Worst service. I emailed them, their site said 24 hours time, its been two days and haven't gotten a response. This happened not once but twice. A few months ago i had emailed them the first time about a quote, they had their partner company email me and it wasn't like a few hours wait time for a reply, every time i emailed them i would have to wait 3-4 days tops for a RESPONSE. At one point they just stopped replying to me?? I'm never requesting service here again. read more

The first 3-D printer I ever saw up close, was a Deezmaker "Bukito." I was intrigued because it was tiny, nearly silent, and created precise parts in virtually any shape. A few months later, after researching many printer designs and different brands, I ended up purchasing the big brother, of the Bukito, called the "Bukobot." Since all of this was new to me I thought excellent technical support was critical. Deezmaker is open seven days a week, and you can reach them by email, or by phone, or if you're in the area, in person. Every time I've needed help with something, I've gotten immediate assistance. Best of all, everyone there is not only knowledgeable, but friendly, with none of the attitude that sometimes crops up when you're a beginner asking an expert for help. I've been to the store a dozen times, whenever possible I go to their monthly Meetup, and again and again I've seen a willingness to answer even the most naïve questions. This morning I discovered that a part on my 16-month-old, heavily used printer, had cracked. I drove out to Pasadena, hoping they would have a replacement in stock. Not only did they have it, but they encouraged me to do the work myself while I was there, and provided helpful suggestions, and even let me use their tools to make the repair. If you have any interest in 3-D printing, or simply want to understand something about the mysteries of it, stop by their shop. You will feel truly welcomed, and if you want to delve deeper, I strongly recommend the class they offer, called, "Zero to Plastic," which is a very thorough and well presented introduction to 3-D printing. I've had a lot of fun with my Bukobot, and it has turned into an essential tool in my design studio. read more

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I Was hoping he could help me with some laser cutting since I read a lot of good reviews about this guy . He wasted my time and gave me some BS excuse why he couldn't do it , the worst is he said he could refer me to someone who could help but the info he gave me turn out to be nothing related to laser cutting ! read more

I ordered my bukobot online, and waited 5 weeks to get it. expect a delay. I went to pick it up, Diego is very friendly and helpful. the bukobot, despite having scant instructions, takes a while to put together. It was a challenge to figure out how to put the damn thing together, and this is what I do for a living - assembling prototypes. I hope that the online instructions get improved for the average user to be able to put one together. If they were, I would expect a bukobot could take about 6-7 hours to put together. I spent a little over 12, most of it scouring the internet with instructions on how to optimize the system and figure out the programming. There was an error that I needed to fix on my own, but the design is being updated, so some inconsistencies with the instructions seems inevitable.. I also bought some filament, it's a LOT pricier than online, but the quality seems pretty good, the plastic is sealed from moisture (important) and seems to be really good with no contaminants and good size. If you're looking for a new hobby, pick up one of these 3d printers, they're the best I've seen online, and they are modular - I plan on making mine capable of printing taller parts than the 8"x8"x8" volume. read more

These guys have helped me out of a jam on several occasions with expert advice and have gone out of their way to provide invaluable insight regarding a 3D printing and setting up my machine even though it's not a Bukobot! I will someday own a Bukobot of my own and am truly inspired by their build quality and dedication to detail. Every time I've stopped in they're meticulously at work on some truly innovative designs. They have an all metal hotend that prints PLA with ease - something that other all metal designs often fail at. One thing I'm seriously impressed with is how quiet their machines are! I didn't realize the first time I was in that they had more than a few machines happily printing. The spectra line drive system they use is super smooth. If you're interested in 3D printing or don't even know what it is I would definitely recommend going there. I don't think there's another 3D printing store anywhere in LA. and I have definitely needed filament on a Sunday afternoon and these guys really helped me out. read more

I split the purchase of a dual excruder Bukobot from Deezemaker with a friend of mine. It was a kit we assembled ourselves and both of us with zero 3D printing experience. The kit was well designed and straightforward to assemble. My ultimate goal was to print prototypes of an idea I have. Why I initially choose them was their technical team, you could tell, were hard core 3D printer enthusiast. The other important thing was everything was open source, no special proprietary anything. This ability to tap into their knowledge base proved the icing on the cake in terms of my printing. 3D printing is a series of small experiments leading up to a the ability to print complex models reliability. There are a variety of plastics (most of which the printer will manage) and with each variety there are specific setups. Equally, there is a variety of software available to both render and slice 3D models. All of this can lead to endless experimentation. What's been great about Deezmaker is they create a space for those who reach a plateau in their learning by providing a "hacker" day once a month. I have gone every few months with my next set of questions or issues. Every time they are super open about sharing anything I want to know about. Since this is the "factory" they know everything about their printer as well as are very open about helping evaluate any behavior the printer exhibits. And don't fool yourself, 3D printers that say one easy step to printing probably are not thinking about weeks of printing or failed 3d models with not so great slicing, etc. I have printed a boat load of models now with the printer. The Bukobot really is a work horse. They provide excellent phone support too. I live just a bit too far away to simply visit them. Having access to their technical team saved m huge amounts of time. If you are seriously thinking about a printer, this is the perfect printer and partner for you. read more

Sent an E-mail to get a quote for some 3D printed parts. Never heard back after several emails, don't waste your time if your looking to get custom parts printed for you in a timely manner. read more

3D printing is going to figure in big with most sectors of industry and design. This place lets the novice walk in and have a look at how the whole process is done. The owner (Diego) met me at the door and spent 10 minutes chatting with me about how the process works. I went there on a Saturday and found lots of empty parking - probably due to the number of business closed on the weekend and unrented store fronts. There was a steady stream of folks coming and going while I wondered around his operation and watched parts being printed in plastic (mostly PLA, but his printers will work with the more common ABS also). I went there with the hope of buying a heated build platform (HBP) in addition to seeing his 3D printers in operation and asking a few technical questions. The problem I found was there's not much you could purchase at the store (this was in Nov 2012 to be clear). His website based store still shows 8-12 weeks for delivery of any model printer as of 09/09/2013. I left without the HBP, but there was a table of PLA objects that had been printed (some in 2 colors and amazing detail) that you can take with you as a sample of his wares. An odd biz model to be sure, but I still think if you are interested in 3D printing it is worth a drive to take a look. I'm sure issues with stock / delivery will be fixed before 2014. read more

This place is great, they have tons of 3D printing supplies, printers and they offer many different services like laser cutting, cnc routing and of course 3D printing. Diego is also super nice and friendly; definitely, recommend this place! read more

An amazing place for 3D print! Diego is a really nice guy. Had a great experience. Will definitely come again. Highly recommended!

I heard about this place from a friend in the 3D printing community. I wanted a Craftbot Plus and I wanted one quickly. I called at 4:30pm on a Tuesday and Diego had a printer on the truck and shopped by 5pm. I had it the next day. The printer is great too and Diego has been responsive to any questions I have had so far. read more

Super fast turn around for a 3D print I had submitted to them. Literally had ready the next day. I would definitely use Deezmaker again.

Enter the facility for help and received an unwelcome feeling. The person who I spoke to did not seem to be interested in helping me. I would not recommend this place if you are looking for guidance or help with 3D printing or your 3D printer. read more

Really nice people but the machine I purchased two years ago never printed well enough for the price. There were always problems and could not just get it to print as well as other printers cheaper than it. Flash forges work way better and now I'm trying to sell my bukobot 2. read more