i love how they treat my children all at once and with love ...love this place very kid friendlyread more

I have tried calling this office multiple times a week for several weeks trying to reach someone to…read moremake an appointment. Every time I get the same "sorry we missed you" text and if I respond to it I receive no help. If you are a working or single parent, this place is going to make it impossible to get an appointment.

Do not go to this dental office they're going to rip you off you pay when you're there and then…read morethey'll bill you triple afterwards this is the second time this has happened to me it want happen a 3rd time hope this helps someone

Third time I've been here for teeth pretty much destroyed by radioactive iodine cancer surgery…read more Everyone is so nice and so professional. They take their explaining procedures and options, but are swift when executing procedures. I completely recommend Chattanooga Dental Care and Dr. Hernandez.

This is on behalf of my 80 year old mom. She had them do dentures with the magnetic implants a few…read moreyears back. This past summer She went to them again to have them re-lined due to a lose fit. After setting them in place with the mold material, they became stuck in her mouth. the Dentist attempt to pull and pry them out until the pain became far too much for. spent a week without being able to remove them and recovering from the pain. went back for second visit and again the dentist could remove the dentures from her mouth and again put her in extreme pain. 3rd visit they finally were able to remove the dentures and clean out the material they use to form the reline fit. She came back home and never did have the fit corrected. she's 81 yrs old at the time. the still charged her $688. Dentures not fixed, and putting an 81 yr old lady through crazy pain, anxiety and distress. We have since moved out of state for family and home where that is ADA so we can take care of her. When called to split the bill in 2 payments they were upset. After relaying the issues with the failed procedure, continued to ask for her to come back in. 1st, after that torture why would anyone go back for more? 2nd informed them several times during the call that we are now out of state and nowhere close enough to go back anyway. ( still intending to pay the bill ) Even after telling them we would be paying the bill, the were rude and unapologetic. I assume they thought we were just trying to get out of paying a bill. Maybe they should have checked the record of the visits and issues. How can anyone do such lousy work, never complete the work the work, put an 81 year old mobility challenged lady through that much pain, and then not only charge nearly $700 for the pleasure of their company, but also get rude over the billing?

Super nice staff, and I saw Katie, DDS. Super nice, her and the hygienist were both gentle, very…read morethorough. I highly recommend them!

1. My wife had a procedure on July, 16th of 2024. She complained immediately that the nitrous…read moreoxide was not flowing. She was more or less ignored, but kept telling the assistant. The dentist came in immediately and painfully injected her, as planned, with a second anesthetic, and started his procedure. The assistant then agreed that the nitrous oxide was off. On July 17th (the next day), after discussion with the office manager, since they would not let me talk to the denist, she agreed not charge me for the gas. I asked for a bill, which was sent to me. That bill showed a $495 credit. 2. Regarding that credit, my wife was told on the day of the procedure that we would receive a check for the difference. Although I expected a charge card credit, we did not receive a check or a charge card credit. I called on August 20th, 2024 to inquire about the refund. I was told it would be sent "within 30 days from today". Since this was now som 35 days after the procedure and a complete billing cycle, I want everyone to know that they will not issue ANY refund until you call them. 3. Nothing was a pleasant experience, whereas our regular dentist has a pleasant comforting demeanor through his entire office. Poor "bedside" and poor atmosphere.

My son had oral surgery done yesterday here. It was a complete disaster. First he woke up during…read morethe procedure, probably due to the fact they took no information about him prior to putting him under!!! They didn't weigh him ask him any questions. Then they had nothing to give him for the excruciating pain he was in. On top of all that, he was explained on how to replace gauze in mouth on way to car in parking lot. Would not recommend this place to anyone.

Allie at Hixon Dental Group made my day today. She installed my 4 implants today and she is a super…read moreperson. I was so affraid to go to the dentist and did not go for 19 years. The whole staff is great. They make you feel like part of the family. Thank you Allie and Dr.Lenz.

I had my 1st visit with HDG today. The hygienist, dentist, and front desk were all great. Very…read morepleased!

I've never seen a dentists office be so cool! The murals and attention to detail is amazing! The…read morestaff are so nice as well and willing to make your child feel comfortable while they take care of them is reassuring as a parent. They are straight forward and honest about your child's needs as well. We drove 45 mins from Murphy, NC to come here for our kids. Yes I know that's crazy but we wanted to give them the best care we could and this is it! If we had not moved away we would still be going here. Thanks for all the memories!

I won't take my children anywhere else. I have had nothing but amazing experiences with Pediatric…read moreDentistry in Cleveland. The staff is so polite and courteous, always willing to help. The dentists are the absolute BEST within southeast Tennessee and so trustworthy! I had taken one of my children somewhere else and was told they needed a root canal. I went to Dr. Newman at Pediatric Dentistry and was told the tooth was a baby tooth that would come out in the few months and he would do it if I wanted but the pain my child would go through (not to mention the cost of the procedure) should be considered. Needless to say, the tooth came out in less than two months with no issues and no giant bill! On top of that he saw us at a moments notice when my youngest son was in pain after a procedure by the first dentist I took them to and he fixed it in no time. I don't trust anyone else with my children anymore. Pediatric Dentistry is the best!

Dr Rodriguez and staff are great! After experiencing issues with my previous dentist I took a…read morechance and went with ERFamily Dental. While going to a dentist is not fun, they were exceptional from the first scheduling through all the procedures I had. Friendly, helpful, caring. Above and beyond in their service to me as a patient. I had multiple crowns, extraction, cleaning, etc and very happy with the results. I have to say they are the best dental office I have had to date.

Pushed a patient in so I decided to asked about how long does It Take to get a new patient…read moreappointment, I ask the receptionist 3, 4 times and never got a response to my question instead keep asking me about the lady I dropped off when I explained what I was looking for 3/4 Times and then she tries to say she couldn't helped me too once I walked out and I was standing in her face asking for help in the beginning

I'm so glad I did not judge this practice. by the person behind the front desk! Dr. Lucie is very…read morecaring and attentive. And her Dental Hygienist, Caroline is the best I have had; caring and compassionate, thorough and easy to talk to about your concerns. It was a strange oddity the person on the phone in both my call to the office before my appointment and the lack of kindness and care I was shown in the attitude and demeanor of the receptionist. But I would have missed out on the wonderful team behind the front desk had o not preserved!