This has been my kids' only pediatric dentist office. We were referred here by an educator from the…read morechildren's home studies department at Bates Technical College. They "loved" doctor Cam and Beck. Whenever there is a question on our neighborhood Facebook group for pediatric dentists Fircrest Children's Dentistry is raved about. The front desk is friendly & efficient. The dental assistants have all been amazing and caring, and we have now seen 3 dentists here who all have been wonderful with both of our kids. I've glad we found this office, our kids now also say they love going to the dentist.

I brought my daughter here for the first time coming from another local children's dentistry place…read morethat we had unfavorable experiences with. My daughter usually refuses to get X-rays done or even really let them inside her mouth for a cleaning, it gives her a lot of anxiety. I must say that it warmed my heart with the staff at Fircrest Children's dentistry to see my daughter gain confidence and trust with them allowing them to do the normal procedure for a checkup and cleaning. Barbara was patient and took everything a step at a time to explain and make my daughter feel comfortable. Dr. Beck was funny and made her laugh to ease her comfort even more. She actually said for the first time that her dentist appointment was "amazing." Very grateful for this experience today.

From the moment we walked in the door we were enamored by all the murals and the game room! What?!…read moreWe only waited a few minutes until both boys were called to the back for cleaning. Miss Rita and Miss Jaye, both dental assistants were just wonderful! Their cleanings were swiftly done and then Dr. Dansie showed up and said they had no problems. This seriously was the quickest dental appointment we have ever had for the boys. Thank you Dr. Dansie for an awesome experience. Clearly both Miss Rita and Miss Jaye are a direct reflection of your work ethics. We have since scheduled their next appointment.

Our family had been patients at The Kids' Dentist for about two years, and until this experience,…read morewe truly loved the office. Two of our children were patients there, which makes this review especially disappointing. After Dr. Dansie presented a treatment plan for our 4-year-old son that included general anesthesia, multiple crowns, and two pulpotomies (baby root canals), we decided to seek a second opinion before proceeding. The second dentist recommended treating the cavities with fillings under local anesthesia and laughing gas, with no crowns or pulpotomies. We found this reassuring and simply wanted to discuss whether a more conservative treatment plan would be appropriate for our son. Over the next month, we called the office at least six times trying to speak directly with Dr. Dansie. We were told he was on vacation. Ten days after our initial request, another dentist left a voicemail offering to answer our questions. We missed the call, and when we called back the next business day, we were once again routed through the front desk. The lack of direct communication resulted in significant miscommunication. We were under the impression that the updated treatment plan would not include crowns, pulpotomies or general anesthesia. We scheduled treatment based on that understanding. Then, just two days before the appointment, we were informed that Dr. Dansie would not be there and another dentist would perform the procedure. At the appointment, the covering dentist planned to complete Dr. Dansie's original treatment plan using crowns and the pulpotomies. The only change in the plan was to use local anesthesia and to complete treatment over multiple visits. I shared that this was not the treatment we believed had been discussed. The dentist refused to modify the treatment plan. For that reason, we left without treatment. Two business days later, Dr. Dansie called and explained that he had never received a message that we had been trying to reach him. By then, it had been over a month since our initial request to speak with him. I shared the same concerns outlined in this review, and he was apologetic and understanding of our decision to leave the practice. We ultimately chose to leave the practice and sought a third opinion. That dentist recommended the most conservative approach of the three opinions we received: fillings only, using laughing gas and laser dentistry, with no crowns or pulpotomies. I understand that dentists can have different treatment philosophies, but the poor communication, last-minute provider change, and confusion surrounding our son's treatment plan caused us to lose confidence in the practice.

Still 5 stars. My girls are now big so we haven't been seeing little sprouts anymore, but when I…read morenoticed a dark spot on my toddlers tooth (had not yet visited a dentist) there was only one place I felt comfortable to take him. We now live more north in Des Moines with a pediatric dentist in town, but the drive for me and my peace of mind is completely worth it. Some of the assistants I haven't met but I know Dr Susanto's care for her patients and I know she will always have assistants who will handle your child with such care and consideration. They pay attention to details and explain things along the way with patience and kindness. My little guy is on the spectrum and will need to have GA for his dental work and I honestly don't know if I'd let any other Dr see him. From Miggy and Trang upfront, to Demitria and the others in the back, you will feel comfortable and confident with your care.

My kids enjoy coming here and the office is very fast, efficient and friendly in the overall…read moreexperience. I am glad they allow both my kiddos to been seen together during their appointments. We will keep coming back!

I'm 68 years old, and I have never been more impressed with a dentist than I was today. Dr. Grimm…read moreand his entire staff are very friendly professional, and very receptive to a patient's needs. And what an excellent operation. The place is immaculate, the equipment is the latest technology and looks brand new. I will be returning for a couple of appointments in the next few weeks to have work done, and I'm not stressed out at all, which is unusual for me. I know my dental work is in good hands and will not go anywhere else for my dental work in the future. HIGHLY recommended.

Exceptionally friendly and caring people. Most gentle dentist and hygenists I have ever been to.read more

This was our first visit to this pediatric dental office, and I brought all four of my…read morechildren--what could have been a stressful experience turned out to be incredibly smooth and positive! From the moment we walked in, the staff was professional, polite, and so welcoming. They were patient and kind with the kids, which immediately put us all at ease. The dentist was absolutely hilarious--he had all the kids laughing and feeling comfortable, which made the whole experience fun instead of scary. I was especially impressed that we never felt rushed. The team took their time with each child, explained everything clearly, and made sure everyone was comfortable. They've clearly put a lot of thought into making the office kid-friendly, with thoughtful touches and a calm, cheerful atmosphere. I'll definitely be coming back. It's such a relief to find a place that genuinely cares about making dental visits a good experience for kids (and parents!). Highly recommend! Thank You Luong and Staff

On 04/09/25, during my daughter's exam, we brought our small, 9 lb. dog into the office. I was told…read morehe couldn't be there, despite designating him a Service Animal. An employee, Shalona, said, "He peed last time he was here." I retorted, "That's absolutely & verifiably false." She replied, "That's neither here or [sic] there, but he can't be in here with no documentation or harness." I showed her the law (RCW) on my phone, showing it's not required & she exclaimed, "Don't put that phone in my face! If you don't take that dog out, we'll call the police!" I did not put my phone in her face & hoped she'd call the police, so it'd be documented. The witnesses would've been named in a lawsuit... Ultimately, Dr. Luong emerged & mediated a compromise, whereby he said our dog could stay for the visit if I agreed not to bring him again. Shalonda lied about our dog urinating in the office, violated my rights & threatened to call the police. This business should educate itself on the Service Animal laws of this state, so as not to violate other people's rights. Moreover, they should treat people with dignity, respect & professionalism. Being accountable isn't their priority, as that entitled, rude & disrespectful Karen should've been reprimanded & made to apologize for her deplorable behavior. I cannot recommend a business that treats folks so despicably...

We've been coming here since my son was 3, he is nearly 12 now and we have always had positive…read moreexperiences. My son sadly, had to finally have a filling done. I was quite worried about how it would go because my son is quite the worrier and pretty apprehensive about the unknown. Dr. Block and Sara made it easy and comfortable. I was able to go back with my son, which was important to me. I would recommend this practice to anyone. They are the best!!!

The support staff and Dr. Block herself were competent, kind, and enthusiastic. The themed exam…read morerooms (we had the jungle room!) were just precious! The facility overall was well-maintained and clean. All of my questions were answered clearly. I know that my toddler is in good hands with Dr. Block and her team. Thank you!

My kids beg to go to the dentist. You would think we were going to Disneyland. Dr. Becker and all…read moreher staff is so great with kids. We ended up having a dental emergency and she called to check in on my child, her staff communicated with me and checked in often.

My kiddo has a really hard time with dentists. We were referred to the this office by another…read moredentist and I'm so glad it worked out. The entire team was helpful and understanding, informative and kind. We are so appreciative that this experience has changed our child's view on dentists and dental work. Would absolutely recommend.

I can't say enough good things about this office. My son has a lot of anxiety due to previous…read moredental surgeries, so finding a compassionate dental team was incredibly important to us. Mr. and Mrs. Shinn are kind, patient, and genuinely care about the children they treat. Their family-centered approach has made such a difference for my son, and I'm so grateful for the care they provide. I highly recommend them to any family looking for a dental office that truly puts kids first.

THIS PLACE IS THE BEST 1.they accept Molina…read more 2. The staff is so friendly 3. Dr. Shinn is the nicest dentist I have ever met! I was truly amazed during my whole experience! Love this place

The dental care itself has been okay, but my experience with the front desk was incredibly…read moredisappointing. The way I was treated by the reception staff made both my daughter and me feel uncomfortable from the moment we walked in. Instead of being met with understanding after proactively communicating that we were running a few minutes late, I was met with arguments, an adversarial tone, and a complete lack of empathy. As a parent, it's heartbreaking to have your child watch you be spoken to that way before even making it back to the exam room. I understand the need for office policies, but professionalism, kindness, and customer service should come first, especially in a pediatric office. I left feeling embarrassed, unwelcome, and disappointed. I sincerely hope the front desk receives additional customer service training so other families don't have a similar experience.

We had such a wonderful experience at this office! After another dental office told us that my…read moredaughter had a cavity in nearly every tooth, I was feeling overwhelmed and wanted a second opinion. I'm so glad we came here. The staff was incredibly kind, patient, and caring with my daughter, making her feel comfortable from the moment we walked in. They took the time to thoroughly examine her, explain everything clearly, and answered all of our questions without making us feel rushed. It was such a relief to receive honest, thoughtful care from a team that truly puts children and their families first. I can't recommend this office enough and will definitely be bringing my daughter back. Thank you for such a positive experience!

This practice put an anchor for bottom braces on a clearly compromised tooth, which is not advised…read moreand could've been easily avoided. It cost me $5,000 (on top of the $3000 i paid them) more dental work in the form of an extraction and an implant. They never acknowledged responsibility, they gaslit me (They told me that braces don't move the teeth. Ok, then why do you have a business that singularly revolves around moving teeth? I truly thought that was a joke until I realized it wasn't), provided no apology, compensation or compromise to alleviate a problem they caused with their carelessness. I would choose a different provider. As an aside, I had braces (and headgear) for roughly 5 years when I was 10 and retainers after that. So, this wasn't my first rodeo.

I was referred by our Dentist to Dr Bordeaux, this is who they use themselves for their kid…read more This office is so user friendly, their website has the forms already online for you to print and prefill out before you come to make it faster for you! Simple say and so friendly the staff are here. My 10 year old was totally comfortable here with staff and process. They are quick and efficient to say the least. I'm feeling very comfortable with the decision to come here. They make payments easy and affordable too!