Went today 9/25/26. great customer service, oil change was quick and a great price! This will for…read moresure be the only place i go to.

They are extremely helpful, knowledgeable, and kind! They go above and beyond for customers.read more

Wonderful fast service. Incredible pricing and, Kassey is wonderful and easy to work with.read more

Great service!! The gentlemen are so nice & treat you with dignity not like pennzoil in east pointe…read morethe manager there is so cold it almost makes you feel uncomfortable. I finally found a place that the atmosphere is amazing free fresh coffee free water free vacuuming. That's what I call 100% & they all have genuine smiles something that's very important in a business it's almost like you don't wanna leave.

These guys have been so nice since my first visit. I believe it's the manager (sorry I should know…read morehis name) remembers me. He always shows me how the oil looks after the change, has shown me the air filter which many places just tell you it needs changed. They always recommend manufacturers services. They are quick. Only place I trust taking my truck to for services. Highly recommend. Thank you guys for being kind and making me feel confident that my truck is in good hands.

Quick and thorough as usual. Got a free vacuum and car wash. The service here isn't s always top…read morenotch. I'm not sure of prices because I don't go anywhere else. Check all your fluids refill as needed. Fill your tires. Never a problem.

This place has went downhill hill. I had been a loyal customer with them since 2006. September 3,…read more2025 I picked my Chrysler 200 up from them after paying $1200 for repairs. The car didn't make it to LCHS and back it was overheating. I called and was told to bring it back. When I pulled up to the place the oil change employees was pointing because it was something hanging loose from under my car. Marcus asked me to sit in the lobby so they could check it out. He had me sit there for hours with my child toddler and all. Didn't even offer me a ride home and I live across the street. I left a more detailed review of the situation in my previous review. After the review Bill reached out to me and said my review is killing his business and that he would replace my motor in my car on him. If I took it down. I called him back and asked him to write me a contract I recorded him on my other phone of him saying just give him some time. That was in December. I have not heard anything from him or anyone else at Basha. I lost my job and I've been in a rental since December 4, 2025 wasting thousands of dollars because my main car was also down. I've almost lost my home and I had to give my car back due to me not being able to afford the payments for a car that was not working. And pay for a rental to be able to provide for my family. I'm in a serious amount of debt and at risk of being homeless due to their negligence in handling my car repairs correctly the first time around. They robbed a loyal customer and has caused me to experience several financial hardships. I will be seeking legal action for reimbursement of rental car fees, pain and suffering, and lost wages. I gave this man 6 months and 11 days to fix my vehicle. I went back today and said what's going on with my car? It's still sitting in the same spot from six months ago. He told me I have to buy the motor and stuff now. This is after having valve gaskets and stuff replaced by his employee by the name of Marcus. I tried extending grace to Bil because he was experiencing his own problems with his mother being sick in another country and I thought I could trust him. In my past experiences he's never lied to me. But this has just been one lie after another. I posted the Google review he reached out to me we talked he said he'd send me the videos. FYI iPhones record the date and time the original pic/video was taken. He told me December 4, 2025 he had to get it from across the street. After waiting a few hours and not recieving a call back at 12:28pm and noticed my car was full of snow and looked like it had been sitting there for weeks. I recorded a video and everything. I get the video from Bil and it has a date stamped to it of November 28, 2025 at 4:43pm. When I tell Bil that he tells me on the recording they pushed it. That would be impossible the car windows had snow on them still. I've been holding on to these court papers but I'll be filing them in court tomorrow. I'm a single mother of two my kids didn't have a Christmas, we're on the verge of being homeless. While his business continues to thrive. Take it from me don't take your car there! You will be ripped off and lied to! This place is supposed to be better business bureau accredited. But don't waste your time they won't respond. Save yourself the headache and financial burden! O'Geen K auto on John R in Detroit is the best! Professional friendly service, no long waits for days, weeks, or months.

My vehicle was towed here for repair and they got it running however many other components now…read moredoesn't work STAY AWAY FROM THIS PLACE ‼‼

Great service, staff and quality of the tire they stayed overtime to finish my set because i came…read morelate. Thank you dantee

Dan was very informative and helpful!! They repaired my car quickly and I was completely…read moresatisfied!! I give them a 5 star rating

Quality job of diagnosing and repairing what needed repair. Gave me an option of other things that…read moreweren't necessary but will be needed soon. Worked within my budget and got me on the road quickly. Great people and service. Marc D. Fraser

Totally INEPT, ruined my car, kept it very long then would return it unrepaired, several times till…read moreit was hacked up outside for the catalytic converter, they plopped one in, leaking exhaust, told me it was finished, DIDN'T tell me about the converter, and hadn't fixed their original mistakes

My beloved Jeep was bleeding oil. After some research found the problem, oil filter cooler…read moreassembly, and decided I had neither the time or desire to fix it myself. Never a fan of taking my Jeep to a mechanic was nervous about finding one when a friend referred me here. This place is amazing. Fixed it fast and fixed it right for a price lower than I expected. Would not hesitate to take it back here or refer family and friends.

Great place! Do not try to upsell you everything as other places do. Honest and efficient.read more

I drove in this morning for an oil change. The employees were friendly, informative, and helpful…read more They explained the different types of oil to me and I did not feel taken advantage of as I have in the past at other service locations! The price was fair (and significantly lower than I was quoted at a nearby competitor) and the service was speedy! I highly recommend getting your oil changes here!!