While independent pharmacies become more and more scarce, Cass St. Pharmacy has held its own. They…read morehave a very pleasant little space. I feel as though I am getting much more personalized service than I ever have at a major chain (very important for patient safety when on multiple prescriptions). Being close to the downtown area, it's also a great location.

I want to give praise to an employee at Walgreens on South Avenue in La Crosse, wisconsin. I had…read morephotos that I needed copies of for a funeral of a friend. He came immediately to assist me and helped me scan all of the photos. I was very impressed with his kindness and helpfulness. He is one of the best employees I have encountered anywhere! His name is Benjamine Sims .

Store hours changed it's only open 7 AM to 10 PM, pharmacy is open 8 AM to 10 PM with a close from…read more1:30 PM to 2 PM probably for lunch

Got the text that said come pick up your prescription when I got here they told me they deleted my…read moreprescription. So I had to wait even longer (in the drive thru) for them to put it in a bag. 10-15mins on top of the 10 mins I sat there.

Store in general is OK....the pharmacy however is ridiculously slow. I have been to this pharmacy…read morethree times now and it has taken a minimum of 30 minutes every time, just to pick up a prescription that was ready. Today's visit took 45 minutes for a scheduled booster shot. I arrived 15 minutes early to fill out the paperwork, but waited 10 minutes in line, took 5 minutes to get registered, waited another 20 minutes for my paperwork to be ready for me to fill out, then waited another 10 minutes because a person who had a later appointment than me got his paperwork immediately and got to go ahead of me. As I sat there waiting for my paperwork, I witnessed one lady being Waited on for at least 20 minutes...leaving only 1 window open. At least 8 to 12 people were hovering around the pharmacy waiting for their prescriptions and to be waited on The entire time I was there. I have been to many other Walgreens pharmacy's and have not witnessed this slow of service. This is not an isolated incident, every time I go there...no matter what day or what time of day this Is what you will get.

The staff here is very friendly and helpful and the manager was great helping out with a question I…read morehad.. Highly recommend this store.

Don't count on actually getting your prescription. I stopped in to get 1 prescription and they said…read moreit would be an hour wait. I live close by so I said I would come back when it's ready. I called every day for a week and the automated system just kept saying that it's not ready. Finally after I week I asked to speak to the pharmacist. I was in hold for 2 hours. He Finally said it was just missed by mistake. Several other times I have had prescriptions sent there and they just never got them ready and the prescription timed out. I've called and they have said it will be ready in 15 minutes. I get there 20 minutes later, wait in line for 15 more minutes and they tell me it will be ready in 15 minutes. Then wait another 20 minutes before they call your name then wait in line for another 10 minutes. You will be lucky if you manage to get your prescription. ​

The employees here go above and beyond to be helpful! They ordered me a probiotic and it only took…read moretwo days for me to get it. The pharmacists also offer suggestions for vitamins, supplements, prescriptions, etc. Would much rather support a smaller business rather than the other big chain companies! Will be coming here often! :)

I get an unusual compounded prescription drug from The Prescription Center by mail (out of state),…read moreand they have been wonderful to deal with! Great customer service, very clear and knowledgeable on the phone, quick shipment.

Do you have to be really rude to work here? Been to the pharmacy 2 days in a row, 2 different…read moreclerks. Both RUDE! Transferring my prescriptions to somewhere else.

I just moved to the area and loved the Walgreens by our old home. (South side la crosse). However,…read morethis Walgreens has horrible customer service and their employees have awful attitudes. If you have a question or want to be treated with respect shop elsewhere.

The manager at the Pharmacy (I believe his name was Scott) was so helpful and I got what I needed…read morein under an hour right before closing. Thanks Scott!

I spent a couple hours multiple times dealing with the Pharmacist and her Assistant on a Sunday. I…read morewaited until no one was in line, we were having insurance issues with Medicare Part D, tried multiple things and nothing worked. came back just to purchase the Rx out of pocket, BUT Sarah the pharmacist went out of her way to assist with a Pfizer co-pay card. She took the time to fill it out and answered every question, did not become frazzled when there were multiple people in line. Sarah is an asset to CVS her drive to help people is something more places need. My family is switching all our Rxs to CVS.

Rude, unreliable, actively ignoring my calls. Very important prescription needs being neglected…read more Forced to use cvs for insurance reast