I have used Magic Tailors & Cleaners 1942 NE 5th Ave, Boca Raton, since I moved to Boca Raton, and…read moreup until now they had always done a very good job. Unfortunately, my most recent experience was extremely disappointing. I brought in a cotton shirt that I have had cleaned there several times before without any issue. The care label clearly indicates that it should be washed, not dry cleaned, and that bleach should never be used. When the shirt was returned to me this time, the collar and underarm areas had noticeable yellow staining that was not there before. It appears the garment was treated with chlorine bleach or another improper process, which can react badly with cotton and perspiration-related residue and permanently set discoloration. I brought the shirt back, and they sent it out again. A week later it was returned in the same condition. At that point, I purchased the exact same replacement shirt and provided proof of the $77 cost. I was not asking for cash back. I simply requested a store credit toward future cleaning. That request was refused. What made this even more frustrating was learning that none of the cleaning is actually done on site. The garments are sent to an outside facility. When I spoke with the owner, instead of trying to make things right, he pointed me to the fine print on the back of the receipt stating they are not responsible. That response was very disappointing. A business should stand behind its service, especially when a loyal customer has trusted them for years. Mistakes can happen in any business. What matters is how they are handled. In this case, there was no real accountability, no reasonable effort to preserve goodwill, and no willingness to offer even a store credit for a damaged garment. Based on this experience, I would urge others to be cautious, especially with items that require proper laundering instructions to be followed carefully. If something goes wrong, do not assume this business will take responsibility.

This place is legit. Really great work and not too expensive. I brought my elderly mom's nasty…read morecover blanket that she had not washed since she bought it 6 years ago. She told me not to wash or dry clean it when she went out of town, as I expressed a desire to improve the smell of the room. She said if I ruined her pretty Florida blue blanket I better go into witness protection. But I'm a bad kid who doesn't listen, so I took it to this highly rated establishment to try my luck. The people taking it were very friendly and understanding of my desire not to have to flee the country because my mom's blanket got ruined. They did an AMAZING job- no dry cleaning smell at all!!! The blanket looked (and smelled) amazing! The price was even more amazing, and they folded it up and gave me a nice little carrier so it wasn't all over the place. My mother was pleased with the results as well, so I'm still with us, for those that were wondering.

I appreciate the staff, their prompt service and have been happy with the tailored clothes I have…read morebrought in. After my 10th visit, i also appreciate their consistency. I think you will be too!

Excellent Service. My alterations were perfect. Attention to detail is paramount with this business!read more

They were reasonably priced and made the alterations as needed and on time. Tricky to find them at…read morefirst but will be going back again.

Zero stars. I had the dress shortened and in the front it was long and in the back my entire ass…read morewas showing. Also, the bottom threads were all coming out. I came back. She apologized for the threads and then said I could only lengthen it back a tiny bit she did it and still my entire ass was showing in the front totally ruining the dress and wouldn't give me my money back. I do not recommend her at all nasty as well.

She's so professional at what she does excellent person does everything to perfection…read moreThanks Julia

Got a pair of slacks hemmed. Hulya gave direct feedback on what she recommended for the break…read morepoint, based on the width (pants were tapered). Some people may be put off by her direct communication style but I was not. Hulya was just trying to get me the best end result. And it was. She was able to complete the request quickly. I paid in cash, up front, which is common.

Highly recommend this tailoring business! I was recommended here by a friend. I called to see if I…read moreneeded an appt to get a dress altered, and the friendly business owner advised that I did not. I went in same day, and got the dress fitted to me and within a week, my dress was ready. Perfect fit and great price. I will be using the business for the rest of my tailoring needs in the future.

The worst place ever!! They lost my pair of 200$ J.Crew jeans and all they did to compensate me was…read moreaccuse me of lying! This place is a joke. Just embarrassing

Amazing service and employees. I called at noon on a Friday looking into their hours and to see if…read morethey'd be able to sew patches onto my uniform the same day. Their response was sweet and to the point and I quickly brought my items over. They had my uniforms sewn on and cleaned before the end of the day and at a reasonable price. Cant express how amazing their service was.

4 for 4 with tailoring my pants to a PERFECT length. Quick, easy and affordable…read more thank you VNZ!

Great service excellent prices and an amazing owner. We have been doing dry cleaning here for years…read moreand we have never had any issues, dropping items off and picking up items. We always pick up our items in a brand new pristine condition and we trust her to take good care of our more expensive pieces and items that are very delicate. If you're looking for a dry cleaning service nearby, definitely check out unique cleaners, and tailors. You will not be disappointed.

We all have errands we dislike. For me it's dry cleaning. Hubby doesn't like grocery shopping. I…read moredecided to get us signed up for dry cleaning delivery/pickup. I emailed Unique for the details and got a very prompt response. Owner said stop by the store to set up the details. The cycle is one week. We chose Friday for pick-up and drop off. They also offer Tuesday pickup drop off cycle. I've had to buy a few extra uniform pieces to make this work but for me, it's worth it. So far so good. I put my bag out last Friday and and it was picked up in the afternoon as expected. My clean clothes were returned. I haven't noted the prices as of yet. Dry cleaners charge me 3X what they charge hubby for almost identical pieces. Been fighting that battle for 20 years. So far, so good. I'm a fan.

THE WORST dry cleaning business ever!!!! My daughter and I spent close to almost $200.00 on 6…read moreitems of clothes. NOTHING was cleaned and there were still stains on the clothes and it DID NOT smell cleaned!! I seriously think this place just ironed or steam the clothes. I spoke to the owner, Zary/Zarie and she provided a poor excuse that the stains were old and couldn't be removed. ABSOLUTE NONSENSE and they are thieves!! If you know for a fact if the clothes could not be treated or cleaned, then communicate with us somehow or provide compensation. Bunch of thieves!! ALL the years I've been to other dry cleaners, I've NEVER had this bad of an experience. ANY stains, or smells residue were removed, without complications. My daughter and I went to this location/business because it was closed to home and my daughter already had an account here. Which she's been here once before. Well, NEVER again!! I've already advised this woman, Zary or Zarie that we'll NEVER do business with her again!!!! This review will be submitted on other forums and also Better Business Bureau.

Paid $90 for two pants and dress hems. The pants lengths are crooked and look odd and she could…read morehave at least ironed them. Overpriced and not good workmanship.