Preface: I have not tried any of their items, so this review is more based on their inability to keep their shelves stocked.
I've visited this location + their pop-up store (which was located just outside of Holt Renfrew) a handful of times. Maybe all, except for 1 occasion, they've had my shade in their foundation, otherwise they were "Out of Stock".
Today, I popped into buy some birthday gifts for a friend. I wish I would've taken a photo, but HALF of their products were marked with an "Out of Stock" sticker!!! If this happened once in a while, it's understandable, but each and every time??!! I know they have an online following, so why not just increase production/shipping? To me, this screams of poor planning/organisation.
Depending on what you're looking to buy, foundation, most oils were under $8! So prices are very reasonable.
If you know what you want, you may have more luck buying from Sephora online as they're now available there!
Warning: Unless you're going to buy foundation, hand cream, or shampoo/conditioner &/or you have knowledge of chemistry, you'll NEED assistance to explain what certain things are as items are very scientific-based. Don't be shy, just ask a salesgirl what the item is for and they'll be happy to explain! read more