Best hot tub buying experience I've ever had!…read more I've had hot tubs for almost 20yrs in every home I've owned. Seattle Hot Tub Company is awesome, no pressure and really listens to what you are looking for in a hot tub. We had a challenging install and they made it so easy. Thank you -- after the BS I dealt with Aqua Quip in my last home this was a complete 180. Trust the team at Seattle Hot Tub Company (and yes they actually just work as one cohesive team everyone dealing with you as if you're their customer)

I'm writing this review after a couple years of owning our hot tub. If you're looking for a great…read morehot tub company definitely check them out !! We got a marquee hot tub from Seattle hot tub Company and it has been wonderful and working great !!! When the team installed it, they took great care ! They made sure that my property my yard and deck area was not disrupted. They had great ideas on placement and I am so happy with the results !! Brandon still does the maintenance on the hot tub monthly and it has been running clean and smooth. We our so happy with the tub and it is a great investment to the property and a nice addition to our home !! It also is so relaxing and healing !! I highly recommend Seattle hot tub company they go above and beyond for their customers !! Thank you, Seattle hot tub company and thank you Seattle hot tub team !!!

I had a total outage on my spa. They came out in just a couple days, found problem. Ordered part,…read morehad it replaced in less than a week. Much faster service than the big chain.

My hot tub needed some care and attention after I had winterized one year, then temporarily moved…read moreout of the area for a couple years so the hot tub had not been used in over three years. The company which had installed the hot tub was not interested in servicing. I was on the fence regarding repair or replace. I called a few places for service and the schedule was multiple weeks out which was actually fine since the hot tub was not in use. The reason Eastside Hot Tub won my business, and respect as well, Ryan is extremely knowledgeable and helpful and was ready to work with me to help me make a decision on repair or replace. My older hot tub is working great. I relax and think what a super job Eastside Hot Tub did for me. Thumbs up. I highly recommend the team.

Danny came out today from Spa Warehouse because I was losing water but could not see any. I wasn't…read moreconcerned because this business is amazing overall. Danny identified the problem ( My drain valve was not closed completely). He was professional kind and showed me everything he did. Thanks Danny! Another happy client

Danny came out to resolve issues with our new Caldera Utopia Geneva spa. He resolved them quickly,…read moreanswered all of my questions, and emailed me a video that answered another question.

demon, the owner, was super friendly, helpful, and knowledgeable. We had some specific needs for…read moreinstallation, and he worked with us every step of the way until we were completely satisfied, even to the point of coming out to help the installation himself and make sure it went without a hitch. Given the quality of service, I would have expected to be charged a little more, but the spa prices were similar or better than other dealers even just up the street! I would not hesitate to recommend this dealer to anyone interested in buying a hot tub. Ours has been great, and I really could not have asked for more. We did a lot of research on the internet and in person, visiting dealers all around tacoma, and in the end Elite Spas Northwest was the best option by far.

From the owner: We provide the highest quality, full service custom built-in hot tub, swim spa and canine…read morehydotherapy sales in the Northwest. We serve our customers with honesty and integrity, supplying them with personalized, professional products and services to meet their needs. Our technicians are licensed and bonded electricians with over 25 years experience. We have a full service department to repair hot tubs, swimming pools and swim spas; we cover all areas of repair, both plumbing and mechanical. We service all areas of King and Snohomish counties.

I've owned Hot Tubs for 30 years. Aaron the Manager is SPOT ON regarding anything with a hot tub,…read moreand willing to dive in on any small repairs even if not his brands. He even told me best places to get spa plumbing parts that are custom to my hot tub (no - not Home Depot or McClendons, but some were there). He will also test your water for FREE, then advise on how best to bring up to speed or maintain. Lastly - he has AMAZON EQUIVALENT PRICES on most of his chemicals, so a lot easier to get his advice, buy there and go home satisfied. I give him 5 stars - **Ask for Aaron!**

Pool service and maintenance department we give one star. After several attempts to call and talk…read moreto the office about the person cleaning our pool, never got help. We asked for gates not to be left open for our dogs with our two gate system, couldn't get a call back. Cleaning person wouldn't even open the lid all the way. I had asked if my cover was broken...why aren't you opening the cover all the way to clean. No answer. No return phone calls, no return emails. Poor service and bad attitude! For the money you pay you'd think you could have some communication with the company that comes to your house each week.

They cleaned and serviced my pool regularly and did a great job. Everything was explained simply,…read moreand I never had to remind them. Reliable service.

Consistency of pool cleaning staff is poor. New staff not trained properly. Treated my salt water…read morepool with chlorine chemicals to the point that it was irritating to the skin. This is just the latest example. I should have canceled them long ago....they also raised their prices 63%!!!! I recommend them to NO ONE!

I'm really disappointed with how Olympic Hot Tub handled what should have been a straightforward…read morewarranty issue. I own an Olympic Flair hot tub, and recently about half of the lighting system stopped working. I scheduled a service visit expecting a typical warranty repair. The technician came out, did an initial inspection, and noted some trace evidence of mouse activity inside the cabinet. At that point, he stopped work and the issue was effectively denied as a warranty claim. Here's the problem with that. This isn't about "mice being present." This is about the fact that mice were able to get inside the sealed cabinet of the hot tub in the first place. A product like this, with internal electrical components, should be designed and installed in a way that reasonably prevents that kind of access. The spa has not been modified, moved, or subjected to anything outside of normal residential use. Instead of addressing that root issue, Olympic chose to treat it as customer-caused damage and declined to proceed with repair. That doesn't sit right with me. I've since escalated this because the real concern here is product integrity. If rodents can get into the internal components, that's a design or installation issue, not just "bad luck." To be fair, the technician was professional and easy to work with. The frustration is with how the situation was handled after that point. If you're considering buying from Olympic, I'd recommend asking very specific questions about how their tubs are sealed and how they handle situations like this under warranty. That part of the experience has been disappointing. I'm still hopeful they'll step up and make this right, but as it stands, this hasn't been a great experience.

We own a rental business, and when our spa stopped working, it directly impacted our business, we…read morehad to issue guest refunds every day it was down, so timely service was critical which we discussed with Olympic upfront. Olympic sent out a technician who correctly diagnosed the issue. Following this I called Olympic approximately 4-5 times requesting a quote and trying to schedule repairs. Each time, I was told an estimate would be sent within 24 hours which would never come. Unfortunately, it took two weeks just to receive a quote from the company despite multiple attempts on our end. Due to the ongoing delays and the financial impact, we ended up hiring another company that allowed us to order the needed part immediately and came out within two days to complete the repair. Overall, the customer service was quite lacking, and communication and follow up was extremely poor. Based on our experience, we would not use Olympic again

Bought a brand new Nordic Jubilee and followed all instructions in the manual and the hot tub…read moredoesn't work (doesn't heat). Called the store and was told it would be two weeks to get someone to take a look. We insisted that someone take a look at it sooner and a nice woman from the store came that same day and confirmed something was indeed wrong with the tub. The earliest appointment for a technician was two weeks later and the technician came, took a look at it quickly and decided it needs a new panel and it would be another 1-2 weeks. Everyone at the store seems very casual about the fact that they sold us a 12k tub that doesn't work and there is no urgency to get it fixed. We called last Friday to talk to a manager about returning it because it seems they sold us a lemon and they have not returned my call. My husband called today to also inquire and did not receive a return call. Everyone is very nice but there is no follow through and it seems like their only concern is getting you to buy a tub and don't seem that worried about the fact that they are selling products that don't work. I hope to update this review with better news but am not holding my breath.

I been shopping here for the last two years with the up keep of my above level pool. They pretty…read moremuch have everything to keep your pool well maintained and safe. I have Work with Erica and I definitely would reach out to her if you have any questions or concerns about how to keep your pool looking amazing clear and fresh! Definitely a shout out to all of the workers in dealing with Me and my kids while shopping and asking so many questions.

I go here about once every two years which is too much and a reminder of why I don't go…read more I walk in. The same woman is always working. She looks at me from the desk she is always standing by. She seems to quickly decide I cannot afford to shop there and proceeds to ignore me. So I spend about two minutes looking at the couple of things I saw from the window and then leave because regardless of how much I love those things there's no way I'm going to give that shop any of my business if that is how they treat people So my recommendation would be not to shop there And not support people that treat others like they are beneath them

What a treat it was when I found myself in the showroom of a boutique that mixes vintage pieces…read morewith contemporary and modern pieces with the ease of and grace of a time I thought had been long since lost. This may have been my first visit, but will definitely not be my last. This boutique "The Ivy" is the kind of place that makes you feel better.