I've been going to Delano family dentistry for about 5 years now. Never left a review on here due…read moreto always having great customer service and very nice and clean every time I walked in. Today was different I had an emergency due to a severe toothache the pain was unbearable and agonizing. As I was pulling up into the driveway seen a full doctors office with no parking available due to numerous customers inside didn't think I would be able to see him at that time. I was wrong the staff took care of the situation and informed me that I was in good hands and that I was. The doctor immediately asked a couple questions and begin a procedure thank you Dr. Modi

Great care & hospitality from the friendly receptionists to the dental assistant w/ red highlights…read morethat calmed me down due to it being my first time getting a tooth implant & having anxiety to Dr. Modi performing exceptional care w/ a caring attitude. Can really tell everyone here takes pride in what they do. Thank y'all! -Nick 9.1.23

Been a patient of Dr Mallouk for at least 25 years and in my experience he is the best! Changed…read moreinsurance several years ago and tried a dentist in Bakersfield which was covered by the new insurance, but was not happy so even though it's a bit of a drive and not covered by my new insurance, we decided to stay with Dr Mallouk and are very pleased and well taken care of!!!

Best dental place in Kern County hands down! When we decided to change dentists after being with…read moreour local dentist in Bakersfield, Ca. for over 15 years due to non-quality care just to make extra money on things that could've been prevented like "monitoring" a small cavity instead of filling it, to now needing an expensive $$$ root canal for multiple family members in my household this is when we decided to LEAVE and go find the best dentist in Kern County to give our business to! Dr. Paul Mallouk DDS in Delano, Ca. is where we found him. He cares more about his patients than making extra money!! So we drive 32 miles just to get our family dental care with Dr.Mallouk because he's an honest Dentist and great dentist overall. He also has the BEST staff hands down! This is why he is HIGHLY recommended if you are looking for a great dentist!

They have a great services 100 %recomemded my daughter really like it the doctor was really nice…read moreand the nurses too with my daughter

Paulina is always very nice with a positive attitude she is always really nice and she is sweetread more

If anyone wants to know where the best dental office is it's this one because the office ladies are…read moreso nice especially Stephanie, Cynthia and Daisy the manager!!

It's a little old fashioned, but I enjoyed the environment. Very welcoming staff, Dr is very gentle…read moreand that's a huge plus! Definitely recommend

I came here it was filthy flys flying around you the chair were dirty the office itself was so…read moredirty their was a man in their I felt sorry for he had been waiting for hours they totally forgot about him and they were so rude to him.very unprofessional don't go here unless you want to get sick by catching something they don't even wash their hands and another patient said the assistant dropped a tool she was using on her mouth didn't even bother to wash it I will not go back to this dirty place they need to be closed and disinfect this whole office.

I have not been to a dentist for 6 years. However, from the time of calling for an appointment to…read morecompletion of my treatment, it was very easy and straight forward. My dentist was gentle and reassuring during treatment. She helped me to realize what I need to fix but also prevent. She does not try to oversell what I do not need. Basically, she treated me like her own family member, rather than a $. Highly recommend to see Dr. Thy; although she is very busy, she always find time to help. The assistant (do not remember her name) who cleaned my teeth was very friendly, knowledgeable and empathetic to all my concerns. If you're looking for a dentist to erase your traumatic dental experiences, get in here!

I have been trying to get into this office for over a year now. I've made three- four different…read moreappointments & every single time there is some excuse why I cannot be seen. The first one was supposedly I only booked a braces which doesn't even make sense because my insurance doesn't even cover for braces so why would I book that. The second & third time they told us at 12 & then changed it an earlier time. & now I'm being told that my online appointment I made isn't viable because of the doctors aren't there at the time I made. Why have online appointments available if I can't go to my appointment? I'm literally just coming in for a cleaning. Very unprofessional & from the reviews I'm not the only one they can't get a schedule right. Maybe if they focused more on the job. Even giving one star is being generous.

I called to question 2 separate charges on our c/c because my husband said his teeth were not…read morecleaned. 1) they don't give statements unless you ask. 2) A charge for 85.50 was for polishing not cleaning. If you want a deep clean it is $800.00, yes $800.00. This is so ridiculous I said thank you we will not be back. We have never paid over $100.00 for a cleaning.

My daughters have gone to this dentist since 2009 and things are totally different now. The front…read moredesk person is rude, she has no understanding of customer service. She must not understand that patients pay her salary, but she only had to be rude to me one time! I will no longer be taking my daughters there and i don't recommend them to anyone. I have only heard negative things about this place.

DO NOT, under any circumstances, GET BRACES FROM HERE! The staff are alright and friendly, but…read moreduring days when the orthodontist is here, the staff lack proper punctuality. For example, I would have an appointment at 12pm, but I wouldn't be out of there until 5pm. Appointments aren't necessary for this place, because they just go through a list of people that sign their name on their sheet. As of right now, the staff didn't come until 10:20am, when the place specifically said they would be open at 10:00am. Another thing that irks customers that go here is the fact that when they have lunch, ALL THE STAFF HAS LUNCH, so patients like me have to wait another 40 minutes while they take their break. I would understand if they have a break, but at least have some staff working and some staff taking a break. No one wants to spend a good chunk of their Sunday at the dentist. Another point I want to go over is that, since the orthodontist doesn't live around here, they don't offer rescheduling, which sucks. And if you don't show up, you still have to pay. Overall, the actual dentist (Dr. Tolentino) is good and organized. When it comes to having your braces done here by some other Dr., this place is horrible for keeping patients happy. At this moment, im planning to transfer my X-rays to a different dentist. God speed to anyone who still goes here for their braces.