I bought a dishwasher from this store and have NEVER experienced worse customer service. I bought…read moreit in January and had to have it serviced in May. It was never fixed properly and stopped working totally in September. I started trying to get it fixed then and it took forever for them to get back to me. Finally found out that the service repair guy that works for them wasn't coming and tried to get them to replace it. No call back until THE DAY AFTER my warranty was up!! They said it is out of their hands and that I should deal with Whirlpool themselves. Whirlpool says deal with the Brick. So basically stuck with a dishwasher that doesn't work even though it was covered under the one year warranty. They won't even call me back. Don't buy from this store :(

I have to say that our salesman Domnic impressed my wife and I with his extensive knowledge of the…read moreproduct lines that we were looking at. Besides being professional and polite we could tell this guy had really done his homework and was able to competently answer all our questions and his level of service exceeded our expectations. We will definitely be dealing with Dom on our future purchases.

Super helpful and insightful, bought my first prebuild from genius 10 years ago and they helped me…read morefit my own build to working condition today. Thank you!

Bud (the shop owner) fixed my PC today and it works great! Last night I saw there was an update…read moreavailable for Win 11. I downloaded and installed it. Then, I thought it's probably a good idea to download the latest NVidia driver for my GFX card, since I had not updated in maybe a year. Turns out the latest Nvidia driver released in February 2025 appears to have several bugs. But I didn't know that and after installing the driver it didn't work properly. I tried to roll it back but the roll back option was greyed out. So I did a system restore but the restore failed to complete. I could boot up the PC to the Windows login screen but after entering my PIN windows didn't load, it was just a blank screen. I called Genius Computer Center at 9:30 AM, brought it in at 11:30 AM, and it was fixed by 2PM. Bud was friendly too. I recommend his store.

Great customer service, high quality products, fast service…read moreWhen you enter, you really do feel as if you are a friend, you feel as if all your needs are addressed, your car is well cared for and you will be very satisfied with the outcome of whatever you visited for I took my vehicle in for a 4 hour installation service, they had my vehicle completed 2 hours ahead of schedule I always recommend Custom Car & Sound, and have for years

There was a tall old man, working in the lumber department, this morning. He isn't approachable…read more someone asked if I needed help finding something and the old guy cut in and said, "No we don't have any of that" I decided to go look for myself. I found what I needed... Then, I asked for some cuts, and this old man was the one to do it. I asked for 2 lengths, he cut 1. Then, he walked up to my 7 year old, with a 2 X 2 X 2 and said "this is a kid beating stick. He was waving it at my kid, like he wanted to hit him with it and my son was afraid. Umm, I cut in and said, "He's kidding, right? Don't worry, he's only kidding." But, he just continued for a couple minutes, waving and staring at my son, before he placed it onto my cart.... I won't go back here... As well, with Hannah's comment.. I too, experience bewildered expressions, from the men who work at this place.

We have had absolutely great service at Cranbrook Home Depot…read more The manager has been receptive to any and all complaints and done a great job of replacing any item which was not up to par. We have spent over $20,000 dollars at this store with a major home renovation and couldn't be happier. Benny Dobson

I was looking to buy a TV on Friday July 16, 2021 and had been to other stores in Cranbrook. At…read moreWalmart electronics department I met your employee Yash and he told me right off the electronics was not his specialty, however, he was able to answer all my questions and what he didn't know he looked up for me. The end result was that I bought a much better Television than I had planned. I hooked up the Samsung TV later in the morning and the picture is great. Yash treated me very well and he even took the TV out to the car for me. Yash is a very good representative. , Thank-you Yash....Sincerely, Doug Hyslop

I had absolutely the best service ever in Fabricland when I recently needed advice and suggestions…read moreabout finishing a quilt that had been lurking in my sewing closet for many years. The woman who gave me such terrific assistance was "Danette" (or something close to that?). She was a gem, .....the nicest clerk I've ever had in a store. And her patience was incredibe! Thank you, Danette. My quilt is coming along quite nicely!

went in for a new phone because mine stopped working and I got a great deal with Anmol!read more

Love my necklace I bought there - Kara was very helpful when my Mom and I were in the store. I've…read morehad some recent contact with her as well and she quickly helped me out and had my necklace back to me with in a week. I'm sad I don't live closer, I love the style of jewellery they have! Fiona F