Not all black people steal. Pls stop pretending to be stocking shelves and following us in the…read morestore. I am a disabled veteran and I have no reason to steal. I was there with my 17 month old baby and I was pushing her in a cart and there was a man standing by the door watching me thinking I came to steal. He was Asian of course. It's like all Asian people assume all black people steal which is terrible. I came in looking for a couple items, braiding hair and a certain type of lip gloss . Since he was just standing at the door watching my every move I decided to ask him to order some more of the lip gloss because they don't have any in store. I had to go out to my car to get my old lip gloss to show him what it looks like. When I was walking out to get it he thought I was leaving but I told him I was not leaving and I was coming back. When I came back since he was standing by the door I gave him the lipgloss and asked if he could order more. I only did that to put him to work since his only job is to watch me to see if I am going to steal. Stop racially profiling us as black shoppers and watch everyone. Any color or race can steal. Your store can be racist and it is not good for business. One day someone someone will end up suing your store for racial discrimination. Be careful. Again I did not have a purse on me and I had a little wallet and my baby daughter with me that's it. I came to buy braiding hair and because I was waiting for the Braider to confirm it the hair I bought was the correct hair that is when the people in the store decided to follow me or watch me. That was very uncomfortable and had a terrible experience in your store today. I wish you would stop looking at skin color and treat or human beings equally. I hope you do better.

I love going to this beauty supply store. They have a massive inventory and the prices are very…read morereasonable!

I typically like this place but today they upset me. I raced over here to buy one thing. I knew…read moreexactly what I wanted. I arrived 5 minutes before they closed, which I know can be annoying, but I literally could have been in & out in 3 minutes. They wouldn't let me in because they had already counted the drawer. I have worked retail & I know it can be annoying when people come in late, but I honestly thought that they were open until 7. I like their products but probably won't come back.

After reading reviews I decided to visit with caution. It was great! The store is smaller but has…read morea decent selection. Staff was also kind and friendly.

I got home from Sally and realized I had left my wallet in the store, at the register. I called…read moreimmediately. The other woman I talked to was so incredibly rude and then proceeded to hang up on me. I will NEVER go back to that location on Town East.

The staff was friendly and helpful. They greeted me when I…read moreentered. And thanked me for my business at checkout Staff actually made eye contact and smiled. Staff assisted me with product selection. I will return to purchase my supplies from this location. . . Pat Hadaway

I have been going to this store for over 7 years and I have had NO ISSUES anytime I've come here…read more The owners are extremely nice, knowledgeable, and helpful to everyone that comes in the store. The prices are great and the quality is amazing!! There is never a shortage in selection. I don't live in that area anymore, but I make sure to come here regardless. I wouldn't go anywhere else.

This is the place for you IF don't like being helped. I asked the man to make sure I didn't…read moreoverlook a product and he told me he didn't care and wouldn't help. They of course was after I asked for a shopping basket he proceeded to tell me they were up front by thr door as if I hadn't already looked and found none!!! The lady finally gave me one behind the counter. I don't like giving my money to places who won't even try to act like they care!!!

This is a great store and if he don't have what I need he makes sure to get it. The owner is…read morealmost always in the store. He has great customer service skills and makes sure staff is friendly and helpful as well as professional.

This one made me come out of "Yelp Retirement" to craft this sordid tale of poor manners and bait…read moreand switches.... Shockingly rude customer service here. The girl standing outside the storefront called me over to ask me to check out their colognes and perfumes. Sure. Why not? I was Christmas shopping after all. Shows me a cologne, asks me if I think it smells nice, when I agreed it did, she immediately rang it up on the spot for purchase: $169. I didn't agree to buy it, especially when I don't know the price beforehand. Oh sure, she offered a multitude of gifts and bonuses and everything else, but when I told her I wanted to think about it (I had been in the mall all of 10 minutes at this point), she immediately became rude. All the friendly customer service and conversation just abruptly stopped like I was dead to her. I thought about the interaction as I continued to walk through the mall. I'm still looking for gifts, but it won't be bought at this store.... Now, or ever. Aggressive sales tactics at their worst.

BUYERS BEWARE!! THEY…read moreDO NOT REFUND YOUR MONEY WHEN YOU REALIZE ITS FAKE/CHEAP 0 starts of if I could. Check the product you buy online prior to purchase and you'll find at Walmart for less than 20$. they'll make you think you're getting a deal by telling you a way over priced amount, then say they have a special for 100$.... Please also note the name brand stuff smells off... does not smell like the bottles from Macys, or other dept. stores. they will not refund your money, just offer other knock offs.

I had a makeover by Sandra at the Estée Lauder counter. She referred me to some great products,…read moregave me a mini makeover, and I walked out of there looking phenomenal. Love all the new skincare and makeup we talked about!

I've been here three times to get my hair done and each time I've went to a different hair stylist!…read moreDymon's customer service is on point I was in and out of his chair less than an hour and fell in love with my results ! He's very talented and can hold a beautiful conversation 10/10 experience with him and I plan and continually booking with him! Monica was on point with the way she washed shampooed and conditioned my hair. She took her time and really gave my scalp what it needed! She's funny and gave me a beautiful Hollywood blowout with a trim 10/10 experience with her ! Giselle gave me a wash & a blowout and helped customers that asked her any questions she's also bilingual her customer service was amazing I had a great time getting my hair done by her 10/10 ! This is a Location is the best ulta I've ever been to & the only ulta I'll go to. It's organized and well put together the air conditioner feels good, and the workers are delight.

very unprofessional and handling business. Bought something here a week ago, needed up being a…read moredefective part and for no reason at all said they could not exchange or refund. I just wanted an exchange.never coming here again.

These people are thieves. I bought hair there at 7.99. I went back 1 week later to purchase the…read moresame hair still marked as $7.99 when I tried to pay for it they said no its $14.99. I went got the hair showed them the price is 7.99 she changed the price and told me to get out. I've bee n doing business with them over 10 years. NEVER AGAIN. HOPE YOU DON'T EITHER.