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    Deka Lash FL-The Palms

    3.6 (25 reviews)

    Services - Deka Lash FL-The Palms

    Eyebrow services

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    Reviews With Photos

    Patchy lashes not even a week after getting them
    Carolina F.

    I went in on Thursday 9/14 for a true xpress set...I left right after my appointment to a restaurant in the same shopping center for an early birthday dinner and I as I was eating, the lashes started coming off... that evening I sent a direct message through IG and was instructed to return the next day for a redo as it was not normal for them to be falling that quickly. I did go back the next day and it was not a complete redo they just added lashes where there were obvious patches without hair... I was informed that it could have been because I had mascara on the day of the application but they had removed the mascara before starting so I didn't quite understand.... (They explained this after when I went for the "redo" which I then understood but was not previously informed about otherwise I wouldn't have done them to begin with) They looked great right after they added lashes on the patches, but unfortunately that only lasted about a day or so when they continued to fall despite taking every precaution to conserve them. I do appreciate the customer service and them explaining and trying to salvage them but I would not go again for the price and quality of the service as they did not last at all.

    Jenny T.

    Customer service doesn't exist. I just moved here and looking for a lash tech/clinic. While searching through IG, Yelp, and Google. This place pops up being closest, but I chose them because I saw that they have a Groupon special as well. I can say their advertising team is doing their job. What better way to give a place a try while there is a special right?! Arrived 5mins early for appointment as instructed with no eye makeup, and there was a lady by the front desk but speak no English. Turns out she was my tech as well. She has a translator the whole time and I can tell she is new by her acting so nervous. I was fine with that and she did okay but it's not what I was looking for. Can't really know because nobody communicated with me and the translator was not helpful at all. She seem like she barely knew English either. Seem like they just want me get in and out and I tipped generously as noted in their Groupon instruction. I will not being coming back due to the customer service. I hear them talking about me while I was in the chair getting worked on and hearing them offering other client their membership in English but not one word to me. I felt kinda discriminated. Update, the lashes are falling off and it looks patchy.

    Before lashes
    Sheila R.

    I was skeptical about getting lashes because I didn't want to look like I had a fuzzy caterpillar on my eye lids. My tech Sueann assured me that she would measure out the space between lashes and the length to avoid and overly exaggerated look. Online I read about the classic style but Sueann told me the True Xpress would add more volume without that caterpillar look. So we went with it......... AND I LOVE THEM and I don't know how I'll ever live without them. My boyfriend was shocked when he saw me. They just add a sense of put togetherness that I most certainly don't have on the regular haha. Totally recommend. They check your temperature before your appointment and sanitize the work bench. Refills need to be scheduled every 2-3 weeks!

    Eyelashes
    Genesis M.

    The receptionist was not so smart, I kept asking her a simple question and she just kept going around about the final price. After 10 min of asking the same question she finally understood. The lash tech was nice but my moms lashes fell off after 6 days. Wouldn't go again, bad experience and too expensive.

    Isabel F.

    I went in for a brow lamination and was happy to get an appt. within 2 days. Loved the ambiance and the super comfortable bed but my service was.. ehhh. When the tech first greeted me she took a quick glance at my eyebrows close up and told me if I needed a wax as well. I was surprised because I know the waxing is included with the lamination so I said "of course, isn't it included?" She replied that her wax wasn't hot and I would have to wait, but that I can go to the UniKWax right nearby for a wax if I wanted. Of course I said "no, thanks, I'll just wait." When she brought me in, it was awkwardly silent. I thought she would be explaining more.. so I started asking questions as I was nervous about how the lamination would turn out. I made sure to tell her how I didn't want my eyebrows to look (the super thick and extremely feathery, messy look) but she brushed it off and made it seem like there's only one way they can come out. I wasn't happy with the outcome, YES it could've been worse but it wasn't what I was expecting. Never had the wow factor or the fresh eyebrows feel. Also- I've never been left with so much hairs after getting my eyebrows done. These pics below were just a couple of hours after I had them done. They did call me from there yesterday to talk about the service which was great (they left me a VM), but when I called back a few hours later, no one answered, and no one has called me back since.

    How I wanted my brows to look...
    Robina D.

    I went in for my first ever brow lamination. Let's say I left looking very Charlie Chaplin. This is my greatest fear come to life, but the young lady that attended to me was very pleasant, her energy was very light and welcoming. Hints the 3 stars. I could not wait to get home and remove the lamination. I didn't recognize my own face. My brows were so big I didn't know if my reflection was saying huh or was in surprise. I walked in and stated this was my first time and I wanted my brows to look natural and pointed to a picture they have hanging in the studio (the picture to the right as you walk in) of a young lady with thin, but beautifully shaped brows. Let me state I was asked if I was happy? I said, yes as I didn't know if it could be fixed, I had just finished working 12hrs and I was ready to go. I paid even tipped and left. However the studio is beautiful and I do go back today on my lunch break for lashes and we will see how this goes....

    DekaLash The Palms Miami

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    2 years ago

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    3 years ago

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    Hector M.

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    1 year ago

    Marcela is the best , excellent job , I'm recommend her ,good service, good lashes , goid location

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    2 years ago

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    Hector M.

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    3 years ago

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    Hector M.

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    3 years ago

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    5 years ago

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    Hector M.

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    6 years ago

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    5 years ago

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    Hector M.

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    3 years ago

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    4 years ago

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    Hector M.

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    3 years ago

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    Hector M.

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    5 years ago

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    4 years ago

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    Leonardo Z.

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    6 years ago

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    7 years ago

    It was a wonderful experience with beautiful results! I was wowed by the customer service!

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    6 years ago

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    6 years ago

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    7 years ago

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    3 years ago

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    Hector M.

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    7 years ago

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    6 years ago

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    7 years ago

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    Deka Lash T.

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    6 years ago

    Love it!!! Awesome Service... Great atmosphere!!! Eli was super patient and nice... Membership programs are very competitive.

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    4 years ago

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