Friendly , quick service. Does an excellent job, checks all fluid levels and fills where needed…read more Great price for the fast quality service.

Frank and his family are amazing they do a wonderful job on everything they offer i get all my oil…read morechanges there as well as tires great price for whatever you need as long as they offer it

Very respectful of your vehicle. Friendly and great guys to work with. Arrived in a timely manner…read more From my accident they made sure my belongings that came out of the vehicle, was found and put back into my truck. Would definitely recommend! Thank you

Locked my keys in my Jeep while it was running!! Even though there was a huge snow storm the night…read morebefore, the towing company still got out to me in a timely fashion! Very appreciative of the work done to get into my vehicle, it was a tricky unlock but the price was the same as quoted! Very thankful to this company!!!

Good service with a good price. We've already returned with a second vehicle and will be back again!read more

Adding a Review because i Bobs deserves 5 stars. Bob is always honest and straightforward with you…read moreabout prices and what is going on with your car. My Dad has taken many cars to bobs and he does a great job every time. I recently took my girlfriends car there and it was the same thing. If you are looking for a reliable repair guy Bob is the way to go!

Have had multiple performance engines done, and several cylinder heads gone through by this shop…read moreand all were done timely, affordably, the performance engines handled more abuse than they should have. Will use them again in the future.

I have 39 years of engine building experience. Used their shop before to bore/balance a…read morestreet/strip motor and their workmanship was pretty good. Most recently though (July 2023) I dropped off a 1967 numbers matching 383 super commando block with heads and almost 3k in rotating assembly parts (F steel crank, Icon F pistons and Eagle H-beam rods). Didn't bother the shop because I know good work can take time. Two weeks in I get a call that my cylinder heads are cleaned and ready for me to port them before valves and hardened seats are installed. Gave them $400 cash, which is way more than the cleaning/mag check was worth, towards total bill since I was taking the heads out of shop for a short time. The owner of the engine wanted higher compression so I returned a different pair of heads to the shop for the same treatment. When I did, I was informed that the numbers matching/virgin block had to be sleeved (Machinist error) and I wouldn't be charged for the service?! A Mopar 383 can be bored.080 over with no problems more if sonic checked. I was only boring this motor.040 over. They should have never sleeved the block without first contacting me. Purchasing new pistons would not have been an obstacle. The final boring of the sleeve was also poorly machined as the ridge at the base of the sleeve disappeared on one side of the bore. Kept my cool, told them thanks for being honest and left. Returned two days later with two more 383 virgin blocks and told them that the machinist that ruined the first block (Owner's son) wasn't to touch these two. We unloaded them on a cart at the shop door. Returned 5 days later and my blocks were still on the cart next to the shop door untouched. Told them that I was taking all of my parts out of their shop and that the block they ruined was theirs to keep. Left the crankshaft because work had been started on it. You can use a re-sleeved motor but, not for the purpose that I was building it. Got back to my shop and inspected the cylinder heads and found that only five of the valves had been replaced. No matter how well you clean them, old valves will have carbon pitting. Didn't receive a call on the crank for 3 weeks so I called and when I did It just so happened to be ready that day. When I got to their shop I wanted to see the work order for the cylinder heads and the tech that did them (the owner's other son). The work order said 16 new valves and a work total of $848.00. When I told him that he did not replace all 16 valves, he bald face lied and said that he did. I told him that he had just lied to me and that he had no integrity. He became clearly upset. When I told him how long I've been building engines and that he only replaced five valves (the exact number of his deception) his expression became blank and he was lost for words. He then couldn't remember which heads they were and wanted to see them. He was "pretty sure" he replaced them all ect. ect. Either you did or you didn't simple as that. They tried to charge me for my old vales. Told them that their shop had just earned all the free advertising I could give them, paid for the crank work, not the heads and told them I didn't need a receipt because we are Done. Use this shop at your own risk

Would not even look at the transmission problem that exists…read more Must be limited in skills regarding various makes - only Fords & GM products.

Customer service is great. I will be taking my vehicles back in the future if needed. I truly…read morebelieve this shop is honest with customers. They easily could have charged me much more for what I took my car in for. Would recommend this shop to anyone!

Mileage varies, but I can say without reservation Ken's has done right by me. You can not only have…read moreconfidence in their knowledge, experience, & ability but that they know the value of being fair & trustworthy. They aren't getting rich running an honest business, but people will find that is what is most important. I'm glad to do business with them & that's how it should be.

Ken is simply most honest mechanic out there. I had my car in for a very expensive part that…read moreneeded changing. Ken found that the part just needed some cleaning. He charged me much less then I was expecting. You dont find honesty like Kens Auto out there. I live in Grand Rapids and always take my cars to Kens in Caledonia. Its worth it every time.

Saved me 7,000 DOLLARS Was quoted by another shop that I…read moreneeded a new transmission and quoted approx $8,000. for my honda pilot. They found a computer component that was malfunctioning, messing the transmission. $300. to replace the component. BOOM DONE. Awesome. thanks Guys!

First, I'd like to state that the people that work there are very courteous and respectful. My…read moreissue was I don't think they wanted to work on my older car. They didn't find the problem because it still exists. He quoted a cost to add my new cable at twice the cost it should have been from other shops. That told me he didn't really want to mess with it. The reviews show favorably, I just would recommend if your car is older find a shop that specializes in older vehicles.

Bob is wonderful to work with! Highly recommend him for your auto repair needs around the Grand…read moreRapids area!

I love this shop! Bob is so kind to his customers. Been going to him for YEARS to get my car…read morefixed. Never have I been to a mechanic that is so HONEST. I mean I can see now why he's been in business for so long, 40 plus years now? He is very patient and takes his time explaining, why, how, when, and what we can do to fix it. I recommend North Park Auto to all my friends and family. Bob is highly credited and certified in many extra things too. In my opinion that's the type of shop I'd like working on my car and I'll always be a loyal customer! Thank you Bob!