The entire time I was in the under 2 section, it was filled with kids much older. Ultimately didn't bother me because I was allowed to stay in the area and supervise. I saw the workers clean up the tables and we passed our time there. My daughter had a good time running around. It's nice that there is a babies - toddlers section, even if older kids are also there. There was a huge area for the older kids with a giant indoor playground. read more

Jump & Jacks is a great place for open playing with the playground structure inflatable bounce houses for birthday parties but on every Friday from 5 PM to 7 PM they have the inflatables open to the public for free I highly recommend jump & Jacks in West Chester, Ohio read more

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Was looking for a fun place to take my little one, when we walked in we were unpleasantly surprised by how gross this place is. There was trash and nasty stuff in the actual play space and all over the floor. Like it hasn't been swept or cleaned in forever. There was a poopy diaper sitting on the chair and used wipes scattered on the chairs. The playground was so dirty inside and the inflatables are only blown up for parties (which was one of the main reasons we came here) . The bathroom was so nasty we didn't even use it and left. read more

Had the worse service the food was horrible and play place was closed. My aunt payed good money for her baby's birthday party and the least the could've done was say that the main event of this place was closed never coming back read more

I was following my 2 year old toddler and I got a deep scratch on my head by these zip ties ! How can a kids playground use such zip ties ?????? They are so sharp !!!!!!! read more

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My grandkids had so much fun. I scheduled my Sunday school class for an outing. Loved the staff. So sweet and helpful.

We love jump and jacks always affordable. Definitely use an upgrade but never a dull moment!

A fun activity for parents and adults! Jump & Jack's location will throw you off- at the back of a business strip- but inside it's spacious and open. For $10, children can play on the multi-level indoor playground complete with 9 slides, Dino climbers, ropes course, zip line and more. The best news: adults are always free to play alongside their child. Grab some playground fare; pizza (gluten free), chicken tenders, sweets and treats... don't forget socks. Open inflatable hours vary (did not experience). Running is discouraged with helps keep things under control. read more

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My daughter and I had a fun time at Jump and Jacks and will definitely be back. Everything was clean and the new owner made sure to say hello and asked me for my opinion on the experience. Super inexpensive way to get the energy out the kiddos ($10). Plus food is pretty cheap as well with a pretty nice sized menu, and is shown on the wall on a projecter which i personally think is pretty cool. The jungle Jim is a three floor maze of tunnels, slides, and platforms. Even the adults will have fun if you're into being active. read more

Of all the indoor playgrounds in the Cincinnati area, this one takes the cake. It's $4 to get in per child and there are bouncy structures as well as elaborate jungle gyms for the kids to climb and slide. We took our 2 year old here and as an adult I was able to follow him around to make sure he was ok. Be prepared to sweat though because chasing after your child through tunnels and obstacle courses can get tiring! It's friendly for kids at any developmental stage, but if your kid isn't a fan of crowded places, be warned. For parents there are plenty of seats to sit around and they offer hot food service as well as beverages. You can also host private parties. Parking is ample as they're in a business park. read more

Jump & Jack's - Playgrounds Near Me - West Chester, Ohio

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First time bringing my kids, Came an hour after they opened and the place was dirty!! Inside the play structure was disgusting! The built up of dirt was concerning. The floors were covered in crumbs and trash, a quick vacuum could go along way. The walls are caked in dust and it feels like it's becoming run down? This place has such great potential, and lots for kids to do. Needs some TLC. read more

Compared to having birthday parties at other locations that have the same offerings this is not as nice. First off they need to clean. There are dust bunnies up and down the wall and all over the vents. Is it that hard to dust? Now let's get to the birthday party. Not very organized and the employees don't seem to have experience with kids. I can't speak for the cost as this was just a party I attended. Would recommend going somewhere else. read more

I took my boys here and we were one of the first to arrive. The place was disgusting. Instantly, I knew my kids were going to get sick. The inside of the play structure was so gross and I wouldn't trust my younger kid to go by himself because there was trash left inside he could put in his mouth. I wouldn't come back if it were free. read more

I work at Kreative dreams learning center and we took our preschoolers there for one of our student birthdays and the kids absolutely loved it we had to carry them out 1 by 1 because no one wanted to leave. We will most definitely be back and they even have a section closed off for small ones 2 and under. read more

I would imagine when this place opened it was amazing. Great play structure! NOW - it is disgusting! I brought my grandchildren here and I needed to be in the climbing structure with them because one was small enough to need help navigating the various levels. It was filthy inside. I believe it is beyond a good scrubbing. And in many spots the foam that is covered in vinyl (to provide cushioning) was cracked and in one spot had cracked and was worn down to bare plywood. In another spot it seemed the plywood was giving way. They had a lot of "band aides" through out the structure in an effort to "repair" rips in the protective netting that prevents kids from falling. They have a separate playroom for toddlers - many of the toys in there were broken. And the area was dirty. The entire place was filthy. The entire building needs an over haul - a good cleaning and disinfecting with many repairs needed. We didn't stay long. read more

These cicadas forced me to get creative with my child on the weekends. I needed something indoors that didn't break the bank - and violà! Jump & Jack's couldn't have been more perfect. The play area was decent size, and the toys were in good condition. My daughter had A BALL. I enjoyed watching her play and interact with other kids. It was like having a front seat at daycare. As annoyed as I was about older kids being in the toddler room, it was a reminder that adults have to be adults, and parents have to parent. All in all, I appreciate the difference a place like this makes for desperate parents and children. read more

Jump & Jack's - Playgrounds Near Me - West Chester, Ohio

The one off of Liberty Rd needs some TLC. The light pad is in need of repair and there are a lot of mylar balloons stuck up in the high ceiling. The kiddy room needs repainted and cleaned and there is a lot of trash and dust throughout. The staff is nice but the facility needs to be updated! read more

Love it there but it really annoys me that they close off the bounce area on weekends for parties. I understand they want to provide that for birthdays but we have to pay full price to let the kids play and we don't get use of the entire facility. read more

One of the best places to take your kids to run out all their energy!! Great food! Really enjoyable for younger children.

I will not be coming back to Jump N Jacks. The staff is rude and unwilling to honor the pricing advertised on website. The entire facility is disgusting (especially the bathrooms). Very disappointed. read more

Jump & Jack's - Playgrounds Near Me - West Chester, Ohio

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The two hours of party time includes set up and break down - there is ABSOLUTELY no time to disinfect (several party goers 48 hours later now have nausea, vomiting, and diarrhea) we patiently waited for the party before us to exit room, we did not get that with the confrontational mother of the party that followed No organization prior to party. When booking the party, the email said prior to party we would get a menu to preorder food. I sent 2 emails requesting menu prior to party with no reply Having an agenda provided would have been more helpful - we were notified 7 mins prior to having the bounce house, it was like hunting for wild animals to get our party together to utilize our time. Party host kept asking for head count "because his manager was mad", we were given 22 bands all children had bands ??? It was very rushed unorganized and stressful to just be a 2 year olds party. Never again !! And some how we kept ending up with children who were not part of the party - we would have not minded except for the party room was super cramped and it was the large party room. plus apparently Tip is on the bill - we were ask to add too not knowing there was already gratuity on the bill !!! read more

This has become our favorite indoor play place! It's a bit of a drive for us but so worth it. The two and under room is so clean and has lots to play with. No outside food but they have great pizza! In the afternoon sometimes they will open up the inflatable's which the kids always love. It's $8 for three it up and $4 for under 3. We can easily spend a whole afternoon here. The bathrooms could use some love so I'm only giving 4 stars. They're not horrible but dark and a little dingy. Other than that this place is awesome! Everyone I've had interaction with working here has been super friendly and nice. read more

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Wrong hours on their website and google. Looks to be correct here but that doesn't change the fact we drove 30 minutes with three kids for something that wasn't open read more

Held my sons birthday there. Cheese pizza came out late. Website prices for pizza and pitchers were not honored. Manager said the website was wrong and they couldn't honor it. Gratuity for a party assistant is automatically included and I don't even know who that person was. I was not impressed and would not do a party there again. read more

dirtiest, stickiest, generally unclean kids play place i've ever been to. dirtier than an abandoned mcdonald's play place even. asked one of the workers out of curiosity what they use to clean and they said all they do is spray lysol and swiffer the floors because actually wiping things down would be too much work. all that aside they don't always make everyone pay walking in they're so distracted so it's not bad for being free. food is decent too. read more

I recently came back to the location because we had such a good time the first time we came. We had about the same awesome experience and more of a willingness to jump on the air inflatable's. Closer to noon there were a lot more children and that's when we started having more issues. When going to this location I would Supervise your child a little bit extra if they're younger. They were three separate occasions where I witnessed my four-year-old niece getting hurt by another child in a parent not doing anything about it. The first 2 times, 2 separate children tried to crawl over her and kicked her in the head. The third time she got hurt, another child pushed her down for standing NEXT to the latter. i'm not saying my niece is 100% perfect all the time but I could say with certainty every time she got hurt here they were completely unprovoked. There's not much that jump in jacks can do. I'm aware of what I signed up for when I brought her here, but I wish the parents were a little bit more thoughtful. read more

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They absolutely refuse to update their website. A VERY small party room for 2 hours, 30 minutes of inflatables, and 3 pizzas is advertised as 3 hundred and something but it's actually over $600. The kids did have fun but $600+ that no one was expecting to pay is crazy. Wayyyyy cheaper to just have everyone pay for their child to get in and the food is cheap. read more

Rude employees, Staff is clueless on what to do. Most of them are playing on their cell phones. Host was crap and no adults on staff?

Went for a birthday party, the party room was small but clean. Pizza was ok. Kids had a lot of fun during their allotted time in the inflatable area and so did parents. The other play area was complete chaos and while my kids had fun for a bit, it was too much and too many big kids roughhousing. My son got lost he is 4 it took us 20 minutes to find him and because the have ZERO protection, check in check out system my brain did go to that bad place because anybody could have walked out with him. The entire staff was teenagers and didn't seem to notice a panicked mom looking for her kid. When I found my son he was completely distraught as was his sister. I won't ever be back simply because of the lack of security. read more

Cheap prices, everything felt clean and bright. Kids were in awe when we walked in and they saw the play area. They are always asking if we can go back. read more

We had our kids birthday party there. They say our host would arrive at 11:30 am. She did not showed up till 11:50. I had to go looking for her because she was just chilling with her phone. She was MIA the whole time that I had to look for her a few times for assistance. This place is dirty and service is complete garbage. Never coming back to that place again. read more

Jump & Jack's is an amazing indoor play area with so much to offer! My Nanny kid is two years old so admission was $4. Adults are also required to have their shoes off, if you forget your socks they can sell you a pair for $1. We loved the toddler room that has soft building blocks and toys for kids to play with. I wish that they would remove the 2 and under rule and also include "Or children under ___" a certain height requirement. My Nanny kid is very tall for his age and is allowed in but children that are three and smaller than him weren't allowed to play in there. Doesn't make much sense. The actual play scape is HUGE. It's not enclosed and there is an "exit" to the play area that is right next to the main entrance. That did make me slightly nervous about children getting out or some random person walking in. Adults are allowed to go Through the play area with their child which is a huge plus. They do offer concessions with a full menu at a reasonable price point. Pizza, hot dogs, nachos, chicken tenders, etc. Plenty of tables to sit down at and enjoy lunch! The play yard inflatables were not going at the time we went but we look forward to returning and scoping that out. Now that we have found Jump and jacks and learned that we live about ten minutes away, we will definitely be returning! read more

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This place is amazing! A great place for the kids to play. The food and service are incredible! read more

Jump & Jack's - Playgrounds Near Me - West Chester, Ohio

My son loved this indoor park. Plenty of things for my soon to be 3 year old to climb and discover. He especially loved the slide...I think he went up and down the slide no less than 10-15 times in the time when we were there. It seems to be a popular spot for birthdays so it can get crowded...especially on the weekends. read more

Shame J&Js. I've been to your business several times but no longer. I do not support businesses stealing/ faking reviews from other businesses ESPECIALLY Mom and Pop local businesses to look better. No longer will I return to you. Kids Clubhouse all the way! read more

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Tucked away in West Chester, this place is a fun and cheap indoor playground to take your children to! I enjoy taking the child I take care of here and he likes the toddler room. The toddler room is really nice because only children to and under are in there. The area is a little bit small and I think it could be way bigger considering the amount of kids in there, plus adults.. so it gets crowded. The bigger playground looks way fun for your older kids! I also noticed inside there is a café although I have never been to it. It looks like a fun place where a lot of parents, grandparents, and any spring children. I do recommend taking your kids here, it is affordable and an easy way for them to burn off energy! read more

I feel they are the only ones who really understand what a Birthday Party should be about. PLAYING! While all other places have you play & bounce & close with cake within 1.5 hours, so you end up with a sugar hi kid, THIS PLACE DOES IT RIGHT. A little bit of playing, then cake & pizza & then ALL THE PLAYING THAT THEY WANT, until the place closes. So they really burn out the sugar rush & you go home with a happy & tired kid, as it should be. I also really like this place because its a bunch of chutes & ladders. Something any kid can do. Finally they are open till 8pm on the weekdays & have food in house which helps me keep my little one entertained but also make sure she is fed on schedule. Its a 5 stars for me. read more

Jump & Jack's - Daddy daughter time - Playgrounds Near Me - West Chester, Ohio

Horrible. We walked in to little lighting. Which was probably to hide the fact that the carpet looked like it hadn't been cleaned in years. Staff including the "GM" all need to take a course on professionalism and customer service because both are sorely lacking here. My Advice is to spend your money elsewhere. My husband and I will never go here again. And after reading other reviews, we aren't the only ones. If you have to steal reviews from other places to boost your rating you might want to at least change some of the wording. read more

Affordable, loads of fun, the kids played for two hours. It's 10 bucks per kid over the age of three and five bucks if they're under three. The food is also very reasonably priced. Great way to spend an afternoon! read more

I've went here a few times and wouldn't recommend it. It's not clean, your kid can literally walk out the front door if you don't watch them like a hawk. Kids clubhouse is a little further north and WAYYYYYYYYY better!!!! read more