My daughter had so much fun at Rockin' Jump. There is a special area for toddlers, and it was perfect. Unfortunately, people thought they were above the rules. Regardless, she had such a great time, we had to drag her out! read more

DEFY Cincinnati - Trampoline Parks Near Me - Cincinnati, Ohio

Worse place ever. Rudest group of employees. They bring their children with them, kids all behind the desk. Tionna has to be the rudest, most disrespectful person in Cincinnati. She has no empathy and she act as if everyone is trying to get over on them. That is not a good attitude to have for a work place geared towards children. Several times I went and the pungent smell of marijuana was on the staff members. I couldn't tell if it was Tionna, who was arguing with a customer at the time. As a pass holder I am cancelling due to this. This is not an environment I want my kids in at a place geared for kids. read more

I had a great time at Rockin Jump Trampoline Park. Even though at the time we were the only adults jumping/playing in the areas (most parents were watching their kids play or in the food court area). There's plenty to do and definitely family oriented. The kids would definitely have a lot of energy to release here! The inside is very spacious (very nice set up). They have Ninja Challenge Course, X-Beam, Stunt Bag Arena, Vertigo Climbing Tower, Open Jumping area, Dodge Ball and more. My favorite was Vertigo Climbing Tower, Basketball, and Open Jumping area. I was definitely working up a sweat. You cannot wear your gym shoes (lockers are available-free) so it is required you purchase their socks for $2.00 (reusable) which has tracksion on the bottom. Here are the rates: $10.00 - 30 minutes of Jump $16.00 - 60 minutes of Jump $19.00- 90 minutes of Jump $22.00- 120 minutes of Jump $12.00 per child $3.00 Additional They do have specials for Birthdays during the weekends and weekdays as well. If you get hungry, there is a café area where you can purchase drinks and food. There are also massage chairs for those who want to relax and be lazy (additional cost-bring cash). Overall, my boyfriend and I had a good time. What a great place to get some extra cardio out! read more

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my child (3 years old) got frightened by another kid (looked around 12) and peed all over himself after we got him all cleaned up the workers tried to kick us out. so in the mist of all this my husband punches a worker, and we're to blame?!?! shame on anybody who works here!! p.s. we will be back and bring more children for double the peeing power... BTW this is not even a defy its rockin jump, wth.. read more

Ummmm.... is it ok to say I'm having more fun than my son!!! He might be a little jealous‍ but he'll get over it!!! On the brighter side, he'll be good and sleep as soon as we get in the car!!! Rockin Jump will burnout the kids for sure, so if the lads are nerve wrecking that day bring them here!!! Afterwards it's ... trust me !!! read more

DEFY Cincinnati - Before school shenanigans!!! - Trampoline Parks Near Me - Cincinnati, Ohio

We have been so excited to try this place out. I read only that COVID-19 restrictions and precautions were in place, making me feel a bit better about going. When we arrived it was a ZOO! So packed, no sanitation was occurring, and hardly a mask in sight. I couldn't believe the crowd or the staff not speaking up. I feel the facility could do a better job at blocking out times for visitors and really maintaining a safer space for families who want to enjoy a fun evening. People were careless and it was highly disappointing. read more

I love this place! It's nice and spacious and has a variety of different spots for the kiddos to jump. They have an obstacle course and rock wall as well which was a huge hit with my kids ages 13,11, and 7. Only bad part was the workers today. Normally when I come they are assisting with the rock wall and helping on the obstacle course but today they all just stood around sneakily talking to each other or hiding to get on their phone. I know teenagers will be teenagers but it would've been nice if they were helping out per usual! read more

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I bought tickets on Groupon for the girls I babysit and myself for Christmas so we went today to use them. It was smaller than I imagined but still had lots to do! The obstacle course was definitely a hit with the girls and the open jump area was fun for all of us. One area was closed which was a bummer. The girls asked staff multiple times about rock climbing before they finally opened it back up. I even tried the rock climbing! They had a blast and everything was clean. There are lockers (no charge) to use which I was wondering about before we went. I'm sure I'll take them back! read more

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Our visit was 10/24/2020-The kids love going here but please make sure your not racially profiled like my family was yesterday. Clearly we can hear when it's time to leave but before that, the staff checked my parties band because she need glasses and couldn't see what color they were. Why do that to a group of kids and not everyone. She waited until the message came across the loud speaker and came directly to me to say that our time was up. I reported her to the manager there. Mind you my son has a membership so his time wasn't up! She was very rude unlike the other staff who are very professional. This visit gets ZERO STARS FOR RACIAL PROFILING. The trampoline location in Springdale would never single anyone out like she did. I may just change my membership to that one. read more

We absolutely LOVE Rockin' Jump! If only there could be a Rockin' Jump in Northern Kentucky...still not a bad drive. My daughter had her 13th Birthday Party and her and her friends had a blast! We love that there's more to do than just the trampolines: Rockwall, jousting, and especially the Ninja course! The party room was so nice, staff was great, and I look forward to taking my kids back again. read more

DEFY Cincinnati - Trampoline Parks Near Me - Cincinnati, Ohio

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I highly recommend Rockin' Jump for a birthday party! The kids enjoyed every minute! Great open jump areas, fun basketball jump and the Ninja course was a huge hit. The staff, Tyreke and Dayawna, were amazing at navigating our party. Everything was well organized, the pizzas were delicious, and the staff was very friendly and professional. read more

Rude service employees. Low competence. Lack of internal controls. Waiver process was pain.

Who's in charge! Many staff on their cell phones when we were trying to check in. No one supervising on the floor. Concession stand out of everything. 2nd time here and things going down hill. Where was management? read more

Buyer beware! Im being charges $40 for 3 months and i only intended to go for a month. Was told i would not be charged if i canceled by employee working there. They will not respond to my messages. This is an email i sent them over a week ago with no response. Dont give this place your cc info! Hi, I never signed a contract. Do you have a contract that I have signed I am unaware of? I was told that I could cancel without any fees or further deductions from my credit card! I've reached out to multiple people about this issue and him being blown off. I need some resolution. I will start leaving negative reviews I have reached out to the Better Business Bureau there is a complaint on your company now I will remove it if you show me this contract that I have signed or give me my money back my money back. Taking advantage of people through dishonest sales tactics! No customer service! Place on Colerain is dump should not be open with covid! read more

We just heard about this place and the kids love coming here. Not many know about it yet, so you can get lots of activities in. There is a ninja course, dodgeball, jump pit, rock wall, and a few other areas. Food and drinks are available, along with a party room. *Bonus* massage chairs available!! read more

DEFY Cincinnati - Massage chairs! - Trampoline Parks Near Me - Cincinnati, Ohio

This place is so cool! Must see if you haven't been yet, it's basically like a big trampoline park with foam pits. They have dodge ball, rock walls, obstacle courses and basketball hoops. This is a great place to go for the kids to let out some energy. They even have massage chairs for the parents while watchinh but of course adults are allowed to join in on the fun if they want! They always have Groupon deals. read more

We went on a Thursday and it was not very busy at all. We did a Groupon for $34 for 4 admissions. They make you purchase special socks that you can use again for $2. The facility was very clean and all them employees were very friendly. 4 kids for $34 for a little over one hour of playing with trampolines, ninja courses and a climbing wall was worth it. Without the Groupon it would have been $64. Unfortunately I don't think I could recommend $64 an hour for entertainment for my kids. If your able to get a promotion definitely check it out! read more

DEFY Cincinnati - Trampoline Parks Near Me - Cincinnati, Ohio

This new attraction on the west side is very welcomed! It is clean and well staffed. My kids jumped for 90 minutes and it cost $19 a piece plus $3 for a pair of socks for each kid. The socks can be reused each time I come so I washed them and put them in my car for future trips. My kids are 6 and 3 and they weren't able to jump for the full 90 minutes as they got warn out. The concession stand is reasonably priced and had many choices. The staff engaged with the kids while jumping. I gave it only four stars for the price, $45 was a bit much to do for an hour and a half. read more

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Thanks Rockin' Jump for helping to make me the coolest aunt ever! Took my niece this weekend and we had a blast. Love the variety of spaces and obstacles. We even had an opportunity to live out our Ninja Warrior dreams. Can't wait to come back and conquer the climbing wall. Friendly staff, good snacks, and a overall great time! read more

Super friendly staff! The place is clean, well maintained and just so much fun! The kids had a blast and we will definitely be back!

I had purchased a Black Friday individual special on Friday November 29, 2019 with a $25 gift card approximately at 11am that I had purchased 11 months prior. My daughter asked for a drink so I went up and asked for the drink and two pieces pizza included in the Black Friday special. I was given a ticket for the drink but was told they had ended giving the pizza which I already had purchased in the special. I am very disappointed at the false advertisement and rip-off. I told the employee that was false advertisement and the employee could have cared less and had no reason other than they ended giving the pizza about 12:30pm. Very disappointed at Rockin Jump on this visit. read more

Great place! A lot to do for all ages. We stayed for 2 hours. Staff was friendly and helpful! Highly recommend!!!

I will preface this review with saying that we went on a Wednesday a couple weeks ago for their two hours for one hour price deal which was more expensive that the similar deal at Get Air. The facilities were clean and well organized and the staff were generally friendly upon entering though a bit overbearing as it is obvious this is a newer establishment and they are trying to establish a stake in a very crowded trampoline park saturated tri-state. One of the big negatives I found and why I took a couple of stars off was the amount of rules they have staff regulating (many more than necessary and seen at other places) and the requirement that you exchange your trampoline socks for theirs, an obvious marketing ploy. While only an additional three dollars, it is annoying to be told to purchase something when you have it in hand. This may be policy at other places, but I have never been asked to by any other facility to date. The staff were not very helpful in outlining the need for their specific socks, supporting my conjecture that they only did it for marketing. It is clear that this new trampoline park has a long way to go with their community and customer outreach as it was fairly empty (which could be a good thing) as compared to other trampoline parks that we have been to at around the same time and days. Having so many rules and prying eyes about is a distraction for those who prefer to let loose a bit but the seating for adults was adequate for those who prefer to watch. I would think to get people in the door that flexibility and not such invasive customer service might help. Honestly I would probably give them 3 1/2 stars compared to other places that we have been but that is not an option on yelp. read more

Brought a group of 10 year olds to celebrate the last day of school. The place is brand new and very clean. The kids really liked it. They have different things to do there versus other trampoline parks in the area. The Ninja Course was a huge hit. Would definitely recommend this attraction. read more

I took my two kids here last Saturday and had an excellent time. The place was clean and the staff were very nice and welcoming. My kids jumped for 90 min each and then we all split a pizza in the cafe. I was able to relax in the massage chairs that are located next to the trampoline courts. All in all a great time. I spoke with a young lady named Jill she was extremely helpful and really helped us through our first time. We will definitely be back soon. Also they might want to think about a membership of some kind because I would certainly be interested in one. read more