Here at Independent Plumbing and heating we have been using east coast embroidery for years…read more Despite the ownership change they have stayed professional and high quality through the transition. Whether it's a jacket, shirt, or hoodie the work is always excellent, and uniform. We will continue to use them for all of the companies clothing needs in the future.

Ordered an apron for my "big brother," and they did EXACTLY what I sketched out for embroidered…read morepersonalization. He was thrilled. And it was a good price, and done in a few days!!! Will use them again!

I don't know about the other reviewer, but our car club had a GREAT experience at iDesign Apparel…read more We bought three season jackets, fleece vests, and button down camp shirts. Dawn was very, very patient and accommodating. The choice of colors and final products are awesome. This lady takes pride in her products and goes out of her way to please her customers. At events (car shows, cruise nights, zone meets, etc) people fall in love with our jackets, and always ask where they came from and how to get one. We're going back to place another club order very soon.

From the owner: We do embroidery, screen printing, promotional items, and signage.read more

Such nice, helpful owners. Great stock of quality fabrics, 10 yards of which are going home with me…read moreto Southern California.

I am a seasoned crocheter and knitter, and I always love to find a good local yarn shop in the…read moretowns I visit when I travel. I have to say this store is a brilliant find! It is easily one of the best shops I have visited. The staff was so extremely friendly and warm. The yarn selection was ample and the atmosphere is professional but welcoming. It is very clean and bright. The prices were half of what I would pay at home in Texas. But the best part? BUNNIES!!!! I am completely smitten with this shop and hope to hop back in the next time I'm here!

As my two-star review entails, I have experienced better when it comes to Jo-Ann Fabric locations…read more Their selection is alright... Fabric takes up approximately one third of the space in this small location. I have generally been able to find what I need when I'm here but its not the products that detract from the experience. Their customer service could use an upgrade. When you are at the cutting counter there is a lot of sighing and negative facial expressions. Even when the store seems empty there's a line of people waiting and waiting. The speed with which things are conducted here does not improve when trying to check out. Often, there are not enough staff on the registers. On my most recent visit, there was one person working the register with 6 or so people in front of me. I waited a very long time to make my purchase... so long that I almost considered leaving my items behind. Whats worse is there were two other employees hanging out by the cutting counter, chatting. I had seen one of them at the registers when I first walked in so that would not have prevented them from coming to help out. Frustrating, as this is something that happens consistently. Fortunately, I do not have to rely on this location as there are other craft stores closer to me. When I need to stop here though, I wish things were improved a bit.

Jo-Ann Fabrics has been the go-to place for most of the crafting projects my mother and I have done…read moreover the years. It is located in the plaza across from the mall along with other stores, a gym, and a movie theater. The place is small, but it is pretty packed with a variety of decorating and crafting supplies and the selection changes throughout the year. The largest section of the store is the fabric section. Because the store is small, if you go there for something in particular the selection may seem limited (depending on what you're seeking). That said, It is pretty rare that they don't have something I'm looking for. There are some advantages to the smaller space. It is easy to find what you need, without having to ask for help (like I find I have to do at larger craft supply stores). When you do need help, the staff are knowledgeable and eager to assist.

I know this isn't like the normal art store review but I wanted to mention how amazing they were…read more The knowledge from the staff in this store blows me away. An emergency left me in the ER with doctors and nurses asking me whether a small piece of dried yellowish paint was acrylic or oil, artist or other-- I had no idea. The only thing I could think to do was hurry to an art store and ask if they knew. My first stop was Michael's and the glazed over distant look in the employees eyes told me that I was wasting my time there. My brother-in-law shops at Riverside Art so I thought "what the Hell..." After just a few minutes of crumbling, smelling, and diluting they were able, with 100% confidence, to tell me exactly what kind of paint it was. Because of the strange color they were even able to give me a specific brand. Not too bad when all I brought them was a piece of dried paint and a whole lot of anxiety. They took a genuine interest in my problem and did the best they could to help me-- for that I am very appreciative and have been recommending them to everyone who asks me about art or framing.

30 year customer - I bought all my daughters art supplies there for years, did all my…read more framing there , bought prints etc.. Very disappointed recently - paid for a custom mounting of a canvas print - I gave careful instructions on my request - when i went to pick it up, I found that the image on the print was bent around the edges of the underlying frame. The painted image just ends in space - When I mentioned this, the young lady was dismissive - " these things get stretched when they get mounted" - Understood. So they actually mounted it on a framework that was too small. Too bad for me. I don't think it is reparable. I dont mind if mistakes are made. Just be respectful.

Fantastic machine repair service. Wish there were still more technicians like her who understand…read moreand want to save old sewing machines.

My wife's Bernina Artista 200 had been pronounced "dead" by two dealers, unnamed, who sell & repair…read moreBernina machines. After watching an episode on Channel 5's "Chronicle" featuring the Charlton Sewing Center, we visited and, on a whim, we brought the corpse with us. Cathy assured us that the machine was, indeed, repairable, and we picked it up later, fully functional, with a repair bill under $200. Cannot recommend her work highly enough!

I went into the store to get an estimate for t shirt printing and was approached by a worker who…read morewas rightfully busy. The problem was that he made it very evident that he did not have time to speak with me by hastily asking what I needed. I quickly told him my specs and was told to email the owner with my request and the owner would get back to me. I would have taken the email and POSSIBLY sought their service had he shown some interest in attracting more customers. Hopefully the owner is a little more cordial and attentive.

Recently had a chance to work with the lovely folks here. They went above and beyond to help me out…read morewith a specific need. The final product was outstanding. And the customer service is incredible. I will be back for sure!! I would highly recommend this store to anyone.