It's been a couple of years ago that I ordered shades from Matt. From the first conversation,…read morethrough making a choice of materials, to installation, the experience was exceptional. The attention to detail and sincere concern about being certain I was satisfied, is unforgettable which is why I am writing this review with such clarity of memory a couple of years after the fact.

We are incredibly impressed with Matt's Shutters & More! The entire process was seamless. Ali…read morevisited our home with samples and walked us through various ideas for each window, while ultimately ensuring the final decisions were ours. The installation team was equally impressive. They took precise measurements, even coming up with a creative solution for our office that maintained the chair rail look while allowing the new shutters to fit perfectly. While custom orders take about six weeks, the wait was well worth it. The team removed our old blinds and performed a flawless installation, leaving the house spotless. To top it off, Ali went above and beyond by repairing an old, sticking shutter (not installed by them) and replacing missing magnets on other blinds at no extra charge. We highly recommend them to anyone needing plantation shutters. If I could give them six stars, I would!

SW Interiors truly went above and beyond with a shade project in my home. I originally purchased a…read moreset of light-filtering panels a few years ago, but had a contractor recently damage one of them. When it came time to replace, David made it a priority to ensure the new panel matched the look and feel of the existing one. He not only covered the additional cost involved in making that happen, but also added valances to address a mounting gap caused by a change in manufacturer. As a result, my shades were not only restored to their original quality, but the overall design now feels even more chic and elevated than before. The solution David provided speaks volumes about the integrity of his company. I will absolutely be using SW Interiors for future design projects and highly recommend them to anyone in the market. 10/10. Thank you, David!

David has many happy customers but he wasn't the right fit for us. He didn't take time to get a…read morefeel for what we were looking for or give me the time to look through sample books. He seemed to be in a hurry, rushed through the consultation and made me feel pressured into making a selection. David was rapid fire in the way he presented the fabric samples making it a very frustrating experience. He seemed to think I didn't like anything he was showing me, and said so, but really I was just confused, he was was not giving me time to look at a sample before he assumed my feelings on it and quickly pull out another sample. I'm not very demanding, I worked public service for most of my life and want to be kind to others working in customer service, but the customer service I got from David was just very weird, upsetting and stressful.

Best Shutters Direct handled the window treatments in our new home and did an excellent job. You…read morecan definitely feel the difference when you do business with a smaller family owned business. The whole process was easy and Lauren guided us through and helped make suggestions and decisions so that our shades were absolutely what we wanted. We are very pleased and would recommend them without hesitation.

These guys are hands down the best! They have so many products to choose from, shades, blinds,…read morecolors, really something for everything. I love that is a family business too. As a realtor I'm always looking for top notch professionals that do an amazing job but also have customer service skills. I refer best shutters direct to all my clients from multi million to first timers and BSD always wow.

Plantation Shutter installed our plantation shutters in our new home. They did a great job, very…read moreprofessional and answered all my questions. They were quick to come do the measurements, no problems at install. I highly recommend them.

Arrived early, fast and efficient installation and exactly what we wanted. One of the few…read morecontractors we have worked with that we have zero complaints about.

THIS COMPANY DOES NOT WARRANTY THEIR PRODUCT! I have used Classic Home Dallas for my entire house…read moreand never had a problem until I have needed to get a repair for something under warranty. I have both shutters and electronic blinds - all from Classic Homes Dallas. One of my electronic blinds stopped working back in August. I was still within my warranty period so reached out to the company to get my shade repaired. I have been mostly speaking with Jennifer. Over the past 3 months, I have heard every excuse to why my repair is taking so long, ie: we changed our systems, cannot find your original order, the company we used for these shades went out of business, the staff in our office quit (yet again - I think like twice now), we cannot find a motor, we are looking for a separate remote, and the latest, we found a motor and cannot seem to locate the hardware! Every excuse made it seem like it was MY FAULT! And when I asked to speak with the owner, Rick, well, he seems to be on vacation quite often. It took less time to get these ordered and installed the first time than to get 1 simple motor replaced. At this point (after 3 months), a new motor should have been ordered and installed - that would have been the right thing to do since it is under warranty. Not offer to give me a pieced together model that may not hold up! Needless to say, my patience has worn out and on top of it, I have a shade that has been hanging down for 3 months - unable to roll up or roll down!! Not great when it is the back of your house in the hot summer when the sun is going down! Every week that I have spoken with Jennifer, there is a new excuse! And at the end of it all, I still have a broken shade that is under warranty. I am just starting the review/complaint process here and will be making a more formal complaint against this company since I am losing all hope that anything will be done. Just thought I would share my experience for those that are shopping for shades! Product looks great, but you better hope something does not go wrong! Still hopeful that Classic Homes Dallas will do the right thing, but since I am at the 3-month mark, I might just be fooling myself and not dealing with reality!

Worst experience with this company! Had a backyard blind installed a couple of years ago. The blind…read morecame off the rail. Reached out to the company and was assured it was still under warranty and they'll have someone come out to fix it however, they require a $250 service charge via check which I issued when they arrived. They came and said some parts were needed and they'll come back to fix it. They came back and said it wasn't repairable. Called the office to ask what next and was told the damage was caused by wind therefore, is not covered by warranty. I asked how they knew it was a wind damage as this seems like an assumption and excuse to not fix the damage. The lady I spoke to, can't remember her name. Maybe Jennifer chuckled and said " well I don't know what else could have caused this damage. You're not supposed to have the blinds down because it can't withstand wind more than 25mph". Excuse me??? First of all, we weren't told this. We were told this was a weather resistant blind and how on earth am I supposed to have blinds and expected to keep it up at all times? What is the purpose of the blinds then??? I told her we only keep it down at night and she said, "well, that's when you get the most wind". When else am I supposed to keep the blinds down? During the day when we're sitting in the patio? Or keep it up when it's raining and storming??? These are the times we need the blinds to protect our outdoor furniture and electronics! She did not seem to care at all and said all she could do was give me a quote for a brand new install! Haven't heard back from them since then and they never refunded my $250 either! Very terrible and deceptive company. I'll stay FAR AWAY!!!!

Jason and his team are incredibly kind and communicative. They got the job done and did it…read morebeautifully! So excited to work with them on future projects.

I'm new to the area and had purchased a new-ish home with some oddly shaped windows. Jason met me…read moreat my home and went through lots of options. Once I decided and paid my deposit, it took several weeks for them to arrive. But man, were they worth the wait. Really happy I invested in the blinds. And Jason was very personable

I am so happy I chose Sewell shutters. My shutters are beautiful. Sewell was my third estimate. I…read morewasn't even going to meet with them because I was happy with the second guy...but I thought, I already have the appointment, so what the heck. Well, I was blown away by the professionalism and knowledge displayed by the Sewell representatives. I especially liked the demonstration of how the wood shutters are put together and how Sewell differs from the cheaper-made shutters on the market. Sewell beat my second guy estimate by $700, so I placed a deposit. The next week, the measurement guy came out, and I was even more pleased. He helped me choose the perfect arrangement for my windows and helped me see that some of my window plans may not be feasible for certain types of windows. For example, I wanted double hung shutters on 3 of my windows, and these have drawbacks. The man took a sample of my home's paint to match so that the shutters matched my trim exactly. The hanging went smoothly and was right on time. It took a little over one month from the time of the first visit. The shutters are absolutely beautiful.

We used Sewell Shutters a few years ago for shutters in the front of our house. Our experience was…read moreso great that we recently used them again for shutters in our master bedroom. Excellent customer service and high quality shutters!!! Overall a great company to work with!