Popped in just for curiosity. No meat was displayed, maybe the refrigerator was broken. Surprised…read moreby the high cost of the cheese we purchased. Price was not on the cheese only the weight. Bought bulk olives that were delicious. Place was clean & cashier was friendly.

We've used them for years butchering more than 8 hogs and cows as well as numerous big game. And…read morewithin the last couple years they have gotten worse. We've stayed customer due to our history using this shop. But today was the final straw. We had hogs butchered in July, when we picked them up some of the product was missing from what we had wanted. We informed them that there was a lack of product. They said they were sorry that someone else must have put our product into someone else's order and they would get it to me next week or so. I said sounds good I'll keep in touch. So from August till November I called every week to get our meat back. They gave me the run around telling me they haven't had any hogs in or that the customers canceled orders so they haven't had anything come thru. I even went down there once because they said they had it. Once I got there they didn't have anything for me and the whole group of employees seemed to not even know what I was talking about. They gave me dog bones for the misunderstanding and said give us another week. Well today is the day. I called like I usually do and asked for the product where the gentleman told me to call back at the end of the week or next week and check back. It's been 4 month and nothing has been compensated. I'm very disappointed in their lack of communication... I've talked to multiple employees and no one had a clue about my order being mishandled. Ive been very patient and understand mistakes happen.. but making promises and not keeping them is really frustrating. So del Monte you can keep at this point I am done giving your company business and my families business aswell. I hope those reading this and have done business with them in the past or plan on doing business with them to go someplace else and if you do keep doing business with them please make sure all of your products are there.

I do love shopping in old parts of town. Can't outsource everything to big chains, plus most of…read moreWal-Mart's associates somewhat dislike their job, Verizon's reps detest the customers who do not add a line and buy 3 accessories each time they visit store in person, Costco's stuff could use somewhat smaller packaging and Fred Meyer or WinCo although very decent do not always have all I want to purchase, especially meat cuts. Nel's has best meat and awesome Italian sausage and Bratwursts and also they run great deals on chicken products from time to time. Another good reasons to give them a try are the ambiance, the spirit and the attitude. As Theodore Roosevelt once said, "Nobody cares how much you know, until they know how much you care". One employee, I believe her name is Caroline, goes above and beyond in providing awesome customer service. You can be sure your shopping needs will be met and questions will get answered. She is the one eager to walk the extra mile and will even help you load your vehicle. She certainly deserves a raise. As far as prices go I'd say they are not too much above everyone else to drive across town and to settle for mediocre customer service. I mean I knew few people who would spend extra 30 minutes to save extra $0.30, but, assuming time also has value it is not worth the hassle. Plus corporate entities have means to support themselves no matter what and by shopping at Nel' s you contribute to the success of an awesome locally owned store.

Great supermarket - Friendly staff - has everything you need - I stopped here while traveling and…read morestocked up my hotel room for my weeks worth of eating - I was staying at TownePlace suites so I had everything I needed to cook with - very clean - excellent place

Kindest and most accommodating folks! I mentioned being gluten free and they were on it! Gave me…read moreoptions and some freshly made GF teriyaki sauce! Food was hot and tasty! Recommend!

Such a little spot hidden like a speakeasy. It's amazing. Highly recommended. Park in the back…read more Easier access. You're welcome!

Great customer service, prices are fare. It's my go to for fresh meat and produce as wellread more

We enjoyed the food. Everyone was friendly. Service dog friendly. We had a good time.read more

We love this place! First of all, for a Korean BBQ (where you cook your own proteins on your own…read moregrill) they give you a gigantic amount of food. For $25 you choose 2 proteins and they will bring you more as needed- but I can't imagine getting through the huge portions that they already bring. They were all marinated and seasoned to perfection. Thelma was a fantastic server who answered all our questions with a very kind heart. She directed us to the cold bar that had such an array of raw seafood, veggies and sauce fixings it was overwhelming. One couple was taking photos as they had never seen such a huge amount of choices. People are driving hours just to come here, it's that good.

Remember back before they put the self checkout in and they cared how many people were standing in…read moreline? That was awesome. Now they don't care if the lines are 10 carts deep. TFB

Omgosh. They get worse and worse over time. Now they have the phone system set for the answer…read moremachine, picks up after only a few rings. Gave them the benefit of the doubt and left a message. Did they ever call me back??? Hell no. I just kept hanging up and calling back. After the fifth call, someone finally picked up. THEY REQUIRE THAT YOU CALL THEM IN ORDER TO GET YOUR PRESCRIPTION FILLED, BUT THEY DON'T ANSWER THE DAMN PHONE!!! WTF Fred Meyer pharmacy?

My husband and I had lunch in the dining room yesterday and although the service was very good, the…read morechicken was tough and the rice without much flavor at all. We both ordered hibachi from the dining room. I asked if they forgot to use garlic butter in the rice like they do when you sit at the grill and learned they do not use garlic butter on the dining room side. Also, the cook needs to make sure that people sitting together should receive the same amount of protein on plates they serve. My husband commented that he received quite a bit more protein on his plate than what I was served. Very disappointed two visits in a row.

I'm sorry, but I USE to make excuses for places in remote civilization, come on! It's 2025, NOT…read more1990! There's no excuse for dirt-poor waitressing. They don't even know the BASICS of waiting tables. It's too pathetic to get into in depth, but if you're not from Pocatello and similar cultures, you'll see the issues if you're unlucky enough to go here. I mean, take a drink order early! KNOW your menu-published specialty drinks (especially when they are as pedestrian as these)! When a guest asks for "clear tequila," rather than gold, don't go bring the sometimes bartender out to the table for explanation!!! My gawd... but a clue. Here's a fkg fabulous example of being farm-country-clueless; in 2025, at a SUSHI RESTAURANT, they don't have low sodium Soy Sauce!!! Because I was eating a the sushi bar, I asked the chef for "low sodium soy sauce." "Low sodium soy sauce???" Yeah....he had to go ask WTF I was asking for. They brought me 5 little green plastic packets of Low Sodium Soy Sauce!!! They are SO FKG CLUELESS it makes me angry that Good Restaurants went out of business with Covid, and this obscene Sht show is still open! But after all, it's "just in Pocatello ID! These bohunks will never know any better, but my fellow travelers will!

A Fish off the Old Block rocks my socks! And my belly. Thank you for being in Pocatello. Thank…read moreyou for at least temporarily making me forget that I am landlocked. This family with nigiri in our veins crave raw fish often and you provide us with the much needed hunk of sushi grade meat we need without having to use the interstate. And you don't stop there. No, you also have fine cheeses, wines, and all sorts of goodies from the bottom of the ocean. Cheers. Finally, A Fish Off the Old Block, you are made even greater by adding fantastic customer service. Bravo to you!

Why is it, the worst at providing good customer service are usually the owners…read more TIP: Hey lady step out of your zone, hire good help, and get out of the way.