly (thank god!) and he fixed it like it's brand new again. Hopefully i don't have to see him too often but if my phone has a problem i know who i be calling anyways thank you so so so so much! You saved my life!!!!

Amazing service and turnaround! Such a thoughtful and personable guy as well. Highly recommend...I…read morewas so worried about going into work with a broken phone (I work on my phone at my office for certain tasks) and I was relieved that Brandin not only responded quickly and professionally, but was also accommodating to my busy and hectic schedule. I broke my screen one night and had it fixed within 24 hours!!! He coordinated a time to come to me AND came early. He even cleaned the inside of my phone while he was in there! I swear my screen is so much better now - he uses the highest quality screens and I think he even mentioned having a contract with the a manufacturer for them too. Thanks, Brandin!

He is an incredibly talented and conscientious repair guy. He opens and closes phones so well, he…read morecould do it with his eyes closed. My first time in, I went for the cheaper screen, which overheated and used a ton of energy. I went back and paid for the more expensive screen (double the price, but 30% less than at the '@pple' store), and my phone has been perfect since, exactly like new. The repair guy is so reasonable, if there is something you don't like, he will 100% make it right. I found him on yelp, I'm not a personal friend, I'm your average customer.

Steve is absolutely amazing! Great customer service and very transparent when it comes to pricing…read moreand potential issues. He even took the time to explain worst-case scenarios--even if there's only a small chance--which really shows his honesty and professionalism. It's rare to find someone this trustworthy, and it's clear why he's been going strong for over 12 years. Highly recommend!