This is my second time at Reliable Auto for a state inspection. First, the young ladies are…read moreextremely kind and deliver excellent customer service. They are always a pleasure. I didn't have a copy of my insurance card; the young lady was kind enough to print a copy for me from my online policy. I had a daytime running light that had been out of service for weeks. I fully expected to pay for that in addition to the cost of inspection. Apparently the wiring was loose so I was not charged. In today's environment that level of honesty is extraordinary. I will continue to patronise Reliable Auto and recommend them to everyone I know!

I am very unhappy with this place. I brought my car in for what should have been a minor repair,…read morebut instead I was charged $159 for what felt like a bogus diagnostic test. The biggest issue, however, is their customer service. They rarely return phone calls, making it extremely frustrating to get updates or schedule service. Poor communication and unexpected charges have made this a disappointing experience. I would not recommend this shop, be careful.

I wish I could rate this place zero stars. Where do I even begin, this shop ruined my car…read morecompletely I brought my Nissan 350z here in the beginning of this summer in May of 2019 for a transmission rebuild and was informed it would get done in 3 days. Fast forward to 4 weeks later and it finally was finished, incorrectly I might add. I was driving it to work the next day after I received my car back, mind you I already spent 2600 on the rebuild. When I was driving it back it would come out of gear so I took it back to the shop on that day. They informed me that my computer in my car was broken and it had nothing to do with them. Then they told me they would send me to their parts guy to get the computer so they could "make things right" their parts guy gave me the wrong part and I could not get a refund. They told me it was my fault and my car was not their problem anymore. After I got the correct part I got it installed at Nissan and I still had the isssues. I was informed that the transmission was not rebuilt correctly and they refused to honor the 3 year warranty that I paid for and did not offer to fix my problem. I would avoid this place at all costs. They are liars and thieves and I am seeking legal action. I seriously would avoid this shop they ruined my Car completely and took my money for a service they did not perform. I had to buy a different car because they destroyed mine. Please do not go here

Brought in my 2005 Mercedes for a regular transmission service (oil and filter) for an estimate of…read more$250. In the middle of the job they tell me a connector is leaking and it will be another $250 to replace. I googled it and it turns out that this is pretty common and easy fix. The connector is actually $10 and everyone say it is a 10 minute job including the time to lift the car. When I pick up the car I show them a printout of the real price of the part and they lower it on my bill to $85 for a grand total of $365.78. It is clear that they basically try to take advantage of non technically-inclined people. Well, I end up paying the bill but for sure they will not see my face again and will do my best to warn others.

When my regular mechanic noticed during a routine inspection a leak in my transmission in my 23…read moreyear old Neon, I did an internet search for an honest, reputable transmission shop. My search came up with Automotive Powertrain. I was able to get an appointment today and was impressed with the courteous, professional manner I was treated. I asked Darren if I could wait for my car and he said it was going to take time to examine and determine what was wrong. He mentioned they provide free van service so I could leave my car and when service was completed, the van would pick me up at home and take me back to the stop. Jeff took me home and I waited a few hours before Darren called to say the coolant lines were leaking, the gasket needed to be replaced, and they would take it for a test drive before he would call me to say it was ready. Darren said it should be ready today and also gave me a price quote. Around 3:00PM I spoke to Darren and said if my car would be ready today, I would have to leave within the next 20 minutes to take the bus to the shop before they closed at 5:00PM. Darren said the van was leaving to pick me up. To my surprise in about 10 minutes Jeff was outside my house in my car! He wanted me to test drive back to the shop. Darren said there would be no charge if I brought my car in two weeks later to see if there were any leaks. I told Darren I was so glad I took my car to Automotive Powertrain. These people are the most honest, hard working automotive repair shop I have had the pleasure to deal with.

Transmission trouble? This is the place. Fast, professional service. Promises made are promises…read morehonored. Fair price, and them people there are a pleasure to work with. If you are anywhere near Havertown, don't go anywhere else.

Havertown Automotive is everything you want in a well-run auto repair shop. They were friendly,…read moreprofessional, reasonably priced, and made the entire experience easy from start to finish. It's hard to find an honest and reliable mechanic these days, and a good automobile mechanic is worth his weight in gold. I highly recommend Havertown Automotive for all your automotive needs.

they provides great services by honest and trust worthy gentlemen. They delayed their closing to…read morehelp me fix my tire; and only charge a reasonable standard fee,. When I insist to pay extra to show my appreciation for their help, they refused to take any extra. Their skills are great, but their honesty is a rarity in today world

I've had a couple really good experiences here. I live close to this shop but I frequent a mechanic…read moreclose to where I work. Both times I came here with near "emergency" issues. Both times the car was serviced properly, on time, reasonably and with good communication with the shop. The key drop area is stocked with envelopes and pens, all portending to a good experience.

I'm so happy to have found this repair facility. The gentlemen who work here are knowledgeable,…read moreprofessional and prompt in their repairs. The prices are reasonable and clearly communicated. It's easy to make an appointment with Dennis who manages the office. This place is a find!

I love this place so much. They are always so friendly and so quick to help. I've been here for…read moretire patches, oil changes, tire rotation, inspections, brake replacement, and a soon to be electrical issue with a trunk latch. I also had an issue with one of my cars being rear ended while parked, and being bullied by a collision center who took apart the car. Bob stepped in to offer assistance and help me and offered referrals. Extremely grateful for Bob. The peace of mind on the quality of care and commitment to excellence truly does still exist and this is the place to have those expectations met. Justin and the ladies at the desk are also fantastic. They always remember my name and details about me that makes me feel like family.

Took my car in for a recent inspection. I also requested an oil change even though it was under the…read moremileage due. They called to verify I wanted that done as they normally go by mileage. Nice! I still went ahead with it. It took a little longer than expected since they couldn't find the key to my wheel lug nuts (surprise!) Which would have caused havoc if that had happened on the side of the road. Glad they found the issue. Ready the next day and for a reasonable charge. Also a local U-Haul dealer and known for their quirky sign. Would recommend their services.

Highly recommend Family owned - father and son are so nice and friendly. Excellent customer…read moreservice, very fair prices, extremely knowledgeable. I've been using them for years for my vehicles and always high quality service! Any time I have a problem with a vehicle, Chris is the first person I call! He's given me advice over the phone and I have had my daughter's vehicle towed directly to his shop and he began work on it right away! Hard to find mechanics that really care about their customers!

Chris and his crew do excellent work. Reliable, trustworthy, prompt communication, fair price…read more Pernaci's has maintained and repaired our new and aging cars, checked out used cars prior to purchase, helped us manage big repairs wisely. Highly recommend.

Honesty, Integrity, Professionalism. These folks will take care of your car, not try to send their…read morekids through college on your money. I have used them for over 30 years.

Great shop, honest and upfront pricing. I've been going here for my auto repair and maintenance for…read more23 years.

Listen. LISTEN. If you are considering hiring this "mobile mechanic," please pause, take a deep…read morebreath, and maybe lie down, because what I'm about to describe is not for the faint of heart. This man rolled up to my driveway in a van that looked like it had already lost a fight with a tornado, a raccoon, and possibly its own sense of self-worth. He hopped out, spilled an entire soda, and said, "Don't worry, that happens." Sir. SIR. Why is that your greeting?? He opened my hood, nodded like he was understanding the secrets of the universe, then poked a totally random part and said, "Yep, that's your problem." When I asked what the problem was, he said and I quote, "Mechanic stuff." Thirty minutes later my car was making a new sound I can only describe as "haunted dishwasher screaming into the void." I asked him if that was normal and he said, "Cars make noises." Then he charged me an amount of money so offensive I think it might be a hate crime against my bank account. He drove away. My car died. In the same moment. Like they were spiritually connected and my car couldn't continue living after witnessing whatever he did to it. If you hire this man, may the automotive gods have mercy on your soul because he WILL NOT. i would give zero stars but, Yelp refuses to let me express the true depth of my suffering.

Basically we were side swiped. I put out a project on yelp asking for a mechanic. Dave messaged me…read moreand said he would come out that night to take a look. Hours go by and he never showed. Finally that morning he came by. Told us the issues and told us what parts to get. We paid him $250 to buy the parts and $200 in labor. Not only did he get junked parts but none of them were good. I asked him to at least refund us for the money we paid in the parts. So he stopped responding. DO NOT USE THIS MECHANIC. He took our car parts and sold them for cash and our car still isn't running. We've had to have another mechanic take a look and begin to work on the car. This was a very unpleasant experience I wish on no one.

PLEASE READ BEFORE YOU GO!!!! I really thought these guys were honest and good people but they are…read morelike every other corporate business. They over price and give you the run around. I had a tune up there cost me nearly $600 didn't change 1 coil!!! Months after I had them replace my water pump which cost me just under $500 they failed to put my timing belt on correctly and since I knew nothing about cars, they allowed me to leave their shop with a crazy ticking noise as if I had a Diesel engine and I made sure to bring it to their attention that's not a sound I ever heard prior to bring it in. They insisted that I take it to who did my oil change?!!! Days go by I'm on my way home from work and boom! Long story short I ended up having to get a new engine because they failed to pay attention to detail. Cost me $3,000.00!!!!! Joe (the mechanic) insisted he would never let me leave with an unsafe vehicle because he knew I had children. Thanks for nothing.

Lou is seriously awesome. I got my o2 sensor replaced for a reasonable price last month and he…read morereally came through for me today. Earlier this week, my vehicle was struck by a delivery van and declared a total loss by the insurance company. The initial valuation was low but I put a lot of work into my car this past year. I didn't keep any of my receipts but fortunately Lou does! He was able to make copies of all receipt documentation for the work that he did on my car so that I could show the insurance company. Awesome customer service!