Second time repeat customer. Steve @ Deck Masters is: QUALITY+BUDGET= Deck Masters. Give them the opportunity to earn your business. read more

Deck Masters - Repeat customer: QUALITY+BUDGET=Steve @ Deck Masters: Give them a chance to earn your business, you will be pleasantly surprised; - Decks & Railing Near Me - Portland, Oregon

Can't say enough about how pleased we are with Deck Masters. Nick came out to discuss our needs, took careful measurements and sent us a detailed estimate within a day. We wanted Trex decking and live the finished deck. Kyle and Eric were outstanding. They were careful around our landscaping, built a deck that will last for years with well installed sub deck and footings and cleaned up the work site every day before they left. Not only are we thrilled, even our neighbors think the final deck is a work of art. read more

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Very disappointed in the lack of response from this company. Someone came to give an estimate on a patio project for my home 2 weeks ago, and no follow-up has occurred. I've even called the front desk several times to ask for the estimate and no success. Very unprofessional. Update: the estimator replied (conveniently after I posted this!) and said they sent an email but it must have gone to the wrong address and that they have to pass on my project because they're too busy with larger projects. A reply or call would have been nice and professional! Kind of a waste of my time.. read more

Very pleased with our new balcony and staircase from Deck Masters! Our original staircase and deck was only intended for entry to the second floor ADU and was falling apart. They worked with us to design a new balcony and staircase that would maximize the space (and the sunlight!) and the end result is absolutely beautiful. The project took a little longer than expected due to several unfortunate staffing illnesses/injuries, but I was very impressed with how the project manager rolled up his sleeves, stepped in and ensured the job got done, and done right, as quickly as possible. They could have easily delayed our project, but they made it happen and we were grateful. Our new Trex deck is solid and is exactly what we had hoped for! We feel like we have a brand new (outdoor) room in our house. Would definitely recommend working with Deck Masters! read more

We had a great experience with Deck Masters creating a covered deck off the back of our Portland home. They were responsive from start to finish, listened to our ideas and created exactly the space they were looking for. They had a last minute opening which allowed us to start our project just days after signing the proposal which was awesome, and every day the team was timely and worked hard to complete the project as quickly as they could. No budget surprises and the end cost felt very reasonable for the awesome product we got at the end! Scope included Trex deck, acrylic roof, privacy wall, and cedar L shaped bar. Would highly recommend and will use them again for future projects! read more

Deck Masters - Full deck project by Deck Masters, LLC - Decks & Railing Near Me - Portland, Oregon

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Deck Masters is the best, I highly recommend them to install your deck. From the estimate which was accurate and clear about terms to the installers, Kyle and Eric, to the finished deck we could not be more pleased. The deck is installed in a way it will last many, many years and the installers were careful about our landscaping and cleaned up everyday when they finished for the day. We are so glad we selected this company to replace our deck! read more

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I am so unhappy with this business and so glad I did not do business with them. June 30th I called and asked for an estimate on resurfacing my deck. I set the appointment for today July 8th at 11:30 (it was the earliest I could get one) While becoming unsettled that they hadn't arrived at 12:15 I checked and saw a text message on my phone from 9:20 AM telling me to cancel my 1:30 appointment because they wouldn't strip and resurface a deck painted with Behr (something I am unhappy with and trying to fix) My anger is that 1. They knew this 9 days ago did not tell me until 2 hrs before my appointment 2. They didn't call they texted 3. They even got the time wrong telling me to cancel a 1:30 appointment that was actually set up for 11:30. I guess I should be happy I dodged a bullet. If this is the custom service they have for an estimate, who knows how it would be on a $5000+ job read more

I guess the best I can say is that the job is done and the railing is secure. However for the price I paid I expected MUCH better craftsmanship and customer service. Although, initially he did come back twice to correct his poor workmanship ie: the plastic covering the spindles on the steps was not angled so they weren't secured (on multiple rungs). His answer was "I guess I wasn't paying enough attention", which at that point sent up a red flag. He NEVER came back to replace the part of the railing where the mitre cut was so off that I could have done better and the first thing I see when I walk out on my deck . See pictures below! I also want to add, that the ONLY time the owner of the company (who was my contact person) answered his phone was when he wanted my final payment. Otherwise, I had to leave a message and and wait a minimum of 3 days for return call. When the owner came out to see the work and showed him the big chip in my newly stained steps his answer was "things happen ". Never offering to fix it. The job was started on September 6th, "completed" only a few days later. Have been waiting since the beginning of October for the rest of the issues to be resolved and now it's the beginning of November. I fOnce again....for the amount of money I paid I expected much better craftsmanship ship and customer service. read more

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We are thrilled with our new Trex deck, the Island Mist decking material and the black /cable railing look beautiful. The Deck Masters crew were efficient and hard working. The site was cleaned up every day. Matt and Chris were great to work with and answered all are questions. Highly recommend this company. read more

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Beyond happy with the end result! They gave us the most reasonable quote of all the businesses we spoke to and they completed the job well before the projected date. Everything turned out perfect! Will definitely be reaching out to them again for any future projects. read more

Deck Masters - Deck cover and privacy wall - Decks & Railing Near Me - Portland, Oregon

DeckMasters is a very professional company. They do great work! My deck looks amazing! It is a second living room for hot weather! It was completed on time and on budget! read more

I would like to say that my experience with this company did not go well. Their first impression with me was not a good one. I can tell the employees were not happy and the management while pushing forward blindly was out of touch with reality. Choose a more respected but most importantly honest company like we did and you will be happy with your decision. read more

I am so very, very pleased with every aspect of the work they did on our deck! Quality craftsmanship down to every last detail. They were on time, very respectful & responsive. Every day Jon and his partner swept up debris & saw dust going the extra mile to leave my yard looking great. I highly recommend them for any deck project you may have!! read more

We recently hired Chris and his team at Deck Masters to build a 400 sf deck and a new picket fence with an arbor. We chose cedar for the fence, arbor and deck railings and Timbertech composite for the decking material. The finished product looks great and the quality of the workmanship exceeded our high expectations. We originally received three bids for this work. One, from the largest deck company in the area, was about $2K higher than the Deck Masters bid. The second bid was the same price as Deck Masters, but the guy they sent out was here for 5 minutes and didn't write anything down. Chris was very thorough and he stayed long enough to answer my questions. He was also patient enough to answer a lot of follow-up questions by email. The construction process lasted about 6 days and the crew kept the site tidy and cleaned up the yard when they were done. The deck is extremely solid and looks like it will last decades. Deck Masters took care of all the permits/city inspections. I wouldn't hesitate to recommend them to family and friends. read more

Deck Masters - picket fence and arbor leading to the new deck - Decks & Railing Near Me - Portland, Oregon

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Our entire family couldn't be happier with the work done by Chris, Matt, Kyle, and Richard. From near-daily text updates to change orders to design recommendations, these guys were totally professional and responsive. I've worked with a lot of contractors, but never any dialed in as these guys. Would highly recommend. Oh, and just as important as my family liking the work, my neighbors love it as well! read more

Deck Masters - Decks & Railing Near Me - Portland, Oregon

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From start to finish we could not be more happy with Deck Masters. We got bids from three different companies, the first two came out, took some quick measurements and then said they would get us a quote. Chris took time to explain different fencing options and how the new fence could affect our retaining wall that will need to be replaced at some point. He gave gate options too. When the two man crew came out they worked hard and professionally. We had a number of neighbors comment on the quality of their work and their work ethic. We would definitely highly recommend them for any decking or fence projects. The quality of their work is in matched. I am so grateful we were lucky enough to pick them as one of the companies to give us a quote. We scheduled early in the season and they were able to come out pretty quickly but I suspect they book up quickly. read more

We had been planning a deck on our garage for years. After several lackluster and expensive bids we called Deck Masters. The salesperson and owner (Chris) was professional, responsive and gave us great confidence in his company's work. The project manager (Matt) was flexible with changes and easy to work with on revisions. Our builder (Kyle) and his assistant were punctual, hard working through hot weather and kept their workspace clean everyday. We would recommend them to anybody and we will use them again for future projects! read more

Deck Masters - Before... - Decks & Railing Near Me - Portland, Oregon

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We were in need of a new railing for our front patio and the Deck Masters team did a great job with it - they were on time, target and actually came in below budget. The work looks great and we were happy with the whole process. read more

Mick at Deck Masters was friendly, professional, and did a great job on our fence. He was very flexible as the plan changed about whether or not to demo our neighbor's existing fence, and he left the work area clean and safe at the end of each day. We had a miscommunication about the height of the gate, and when I mentioned to him that it wasn't as I had expected, he wasn't rude or defensive--he offered to redo the gate for the cost of materials only, and was totally understanding and courteous about the whole thing. The fence is beautiful and solid. We hope to build a deck one day and I will definitely call Deck Masters again. read more

Chris and his crew were fantastic! We just moved into our first house and needed fences for our dog. He was fast and the quality was great. Both the start of the project and the work went faster than I had guessed and even when I threw in the back fence. Although we needed both and got quotes for both we were originally just going to do one first. The back looks great now. I love the style and it has improved our view (no more raggedy neighbor fences). My husband and I have some other projects in mind once we get settled and I look forward to working with Chris again. read more

Deckmasters did an excellent job installing our new deck. They were very professional with excellent craftsmanship, work ethics and customer service. I highly recommend them. read more

We recently hired Deckmasters to do a new deck for us over the top of an old cement slab that had seen better days. Chris (owner) came over and was professional and took the time to get to know what we were looking for and incorporated that into the design and the price. His estimate was not the lowest and not the highest. But after dealing with some real bozos, it was clear to hire Deckmasters to do the deck. The crew was on time everyday and the job was done a week ahead of the original start date. The crew was friendly and professional from start to clean up. When it was all finished, it had exceeded our expectations. I highly recommend Deckmasters. They definitely believe in customer service and satisfaction. read more

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I booked a consult with deck masters. Chris arrived 15 minutes late for the appointment which didn't leave much time. He showed me some samples and a catalogue and said he would email me a quote. Almost two weeks later I had to call him and ask where my quote was. He responded that he didn't think "their products aligned with what I wanted". Thanks for wasting my time Chris! read more

From start to finish of our patio cover project, the Deck Masters team members were professional, friendly, communicative, and talented. We absolutely recommend this company, and will contact them on any future projects. Well done, Deck Masters! read more

I had two really good experiences with Deck Masters this summer. First, they replaced a wobbly, poorly designed deck with one that is not only extremely functional but also really nice looking. Chris (the owner) and Matt (the project manager) worked closely with me to make sure the design worked with the yard and the house. The workers were incredibly hard working and very detail oriented. The finished result is better than I would have imagined. My only regret was that I didn't start the project earlier in the year so I could have enjoyed it more during the good weather. (There's always next year.) The second project was a replacement of a very rickety fence between my yard and one of my neighbor's yards. Again, the Deck Masters folks worked closely with me to make sure that the materials and the design matched a couple of existing sections of fence that a different neighbor had put up between his property and mine. The new fence and the existing section are virtually indistinguishable from each other. These two improvements have turned my back yard into an entirely new place. read more

They came out and spent at least an hour looking at fixing some of our existing deck issues and to figure out what it would take to build another raised deck. Waited 3 weeks for a quote and was wondering why we hadn't heard anything. Called them and the person said "I talked to my boss and he said its not a job we are capable of taking on". It would have been nice if they had the courtesy to let us know this rather than waiting for no reason. read more

I was super excited to use Deck Master's. We received the quote for a deck in May this year but needed to put that project on hold. I recently called Deck Master's for a quote on fence repair. I let Deck Master's know that it did not need to be fixed right away. The fence repair could wait until October/November. However, I never received a call back or email. After 2 weeks I called again. The receptionist was somewhat nice; she had all my information from my previous call and told me they were too busy to even call me about the fence repair. I let her know that I understand the project is not big money but it could wait until they were slower. That was a week ago and still has not heard from anyone. Unfortunately, my deck purchase next year ($8,800 quoted by them) will be purchased through another deck builder. read more

Deck Masters was wonderful! We had some rotted beams on our large deck. We were told by two other contractors to tear down the deck and start over. Chris (owner) came up with a method of replacing the large beams, without destroying all the good wood that was already working well. His crew was very hard-working and comfortable to be around. They worked very efficiently and did a marvelous job! I hope that we are able to use them in the future for anything else we need done on our multi-level decks. read more

Deck Masters just did a fabulous job re-decking our large backyard deck.... I am very happy with the final outcome as well as the construction process. We ended up going with the Trex Contour surface and Trex black aluminum railing... very happy with the resulting look. Their motto "Decks are our passion, customer service is our priority" is exactly what I experienced. When you remodel something, there are always surprises, and that was the case with our deck. Each unexpected situation was handled professionally, quickly, and fairly. I highly recommend Deck Masters. read more

Deck Masters came right away and gave us a bid for redoing our deck using Trex materials for the deck flooring and a new wood railing. They gave us an option to wait until winter to have the work done and receive a discount, which we took them up on. The quality of workmanship is excellent. The deck stairs are so solid that it literally feels like we are walking on a foundation of cement when we use them. The deck railing was a custom design, and they did exactly what we asked, and the quality of the wood is exceptional. The crew had very respectful behaviors, which was really nice, because sometimes that can be a problem with contractors and/or crews. We will hire Deck Masters again if we have any deck or fence needs in the future, and we will definitely recommend them to family and friends. If there was something I HAD to "complain" about, it would be that they ran a bit over on their estimated time of completion. It was supposed to have been done in a week, but went a couple days over. However, that was NOT a problem for us. Can not wait for the sun to come out so we can sit out and enjoy our beautifully redone deck! read more

We contacted them in June about installing a new deck. We got multiple bids and while they were not the least expensive bid, nor the most expensive, the salesperson they sent out was the most knowledgeable and professional of all the bids, so we chose their services. Also, we found out that most of the contracting firms that install decks do not prestain the wood, whereas Deckmaster does. We decided to have them install an Ipe deck with aluminum railing because we didn't want to have to do any maintenance and that seemed the best option. We paid 50% down and were told the additional 50% would be due when the work was completed, which was scheduled for August 1st. FYI, if you plan to pay Deckmasters by credit card, you have to go through Pay Pal, which charges an additional 3%. . August 1st came around and we were told that there was a fire at the place that sands and stains the wood, so our project was put off for a few weeks while they made repairs, but when we complained, they did give us a small credit to make up for the wait. We had some issues come up that had to do with our property that had not been factored into the original bid, but the project manager was awesome to work with and made great suggestions as to how to build something that would work and do what we needed. During the course of construction, we found out that some of our expectations were unrealistic (for instance, they now build decks with a gap in between each board and we hadn't known that, so don't expect the deck boards to sit next to each other without a gap - they won't). Also, if you get Ipe and it is stained, the stain scrapes off easily (although the wood doesn't scratch easily, it looks scratched because the stain will scratch). If we had known that, we would have chosen a natural stain, rather than the mahogany that we chose, but it was our decision. Bottom line, these folks were very professional, they did a good job, and they were very easy to work with, handling our questions and complaints with aplomb, and making accommodations for us whenever possible. Our deck looks great, was built properly (from what we can see), and we would definitely recommend this business and use them in future, if we needed that service. read more

Chris, Matt, and Sean at Deckmasters just finished a beautiful new composite deck, over a week ahead of the original schedule. Between the professionalism, workmanship, and time frame, I'm more than happy to recommend Deckmasters to anyone! Great work! Steve W. read more

We have a beautiful deck with built in grill and modern perimeter fence thanks to superb work from Chris and his Deck Masters crew. Chris was easy to work with, listened to what we were looking for and made great recommendations. The work was done on schedule and the cost as quoted. He even worked with our neighbors to make sure they understood our project and that it would complement their properties and also coordinated with the arborists we engaged to prepare the perimeter for the fence. We were away much of the time the work was underway and Chris's communication and pictures resulted in no surprises. Deckmasters had done similar work on a nearby home and the owner had enthusiastically recommended them. We interviewed three highly-rated deck/fence companies, and I am so glad we chose Deck Masters! read more

Working with Deck Masters was one of the best experience I had working with a contractor in my life. Seriously! I had them coming out to give me a quote last November. The estimator Nick was professional and knowledgeable. But the price was more than what I wanted to spend, even though it was in the mid range of bids I received. I picked the lowest priced contractor who came across very nice and personable. It was a big mistake! By early February, my deck wasn't even started even though it was supposed to be done. I called Deck Master and asked them to help. Not only they honored the original quote, they worked with me on the extra details my project required. Then the deck was started as scheduled and finished on time. More importantly, the workmanship and the quality of materials made me so happy that I paid the extra, because it was well worth it. Thank you, Chris, Nick, Matt, Jim and Christian! Looking at my beautiful and solid deck, I'm grateful for you all! read more

I hired Deck Masters to build a porch railing and fence/pergola for my home. All of my dealings with Chris were great and thorough--not at all my experience with contractors in the past--and the price was incredibly good. Chris predicted the job would take one to two days, but it ended up being only one. His team of 4-5 guys powered through the job, and while I was not home during most of the hours they were on site, my neighbors were, and reported that they were very impressed with how quickly, efficiently, and seamlessly the work was done. The workmanship is precise and excellent, and the guys did a really wonderful job cleaning up at the end of the day--again, not something I have experienced with other contractors. The railing and fence look great, smell great (yay for cedar!), and all of our neighbors have commented on how much better our house looks with the new additions.I would absolutely recommend these guys. read more

Let me throw another 5-star rating on Yelp regarding Deck Masters in Portland. We have connections in the decking business across the US who cautioned us to use only the very best rated Trex installers, which led us to Deck Masters. Trex can be tricky to install properly and the consumer must be careful to choose crews familiar with it. We're so pleased with the beautiful results, quiet & fast installation, spotless cleanup every day, excellent communication and overall professionalism of the entire company. Congrats to them for building a truly fine business that appears to be the best at what they do. (We love our Trex deck and cable railing and the beautiful finishing touch of the "picture frame" around it.) When you spend a little more, you're so thankful! read more

Deck Masters was awesome to work with, they helped us with all aspects of a very complicated deck rebuild project. I would highly recommend them, our new deck looks awesome and is a wonderful addition to our home. read more

We had a deck built at our new home earlier this year. It's absolutely perfect and we get so many compliments on it. It wasn't the most or least expensive bid we got but they came highly recommended. Great communication and everything was done pretty quickly. The two guys that built our deck were so awesome and nice. My toddler son loved watching them. read more

Deck Masters - Decks & Railing Near Me - Portland, Oregon

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Overall it went great!! Chris had good communication and let us know when issues came up. The workmanship was excellent and you can tell they paid attention to detail. It was a pleasure working with Matt (lead) and his crew!! read more

Deck Masters was great. We needed to have our front porch completely rebuilt and our the decking on our back deck replaced. Everything when perfectly, just as you would want. We received a quick and reasonable estimate. Once we agreed to it, we were placed on the schedule, and, even though it was the busy season, the timing went exactly as planned. We asked for some extra painting (not part of the estimate) which they willingly accommodated. All was done and it looks terrific. I would heartily recommend Deck Masters for deck installation and replacement. read more