We had an outstanding experience with California Flooring and Design from start to finish. From the…read moremoment we walked into the showroom, we were treated with genuine care and attention. As first-time flooring customers, we had countless questions, and Tom F. was exceptionally patient and kind--never rushing us, even after multiple visits to exchange samples and rethink our options.
Our home is older and presented several challenges, but the installer's skill and craftsmanship made the finished floors and baseboards look absolutely seamless. I had a very specific vision and can be quite particular, but they delivered exactly what I asked for. Whenever a small issue came up, one quick phone call took care of it--the owner visited our home more than once to make sure everything was perfect.
We'll admit we were nervous about making such a big investment. Good flooring isn't cheap, and we wanted to be sure we'd love the end result. In the end, we stayed within budget (we chose a beautiful medium honey colored laminate), but more importantly, we got the look we had dreamed of. Throughout the entire process, we were treated like family--something rare in today's world--and that personal care made all the difference.
The final result is stunning. Our home has been completely transformed, and we couldn't be happier. We're deeply grateful to the entire California Flooring and Design team and recommend them without hesitation.