Welcoming upon check in and the service is usually fast. Dentist is very thorough.I love how they…read moregive a toy and toothbrush's afterwards.

This office is so clean all the time, the front staff is always so friendly. I like bringing my…read moredaughter here.

Never go to this Dental office. The staff is Very rude and they don't know what they doing? I just…read morecall the number and I ask for appointment and they give me appointment 3 days Before the Appointment. When the time is my appointment. They call me that they cannot see me because they have Patient from two months waiting for appointment and they see 10 patient a day. I book appointment again I said if can give me. They give me 1 week before the appointment Tuesdays 5pm . They call me Monday for not to be seen on Tuesday because 5pm they closed. I'm thinking why they give me 5pm appointment and when the time is come in this office. They gonna tell you, that you cannot seen. .... "Esmeralda" Fix everything for this Dental office Never promote this..... I don't want to give star

I have been trying to get into this office for over a year now. I've made three- four different…read moreappointments & every single time there is some excuse why I cannot be seen. The first one was supposedly I only booked a braces which doesn't even make sense because my insurance doesn't even cover for braces so why would I book that. The second & third time they told us at 12 & then changed it an earlier time. & now I'm being told that my online appointment I made isn't viable because of the doctors aren't there at the time I made. Why have online appointments available if I can't go to my appointment? I'm literally just coming in for a cleaning. Very unprofessional & from the reviews I'm not the only one they can't get a schedule right. Maybe if they focused more on the job. Even giving one star is being generous.

I was nervous prior because my son even throws a fit when my husband and I brush his teeth, but…read morethis was such a great experience. It was so kid friendly; everyone was so kind, and on the way out he just wanted to keep playing in the lobby. I'd definitely recommend!

I've been bringing my kids here since they first opened and have never had any bad experiences…read more Today though really stood out to me, my youngest had an abscessed tooth and the dentist and ladies that took care of us were extremely supportive and professional. They talked me through all of the options we had, they comforted my son, ensured he was comfortable and fully numb before extracting the tooth. I was worried that my son would be fearful of the dentist after that but so far he's not. I even called them multiple times afterwards with questions and they answered me every single time without getting frustrated. Amazing office! Thank you guys for taking such good care of my kiddos.

I can't say enough good things about this office! From the moment we walked in, we felt so…read morewelcomed. Jessica at the front desk greeted us with a smile and made the check-in process so easy. Jenny, the office manager, was incredibly kind and helpful, and you can tell she truly cares about every family that walks through the door. Dr. Shen was absolutely wonderful with my kids. She was patient, gentle, and took the time to explain everything in a way that made my kids feel comfortable. Yuliana and Ariana were amazing as well! They were so sweet, caring, and made my kids feel relaxed throughout their appointments. It was obvious they genuinely enjoy working with children, and that made such a difference. Everyone in the office was friendly, professional, and made what could have been a stressful visit into such a positive experience. The office was clean, organized, and everything ran smoothly. It's not often you find a team where every single person goes above and beyond, but that's exactly what we experienced here. I'm so grateful we found this office and would recommend Kids2Dentist with Dr. Shen and her entire team to any parent looking for an amazing pediatric dentist. Thank you all for taking such great care of my kids!

Quality of care , traumatizing barbaric worst experience ive ever witnessed especially on a 4 year…read moreold , the office staff was great but the dentist let my granddaughter suffer the whole time during a tooth extraction , im 57 years old and I have never seen anything like this in my life she was screaming and he struggled to get the tooth out , I asked him if she was feeling all of this and he responded with no it's just pressure but I was there and she was in so much pain she wet herself . And she isn't a crybaby she got all her shots without even a blink no crying , no anxiety nothing , and she wasn't afraid to go to the doctors or dentist , well all of that is changed forever after what she went through at the hands of this dentist.

EXPERIENCED Dentist. I appreciate this dentist and will drive the 30+ miles to take my kids for an…read moreappointment here as opposed to other places. I was once told my kids needed a lot of dental work, I was skeptical so I made and appointment here for a second opinion (was told he's the most honest dentist around). The staff was caring and attentive to my daughter and stayed with her and I the whole time answering questions. dr Wilson told me he did not find the same problems my previous dentist said my children had and we could avoid doing the massive & expensive work they said we needed before! I am SO grateful I came here for a second opinion! Thank you

My daughter chipped her front teeth on her bicycle and Dr. Wilson was so wonderful with fixing her…read morefront teeth! He's a perfectionist and takes his time and makes sure everything looks great! Her teeth look wonderful and you can even tell she chipped them! Thank you so much! One of the best pediatric dentist in the valley!

Took the best care of my son. Treated him great and everyone was as nice as could be they gave my…read moreson a toy and the vibes inside are perfect for kids

My son was finally brave enough to sit for treatment and they broke it up in 3; for each side of…read morehis mouth. The first visit went well, the second visit not so well for him. Dr. Sara was patient and suggested spacing the last visit out, and thankfully the final treatment went well. Brenda is amazing, she always made the prepping a smooth process. Dr. Sara moved swiftly, made my son feel comfortable, and the staff all talk in a manner in which children understand. As well as My son loves greeting Dr. Wick and Dr. Wick will always go out of his way to make time to say hi. Overall friendly staff, quick and efficient.

I have never been treated so poorly by a pediatric dentist. Yesterday, I was told my son's tooth…read morecould be filled instead of getting a crown. Today, after he was already numbed and on laughing gas, the dentist suddenly announced they were pulling the tooth. I refused--he starts school tomorrow--and the dentist then refused to fill another tooth we had discussed, telling me to "find a different dentist." My child was left confused, scared, and half-numb for no reason. This is not how families should be treated.

Poor Communication and Last-Minute Treatment Changes…read more Yesterday, I spoke directly with the pediatric dentist about my son's treatment for 2 teeth. The dentist said there was a possibility he might need a baby crown for one tooth, but after I explained that I didn't want that, he told me it would most likely be possible to be left the tooth alone instead and that a crown wouldn't be necessary. But the another tooth need the filling. I repeated to him that it's going to be just the filling and no crown. The dentist confirmed. Today, when I brought my son in for the scheduled filling, the dental assistants said it's going to be extraction and filling, so I explained to her. She said she will let the dentist know. RDH had already numbed his mouth and given him laughing gas before the dentist came in. Only then did the dentist tell me that they were going to pull the tooth. I told him I did not want the tooth pulled the day before my son's first day of school and he didn't mention about the extraction in our conversation yesterday. The dentist then said he would not be able to fill the second tooth we had discussed and told me to "find a different dentist and get a second opinion." I left feeling upset and frustrated by the lack of communication, the abrupt change in treatment after my son was already numbed, and the way my concerns were dismissed. Parents deserve honesty, respect, and clear information about their child's dental care.

If I could give 10 stars I would! From the moment you walk into the office you are given exemplary…read morecustomer service. The front office staff was kind and friendly from the get go and welcomed us into the office. It was my first time in, and when my son was brought back they gave me a tour and reviewed what would be taking place during his examination. I returned to the waiting room (very clean and comfortable) and waited for the duration of his checkup. When my son was finished they brought him up to the lobby- he was smiling from ear to ear, thrilled with his goody bag and headed straight to the game area. This part is very important! The doctor (Dr. Abby) took the time and sat with me, reviewed X-rays, and went in depth about the treatment my child would need- AWAY FROM MY CHILD. We have been to offices before where they blurt out what needs to happen and it's very scary for little listening ears. I appreciated this small detail so much. From that point, I waited a few minutes until the treatment plan was ready, it was reviewed with me at the counter (again my child was busy playing games so he wasn't involved in the adult stuff) and then the next appointment was made. From start to finish I cannot express how wonderful of an office, and experience this was. A dental office can be a scary place for a kid- but at Sturz & Abby they were made to feel comfortable and safe. I will be returning for all dental needs.

Such a great experience. My son has high anxiety when it comes to dental appointments. They were so…read morepatient with him during our consultation. Dr. Emily was very thorough with me on what the plan would be and what to expect.

I've been hesitant to take my son to the dentist because of traumatic past experiences with my…read moreolder children. Today we came here and my son loved it. Movies at all the chairs. Staff was friendly. They were efficient and we found no activities! I'm glad we choose them. We will be back for our 6 months cleaning

Horrendous experience with office staff trying to get my child a dentist appointment as a new…read morepatient. I called and made the appointment but was told someone would call me about whether or not my insurance would be accepted, prior to the appointment. A few hours before the appointment, which was going to be almost an hour's drive away, I still hadn't heard from them so I followed up. The guy who answered the phone had an attitude from the minute he answered the phone and seemed to take everything I said as a personal insult. He then wanted to argue with me about whether or not I was being "rude" to him rather than just answering my questions about whether our insurance was accepted and whether I needed to drive an hour for our appointment which was just a few hours away. He told me someone did call me (no one did, and why would I be calling if someone had?). He then said they do not take our insurance! When I told him I'm frustrated that I could have driven an hour and then this would have happened at the office, he acted like it was my fault. I'm glad I didn't go and I would never want my child to go to such an uncaring and unkind place.