They took our money and delivered terrible customer service. The initial consultation went…read moreextremely well, in fact, we were really impressed with Dr. Bentley. I was looking forward to a breast reduction. I had to do my own leg work to obtain medical clearance and I made sure they had everything they needed. They lost my paperwork four times and I had my doctor at UAB and my local primary send over everything they needed. This was planned months in advance. I called a couple of months prior to the surgery date and they said they had everything. Two weeks prior to surgery a girl from their office called me to tell me that they needed my paperwork and I was in disbelief that they were once again saying they did not have my paperwork. I have a history of afib and a blood clotting disorder so with these two areas of my medical history, I, nor my husband, felt comfortable moving forward with this practice. I politely declined the surgery at this point because of the lack of assurance we had. It's perfectly normal to doubt the point of what else would they forget while I would be under anesthesia given the number of times they lost my paperwork. The office manager told me that I would not be refunded my deposit back because I was the one who cancelled. What part of that "they dropped the ball" do they not understand? Does Dr. Bentley even realize why he lost me as a patient or does he even care? I believed in this physician enough to give them payment so why in the world do they think I would cancel for frivolous reasons. The reasons were legit and they should have made this right by doing the right thing. We own our own company and when someone drops the ball, we, as the owners, make it right with our clients! Apparently not all business owners are created equal.

My wife had a procedure done here Nov 2023. Their staff and medical team is absolutely amazing…read more Their attention to detail and winningness to answer questions made our experience well worth the money and time. My wife is beyond excited with her results and has been raving about her experience ever since. Dr. Budny and his team are amazing.

Amy is amazing. The services they provide is great. Nice environment and professional.read more

These people CONSTANTLY run late (and makeup excuses instead of just of just admitting to it). They…read morealso will call and reschedule you at the drop of a hat. Its happened to me like 6 times. Lastly, ive been waiting for a ipl treatment for over 6 months. The laser is still being fixed (for like over a year). I think that is a load of manure. I bet they dont want to pay to have it fixed. That being said, the dark haired spa worker who waxed me was fantastic. Jessia was her name. I really think she is the only one up their who knows what the hell is going on. The doctor is good if he is ontime. The prices are also pretty competitive (no tipping is a stupid policy). If you go make sure to like triple confirm your appointment cause they will confirm it the day before and cancel it the day of.

I wanted to write an update about my skin since I had a laser done by the IDIOT munoz~ I had major…read moreburn from the laser treatment. I went back the next day because I got scared due to pain and redness of my skin and he said everything would be fine and return within a year. Wel, I am left with very deep burn scars that are unretrievable. My face contours, quality is consistently changing because blood vessels, nerves, collagen has been altered greatly since the laser treatment. I am seeking help from best of the best dermatologists, but there seems to not be any answer to my skin. I can't go outside due to sun sensitivity and my skin is consistenly getting worse not better. I sleep inside the closet to prevent any sun to my face, I am getting very depressed because the quality of life that I have since the burn incident. What scares me the most about him is that I honestly think he GENUINELY thought I was fine after he did laser on me when I was severely burned inside of my face. I am consistently praying because only a miracle can fix my severely burn scared face. And if you read research papers burn scars change shape as time progresses so my face texture is changing more and more and looking more like a scar as time progresses. Money can not fix the altered quality of life nor a burn scars on my face. I wish so bad that I just donated the money to him since he obviously was desperately in need of money to start such business without any education on skin.

Went in for a hydra-facial with I think her name was Taylor, she was great and very informative and…read moremy results were immediately noticeable The best thing was also how attentive the staff was in making sure, I was comfortable and hydrated with that awesome lemon and cucumber water they serve. I will be back for sure, I hope to get the nerve up to do some botox but, I think this hydrafacial is going to do it for now.

Received Botox here and am so happy with my results. The staff is so down to earth and friendly and…read morethe Doctor couldn't have been nicer! Will definitely be back.

I received a gift card to Spa Elia, and it was the best thing I have received in a while…read more I received a Prenatal Massage, and it was absolutely fantastic. I will definitely return for more services and more massages.

Received a gift certificate for Spa Elia and made an appointment for a deep tissue massage. Let me…read morejust say that Morgan is awesome and spent a lot of time working on muscle knots from tension I carry in my shoulders. She named which muscles of mine were tight and showed me some stretches so I could continue to target those areas in my exercises. I'm a little sore tonight but at the same time my shoulders are much more relaxed than usual. Made another appointment to see her again before I left the spa!