Well, first impressions were justified: this is the place to go if you need new upholstery with…read moreperfect selections on fabric, executed quickly, and for a good price. Now if you don't care how your new upholstery looks or whether it costs an arm and a leg, I can't help. And neither can Anna at B & K. (Well, you could go to her anyway and still have a treat because her service is great, and you will enjoy her!) I may get around to offering an upload when I get around to taking a picture. Give me time. No need for a rush; it's only been 6 years!)

Anna and her team are the best, great selection, if you can't find what you are looking for, she…read morewill find it for you. Great prices and great delivery. Trust Anna!

Wow! This is the new CUTTING CORNERS for $10/yd upholstery fabric! It's clean and well organized…read moreand clear pricing. Closes at 4:45pm...arrive by 4pm seriously

Took my vintage wingback chair in to be reupholstered. Had some issues when picked it up but they…read moreworked with me to get the problem resolved. The chair is exactly what I wanted and looks beautiful. I would recommend Best Fabrics. They are willing to work with you and it was a pleasure doing business with them. .

Our ten year old sectional needed an update. I got a quote from jc's and they told me how much…read morefabric to order. I priced out new couches and the wait was 6 months and twice the price. Their service is great. They communicate via text and email. They had a wait time but they gave us the option of picking up the sectional when they were ready. So we were without the couch for less than a month instead of months while we were next in line. They made my sectional look brand new and contacted me about ways to make it look better. They did an outstanding job. They have delivery service as well. I love the idea of reusing instead of putting this into a landfill. I highly recommend this company. They have done a chair of mine in the past too.

5/5 I would recommend and I would use again if I need to. Everything was great: from the online…read morequote, the front service lady (Bernice, I think is her name), the people that came to disassemble my head and foot board, the quick turnaround. I could not have asked for a better experience. Everyone was friendly and very professional. The workmanship is superb. I really like the way they re-upholstered my headboard and footboard. The ease in picking out fabric. The updates received from the front office in regard to my fabric getting in, the pick up and drop off time.

Found them to be very expensive on Labor charges for drapes..they contract out the work/labor for…read moredrapes adding their markup which makes the Labor price $115 width. Think they include lining but still that's almost double what the average person s budget would allow. So if money or budget is no problem then that's your place. Pretty good choice of fabrics but still not as good as Cutting Corners on Midway for quality & service.

Excellent customer service, high quality fabrics! Can't wait to receive my new upholstered chair…read moreand pillows! I'll update with pics once received.

Totally loved the place. Needed tassles for tying back curtains. Not exactly an every day request…read more Luckily I have friends who know this stuff. So off we went to Rutherfords. They let us check out a few - interesting what you can do with mismatched tassles, but I digress. While there I saw some reading glasses with built in LEDs so that the light shines onto whatever you are looking at. Added a whole new meaning to high beams.... Anyhow, we found the tassles we wanted, returned the samples and have ordered them. Very nice people in the store and an array of beautiful things.

I had such a negative experience with the customer service from Rutherford's! It was disheartening…read morethat I had to sleep on it before writing my review. I have been shopping at Rutherford's for almost 25 years. I myself have owned my own business & consider myself a very understanding, positive person in almost every situation life brings upon us. That being said...I also believe the heart of our lives is our Home. More so today than ever before. Home is our safe place to be & recharge. I also entertain at home & many of my friends say I have the gift of hospitality. I am not the least bit pretentious. That saying treat the janitor the same as the CEO is exactly how I've been raised. Thank you, please & a friendly tone go a long way. Excellent Customer Service is so important in business. The human connection can truly save any situation, turn a negative into a positive. We all have that favorite server at our favorite restaurant that we feel are like much loved family. When we make a human connection with others, when they get us we should continue to share with them. In all my business encounters when I find a person who is passionate about their job & executes it with knowledge, friendliness & communication...that's customer service. I want to encourage that relationship by asking for their service, be it my restaurant server, the person I purchase a car, furniture or the person I choose for home decor. This past year I had a lampshade blinged up by Pamela, couldn't have been happier. She had perfect insight & suggestions on how to make my lamp enhance my home. She took into account my colors & my taste. Even though it was a small lamp & a tiny sale, Pamela treated my purchase with the same respect as if it was a million dollar sale. Returning to Rutherford's on Monday to have 3 lampshades blinged I was going to set up an appointment with Pamela. Against my better judgement I let an acquaintance talk me out of it. Should have gone with my gut instinct. Upon entering the store I pretty much had an idea what I wanted, but always love the designers insight cause they are the professionals. I made the choices for 2 out of 3 of my lamps completely by myself. The 3rd shade was more difficult to find a match. Finally I settled on a it will do choice, do I like it, yes...not in love with it. After an hour my brain was cooked. Pamela would have had it completed more timely, she & I were connected on the same color wheel. Ok, so I'm paying for my lampshade jewerly & this employee tells me Wednesday morning pickup. She will call me when my shades are ready. That's a longer turn around than I've ever had but I'm good. Happy to know Rutherford's is busy during this Pandemic. Wednesday morning works, my dinner guests were coming Wednesday night to taste test some new recipes for my future cookbook. Wednesday rolls around & it's 1:00, no phone call, so I call just to touch base. This employee is with another customer, no worries, I ask the person who answered the phone about my shades. She says they have no shades that she is aware of being done, ready for pickup. I leave a message for the employee who helped me, to call when she's available, no panic necessary. 2 1/2 hours later I have had no return phone call, so at 3:30 I call. She tells me she hasn't started my shades yet. No apologizes, no concern. Flat tone, she will have them done by 2:00 on Thursday. I never had tone, I was truly speechless. Ok, I feel like I've been kicked in the stomach, ouch! I'm so very disappointed. My naked lamps for my company to see the minute they enter my home. If I had known it was going to take over 3 days I would have done them myself. BTW, we all tasted some yummy food & we had some interesting dinner conversation. Thursday I never received a phone call either. Do you see the zero Customer Service??! Well, my Thursday was crazy, my Hubby & I raced to Rutherford's knowing they close at 5:30. There's also tons of construction on Lovers. We get there with 3 minutes to spare but the door is already locked. Employees are still inside so I'm about to ring them on my phone when dear Pamela sees us & comes to the door. She recognizes me, she's says your shades look beautiful, you made some excellent choices. We enter the store to pickup my shades & I want to give them a look over. The employee who waited on me...no acknowledgement of me at all! No hope you like your shades, no apologize, not even a hello!!!! NO CUSTOMER SERVICE!!!!!!! The whole time Pamela is waiting on me. It's difficult for me to be critical, but I share with Pamela I'm disappointed that the ribbon on my entry shade is done incorrectly. On the top ribbon it was supposed to be half the size & it's crooked. Pamela offers to fix it but I'm concerned the fabric glue will show. I'll just live with it. Thank You Pamela, you were wonderful, can't say the same for the other woman who gave me zero Customer Service!

I had 5 chairs and 3 ottomans reupholstered. They look wonderful. One was a very large leather…read more chair and one was VERY old but has a lot of sentimental value for me. It was in my childhood home in the 60s and 70s and was a complete mess. It's now completely back to its former glory!

Excellent service and great job on upholstery.Ms Holloway was very helpful and professional.read more

So I'm taking care of a friend's house and 2 dogs. The day after they left was the opening…read moreceremonies of the Olympics. During the walk through of athletes I fell asleep for a couple of hours. I wake up with the pictures I posted. So of course I didn't want my friend to know cause I don't want to ruin there vacation. Now I'm freaking out cause this is a really big and nice couch. I check the internet for a place to save my butt! Berkeley Decor's staff was extremely helpful and understanding of my situation that I presented. I'm completely ignorant when it comes to this kind of fabrication. The staff took the time to explain to me the step by step process they were going to do take with the cusion. When I got the cushion back, a day early than expected, it looked as if nothing ever happened. I was shocked at how great of a job they did! I'm very pleased with there customer service, understanding what I was dealing with and worked with me on the price, according to more experienced people with this issue. They got the cushion back to me a day early from due date, which helped out a ton! The experience was nothing but positive and made me feel right at home!!! P.S. I'll update with a picture of the fixed cushion next time at friend's. You'll be amazed!!!

Have used Berkeley Decor several times during the past 10 years for various upholstery &…read morere-upholstery, curtains design, fabrication & cleaning, etc... projects and they have ALWAYS done EXCELLENT work ! HIGHLY recommend Berkeley Decor !!

Great communication. Great pricing. Great turnaround. I would definitely recommend!read more

Extremely friendly service and incomparable quality. They are now firmly at the top of my referral…read morelist.