Jason and the cleaning staff are top-notch. Very flexible with our needs and the communication is…read moregreat. Would recommend this folks to anyone who needs a cleaning service in the metro-Detroit area.

At our age, my husband and I cannot do things like climb on ladders to clean bookshelves, or do a…read morelot of bending to clean floor moldings. I reached out for a good cleaning before the holidays. They did all I asked, including cleaning the inside of the oven. Professional, thorough, and friendly.

I love the work they did on my house I'm going to have them back every 2 weeks to help me keep up…read moremy house. 10/10 would recommend to my friends and family and the attention to to detail is amazing

outstanding !!! thorough, meticulous, quietly efficient !!!…read moretop to bottom cleanest ever!! recommend very highly!!!

I called Maid Green and they answered on the first ring. The office manager was very professional…read moreand most importantly knowledgeable. Collected information from me to give me the necessary information I would need to know. She sent someone out that day to do a quick in home consultation to find out what it is that I need done and gave precise expectations. The next day, they emailed me a tailored detailed proposal with a checklist of my needs along with a quote for different packages specific for my home. They came out a few days later and went way above and beyond! The two girls they sent were not as I expected or your typical maid service. So professional! Truly eager to make me happy and relaxed. Not only did they do the not detailed and professional cleaning of my home I have ever seen, but they were so knowledgeable on the products and surfaces, made me feel comfortable with strangers in my home, and were an enjoyment to meet! Blown away by this company! I'm excited for my next cleaning and to continue to finally work with a professional cleaning service!

We hired this company for a once a month cleaning. Every time they sent someone new. The last…read morethree times the back half of the house and both bathrooms were NOT touched (cleaned). Very disappointed!

What a relief to have Beacon clean our home!…read more We used to have an excellent cleaner for years, but the owner decided to retire during the COVID lockdowns and we have since gone through a few others that just didn't quite fit our needs. Beacon offers exactly what we need: They're fast and they get rid of all the stuck on dirt, soap scum, and dust from all surfaces. If there is anything we want them to pay more attention to, they get at it on the next cleaning, and they don't get offended. They use products that make my house smell and feel clean but don't have a lingering overpowering fragrance. They're pleasant to chat with when we're working from home and I feel comfortable leaving them alone to do their thing when we're away. They are mindful of our cats and keep outer doors shut. If you want the following; Beacon is for you too: Reliable scheduling Great communication Thorough cleaning Products that don't have heavy fragrances In/out within a couple hours Affordable and transparent pricing Payment via Venmo We're so relieved to have found a good fit for our home cleaning needs!

Jason and Richard did a wonderful job on our new and old carpeting. All spots were removed! They…read moreall look new now! Very reliable and great at communication. I highly recommend their service.

We had an opportunity for Jason to possibly clean full time for a 15 property corporation. He…read morestarted out very professional. However, very quickly it got worse. We came to the conclusion that Jason is not only slow working but incredibly unreliable. You don't go for a Florida vacation without telling the people you work for?! He passed for very affordable but lost the contract due to unprofessional work ethic. He has put us in a bind and we had to pay to re-do his work.

I am extremely disappointed with the service I received from this cleaning company. After they…read morecleaned my oven, it has never worked properly again. They clearly used the wrong or harsh cleaning products, and ever since then my oven has been nothing but problems. My oven began smoking after the cleaning, takes an extremely long time to preheat, and now there is a gas leak. It has become unsafe to use and is now completely broken. Before the cleaning, I was not experiencing these issues. To make matters worse, the quality of the cleaning itself was unacceptable. The cleaner washed my dishes, but every single dish was still dirty. I had to rewash them myself because they had food residue and were not properly cleaned. It was obvious that little care or attention was given to the job. I trusted this company to professionally clean my home, but instead I was left with a damaged appliance, dirty dishes, and the expense and inconvenience of repairing or replacing my oven. This was supposed to make my life easier, but it created more work and unnecessary stress. Based on my experience, I cannot recommend this company. I hope they take responsibility for the damage and poor service and make this situation right.

This cleaning company is top rate! They go above and beyond with little touches that set them…read moreapart from others!!

A few out of town guests were staying over my house for a while so I had a deep cleaning done on my…read morehome to prepare for their arrival. I gotta say that the ladies did a wonderful job, especially in the bathrooms and kitchen! The first thing my husband said when he came home from work was "WOW!" They were very friendly and knew exactly what to clean when they walked in. I just sat back and relaxed for once! I'll definitely be back for sure because THIS IS THE LIFE. I don't wanna clean another dang toilet ever again. THANK YOU Smiles Are Maid!!

Sadly, I have to downgrade my review after my last experience…read more After the first time, in which I had a deep cleaning of almost my whole condo (minus the basement & 2 bedrooms), I only wanted the den, kitchen, half bath and master bedroom cleaned. This was about half of what I had done previously. I wrote to Smiles Are Maid several times and asked for an estimate, but I didn't get a response. Finally, I just downgraded the size of my home, and when the appointment reminder came, it showed a reasonable price. Amber came on time, and she said there was a change in the work order, which I confirmed with her -- and explained again which areas I wanted cleaned. She started upstairs, and when she was ready to clean the downstairs, I went upstairs. After a while, I realized that I hadn't heard any noise, and I went downstairs to see she'd left, without saying anything. She still did a good job, so I don't have any complaints with her work. However, I was then charged another $84.00 after the cleaning. (They'd charged me more after the first time as well, but I didn't mind that as much, as Amber was there for 10 hours.) I wrote to them several times to ask why I was charged more. When I didn't get a response, I told them that if I didn't hear from them within 48 hours, I was going to take it up with my credit card company. I then heard back immediately. They said that the estimate was based on a one bedroom unit, and that my house was bigger than that. I said yes, it is, but I only asked for cleaning of the areas mentioned, that I'd asked in advance for a quote AND that I'd discussed it with Amber before she started. They did credit my card for the extra charge -- and they cancelled my upcoming service. Again, I asked why they cancelled, told them that wasn't my intention and that I just wanted to be charged fairly for the work that was done. I never heard back from them. So, my final rating: 5 stars for cleaning, 0 stars for communication and trying to keep the customer satisfied.

My sister had damage to her basement and laundry room after a sewer backed up. She didn't find this…read moreout until approx. 3 days after it happened. (She is a senior citizen and doesn't get downstairs daily.) She got the sewer snaked but had no idea what to do about the mess. My husband told me to call ServPro, after seeing their trucks everywhere in Iowa, after a terrible storm system moved through the state. I called ServPro in Farmington and shared with them my sister's story and I asked for their help. They were wonderful! Kyle and Len came out (after an initial job inspection and quote), and left her basement and laundry room looking and smelling wonderful! They swept everything, wiped down and sanitized all her boxes and furnishings that were on the tile floor, removed some laundry to be taken care of and washed and sanitized the floors. They left numerous big fans in place, and will return to get them in a few days. I couldn't imagine what we would have done had we had to struggle through this ourselves. They did an amazing job, were professional, and friendly!

I had a flood in my basement due to horrible storms, I called Servpro to come out to help. They…read morewere so helpful in guiding me on how to best handle the situation! I highly recommend them and they would be my first call if I ever have damage again. They showed up on time, called back when they said they would definitely worth a call to them!