My dog was damp when I picked her up but didn't smell like she was shampooed. The bulky hair on…read moreher ears n elbows was not thinned out. Sh did trim her nails and so the three stars.

Knots & Naps is a 1st Class operation. Owner Luann takes great pride in her work & her results are…read moresuperb. We started with Luann when our regular groomer was ill. Our Golden Doodle was matted & overdue for an intense grooming. Luann did an awsome job and we are continuing to be extremly satisfied customers. Our Golden Doodle looks Great and is always Happy & Energized after her visit!!

We took our 8 month old pittie to The Pit Chic for a 21 day board-and-train. Our puppy struggled…read morewith impulse control and would often display aggressive behaviors/excessive barking out of frustration. He came out of the board and train a changed pup. He is now able to show restraint around other dogs, food, etc. Walking him is a breeze, he stays right by our side and rarely pulls. He no longer barks repeatedly at us or gets in biting moods. The structure that was provided by Kelli and her staff at The Pit Chic established a great foundation for our puppy that we continue to build on now that he is back home. 100% recommend these services. We will be bringing him back for future boarding as we know he is in good hands there

HORRIBLE, HORRIBLE place to bring your fur baby!! They lie, they tell you that your dogs get five…read morewalks a day while boarding, but fail to tell you they actually DO NOT! Think about it. If they have fifty dogs there like I was told they did, it would take more than five hours to walk all those dogs. I watched on the cameras as one of the staff put what looked like a lasso around my puppies neck as he hid in the corner apparently afraid of her, and she dragged him across the suite to the door where along with my other puppy not so scared, went for a supposed walk which lasted literally TWO/THREE minutes! Yes MINUTES!! I was shocked, I called three times to just get the voice mail after I witnessed this. Then I left a message for return call extremely upset. I did speak to the employee that apologized for her actions, and gave an excuse that was a lie, because I know my puppies. How do dogs pee and poop if it takes longer than three minutes to walk to the back of the building to the outside? Then they want to charge you EXTRA, for accidents in their suite. Well no wonder they're having bowel movements and peeing all over, they're NOT getting enough time , if ANY at all to do their duty. I then spoke with the owner who had the nerve to tell me that maybe I got the time wrong that maybe it was actually longer, and totally disregarded the lasso, and dragging my puppy when I said " YOUR employee admitted it to me and identified herself, and also tried to justify why she did that. Another employee also witnessed it , and said it was NOT okay, that you do not pull a puppy/dog if they refuse. You attempt to show them it's okay, and help them feel comfortable with you it was also very nice outside, and that she offered to take all four of my puppies outside, but was told only two could go with her. Emily (the owner) said she would speak to Hannah (the staff member that told me her name and apologized for her actions) then get back to me. Well, that didn't happen! NOT surprised! I then asked Emily to review her cameras, I gave her the time frame when when it happened within minutes on the hour, when Emily said " iIt's LIVE footage, I can't review the past! " WHAT?" I thought? What if she had to go to court and show proof on the cameras that we pay extra for, she can't produce evidence... ?? BULLSHIT!! Emily also likes to try and charge for the accidents the puppies/dogs have in their suite/pen, which is a result of them not getting walked long enough, or AT ALL.. and make it like it's the dog that's the problem, not her POORLY run business. The communication is also extremely poor. You tell one employee something, and the next minute another employee is doing the complete opposite. I never said to separate my dogs during feedings yet they take my smallest girl dog and put her away( I don't know where) from my other dogs to feed her. Now my smallest dog is NOT afraid of my three other small dogs, if anything they're afraid of her! She's a tough little 5lb Yorkie! I questioned why she was gone for over an hour when they said she was eating separately from the others. I asked why? I was told it was as per my request. NOT!! I never told them that. They still after I said " no longer" separated her and fed her elsewhere. Also they took a water bowl out of the suite at approx 5:40 pm and never gave my four small dogs water until 8:05pm. That was after they ate dry food for dinner and supposedly went for a 15 minute walk that I can't prove. Now everyone knows that dogs go right for their water dish after a walk and also while eating dry food, yet NO WATER! I made three phone calls, and just got the voice mail. Then I called my daughter and told her I was calling the police, that my dogs don't have ANY water, and it's been two and a half hours. I also called the Angola number unaware it was another boarding place that Emily ran. Emily called me from that place earlier in the morning when I had concerns that needed addressing ASAP thinking it was her cell, that I could hopefully get ahold of her to get her staff to give my puppies some WATER! I then noticed on the camera that a lady was bringing in water, at 8:05 pm! They were all trying to get their little heads in that bowl as if they hadn't had water all day. We had to ask for a second bowl as there are four small dogs in there. Too many things went wrong without ANY accountability! The owner "EMILY " had excuses for EVERYTHING! I now understand why! why this place has OY 2 1/2 stars...

I had been a long time customer here. At my most recent reservation, I was informed that I would…read morenot be provided the camera access that was already part of my reservation. Instead, I was told that I would need to pay for an upcharge in order to receive it. After haggling with the service representative for over an hour, they refused to provide a complimentary upgrade, or a discount due to the lack of a camera. When I cancelled, they refused to return my deposit, even though it was their fault that the reservation was not honored. They have no problem breaking the terms of a reservation, but somehow believe that their terms of service still apply when they break a contract. After several days of back & forth with the representative, and then the owner, I initiated a chargeback with my CC. In spite of their own fault in the entire episode, the owner had the audacity to contest the dispute. After being a loyal customer for several years, they're willing to just throw that away for $50. Absolutely shameful.

I have been taking my two cats to McClelland's for almost 10 years. Both of my cats were rescues…read more I am very happy with their care and treatment. I have seen compassion and care for families making that difficult decision for their family member (pet).

New to the area, a friend recommended this place. My call was for an emergency visit for 16 year…read moreold chihuahua that was on his last leg. I get told "We aren't taking new clients" ARE YOU SERIOUS? Don't read their story about how much they love animals. I'm trying to help my little guy with tumors over the rainbow bridge and get told they MIGHT be able to see me a Month from now?!?!? If 0 stars were a thing.......SMH.Do Better

What fantastic, caring and attentive professionals, stongly recommended to all dog owners!read more

I really truly feel compelled to place my very positive experience and observations with both…read moreJanuary and Jason at The Dog Barn. I brought my 9 year old rescue pup to their facilities as I liked that not only do they offer grooming, but boarding, camp AND training. I was in search of all of the above and felt despite some negative feedback here on Yelp that any business that had all these services available must at their core be passionate about the subject at hand. Again, based on my personal experience......I was over impressed. First, the facilities are spotless. No aroma of uncared for animals, no dust or tufts of hair rolling across the floor. Bright and loving animal artwork adorn the walls. All the pups I met appeared well cared for, ears up, alert and happy. When conversing with Jason, the companies trainer, I learned so much! Jason was trained in the Army with dogs and has years of personal and professional experience. It was so clear to me that he is devoted and passionate towards the animals, his chosen trade, business family and community. Ultimately, after an extremely generous free (and required.....which I LOVE) assessment/evaluation both January and Jason determined the traits and factors that made my pup an in appropriate candidate to become a trained emotional support animal. I am so grateful foe their honesty, as I was so anxious to pay the very fair....but costly investment to undergo this process with my pup. It would have been a potentially fruitless and sad experience for both my dog, self and pocketbook. I feel both January and Jason are in this industry with their whole hearts personally and professionally with nothing but sincere intentions. I look forward to socializing and grooming my dog with them in the future. It is without ANY reservations that I would recommend this very capable business. Karen P.

terrible place... daycare is horrible... my dog got bit in eye and they wouldn't throw the other…read moredog out... they even stated the other dog was bipolar..Stay away from this place or you put your dog at risk!!!

The staff at Oh My Dog, as remarkable they love my dogs just as much as I do! Always incredibly…read morefriendly, and incredible communication as well. They always have both my dogs looking and smelling amazing. I wish I could give more than five stars because you guys are really just that great at what you do!!!

Very kind staff. My dog is super friendly but very rambunctious, they loved him up. He never was…read moreinjured there. They never try to upsell. Very affordable. Not modern with all the fancy accommodations that other groomers have nowadays; but that doesn't bother me at all. Just honest kind people that love dogs as much as I do, and take great care of them.

We brought my daughters dog here for a 1 night stay while visiting family . They groomed the dog…read morevery nicely and couldn't be happier. We highly recommend this kennel and would use them again in the future. Very satisfied.