Sept. 22, 2018
Unfortunately I disagree with the previous reviews. I had a terrible experience. I have 2 Schnauzers and I trusted Del Valle for their grooming. On my texts before the grooming day he said that there will me a "de-matting fee". Schnauzers cuts are shaved 3/4 tops of their body and left the bottom part and their legs hairy... That is not what I found when I get back home.
I brushed my dogs the night before to make it easier. There was some matting but nothing a scissor and brush could fix. I have had Lhasa Apsos for 20 years and if someone really know hows about de-matting a dog is me. I'm just crazy busy. (Wo aren't)
Del Valle, rather to spent a one hour or two (and charge me) with a scissor and a brush de-mattig the bottom part of my dogs (which wasn't that bad), without consent just shaved them all the way to their skin and gave me back two rat-looking dogs. I came home and was horrified with it. And charged me $150
Unfortunately, I will not use him again and will not recommend him.
Totally unprofessional. As a groomer is easy to say "you should groom your dogs every 6 weeks". But when the time comes to REALLY show your skills and give back a beautiful dog and show that you can go the EXTRA MILE to please a client, you failed miserably!
I don't feel good doing this review but no dog owner should NEVER have to go thru this disappointment. The only thing differently that he did that my cleaning lady couldn't do was to cut their nails. read more