This one made me come out of "Yelp Retirement" to craft this sordid tale of poor manners and bait and switches.... Shockingly rude customer service here. The girl standing outside the storefront called me over to ask me to check out their colognes and perfumes. Sure. Why not? I was Christmas shopping after all. Shows me a cologne, asks me if I think it smells nice, when I agreed it did, she immediately rang it up on the spot for purchase: $169. I didn't agree to buy it, especially when I don't know the price beforehand. Oh sure, she offered a multitude of gifts and bonuses and everything else, but when I told her I wanted to think about it (I had been in the mall all of 10 minutes at this point), she immediately became rude. All the friendly customer service and conversation just abruptly stopped like I was dead to her. I thought about the interaction as I continued to walk through the mall. I'm still looking for gifts, but it won't be bought at this store.... Now, or ever. Aggressive sales tactics at their worst. read more

BUYERS BEWARE!! THEY DO NOT REFUND YOUR MONEY WHEN YOU REALIZE ITS FAKE/CHEAP 0 starts of if I could. Check the product you buy online prior to purchase and you'll find at Walmart for less than 20$. they'll make you think you're getting a deal by telling you a way over priced amount, then say they have a special for 100$.... Please also note the name brand stuff smells off... does not smell like the bottles from Macys, or other dept. stores. they will not refund your money, just offer other knock offs. read more

Heaven Scent - Here's the 100$ bottle I was sold and can't get my money back. - Cosmetics & Beauty Supply Near Me - Mesquite, Texas

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DO NOT WASTE YOUR MONEY!!!!! Overpriced and smelled like bug spray! No refunds on fragrances.

just now The customer service is good because they are ripping people off! Google the price of any fragrance you buy BEFORE getting suckered by the smiles. Wish I had read ALL of these reviews before they ripped of my 16 year old. Shame on you! I have filed a complaint with the BBB for deceptive business practices involving a minor. read more

I'm honestly disappointed to have to write this. I love scents, but I don't like people trying to push customers into buying, especially when they said they are just looking. I also didn't read any reviews before going in, but I did after leaving the place. Please research what you want and what the cost of it will be. There are nicer perfume stores located in other places that don't try to scam you like this. Luckily left as soon as I realized the prices & "deals" weren't very accurate. If you choose to go here, make sure you have the ability to say no and not be pushed around. Places like this are why it's better to buy online and avoid this kind of hassle and harassment. I hope the owner reads this and really looks into this. read more

No refund overprice it is by far my worst purchase ever do not go it is a scam. Spent 100 dollar while the perfume cost 10 online

I went to this store on Saturday looking for new perfume just to find out how much thy scammed me! I purchased the BCBGMAXARIA Bon Chic for $87. I later went online to see how much this perfume is running for and its no more $30 everywhere! I told BRITTANY, that I'm new to perfumes but really trying to step my game up and she clearly took advantage of my lack of knowledge on perfumes/pricing. I definitely got SCAMMED and I'm partly to blame as I should've looked up how much this perfume is normally and compared. But trust and believe I'll never be back and I'll make sure to leave reviews on all platforms. When you scam people you get one time customers, when you are an honest/fair retailer you get CLIENTS, clients that will continue to come back so jokes on you Brittany! Don't buy anything from this place! read more

Fuck them putos , I was checking all the prices on everything he was recommending me and they were all pretty spot on but the ONE time I didn't check a price that's the one he 200% up-charged me on. I know there usa business to run but damn man honesty goes a long ways not only am I never going to that damn store I'm Vito-ing that entire mall read more

DO NOT I MEAN DO NOT GO TO THIS STORE THEY ARE A SCAM!!!!!!!!! HEAVEN scent charged my kids 232.74 for two diffusers. Which is crazy when I came in that store they told me it was 40 bucks and on Amazon it's 40 as well. This is a horrible store to get honest kids for their money that they worked hard for. I will be reporting this to everyone until they make it right Just so wrong. Knowing it is Christmas time read more

Heaven Scent - DO NOT I MEAN DO NOT GO TO THIS STORE THEY ARE A SCAM!!!!!!!!! HEAVEN scent charged my kids 232.74 for two diffusers. AMAZON LESS THAN $40 - Cosmetics & Beauty Supply Near Me - Mesquite, Texas

Worst place in the world to purchase your fragrance! You will get OVER CHARGED FOR SURE! Please RUN!!!!!!!

It's a scam don't go stay far away they tried to sell me some 1 million rip off for 60 when online it goes for no less than 20

Scam I really should have read these reviews before I went what a joke 200%price increase

Sadly I have to give this RIP OFF place they call a business A STAR! this establishment is undeserving. I stopped in this store Saturday Oct. 5 to pick up a gift for a male. I'm not up to speed on the "new colognes" (so they say)... for men because I don't normally buy male gifts. I smelled several and the one I chose was called Territoire. I am embarrassed to say I paid $60.61 for this bs! After getting home, I decided to check it on line to see if I had gotten a good deal...NO absolutely NOT. this BS can be found at your local Walmart for $12.44 freaking cents! I will never shop here again. BUYERS BEWARE. Although I have not opened it yet and planning on taking it back I urge you not to shop here Brittnie will sell you some crap! I am lead to believe they have the actual "good" stuff as samples on the counter for you to try but the crap you buy is the cheap stuff. I repeat DO NOT SHOP HERE! I wish I had did my research first or went to Macys or Dillard's like I had originally planned. AND SHE HAS THE NERVE TO TELL YOU COME BACK TO SEE HER! I THINK F'ING NOT! read more

Heaven Scent - Cosmetics & Beauty Supply Near Me - Mesquite, Texas

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Walked in just to review the store for a YouTube video on the worst scammers and we were not surprised... brittney is a class a scammer.. Walmart cologne go for name brand price here! When you visit the store make sure you research the price on what you are buying read more

Worse store ever! Brittany tried to sell me some nice smelling cologne fo $60. I told her i would do $30 because i didnt know that brand. She then tells me its from the singer Jon B. I suppose she assumed that since i was black that his name would motivate me. We settled on $39 because i actually liked the smell. So i leave and decide to google the cologne. No one sold that cologne for $60 nor $39. And Jon B does not make it. So i go back to the store and tell her i want it for the price i found online. She tells me she cant and no refund. I then tell her jon b didnt make that and she just looks at me with a dumb look. Scam artists and a piece of shit customer service. Stay very far away!! read more