Yesterday, my husband took our kids to the dentist, where they have been patients for close to 5…read moreyears. However, our daughter had become increasingly anxious about going and no longer enjoyed it., which is understandable since going to the dentist isn't fun for most people. At the dentist's office, parents aren't allowed to accompany their kids during appointments (which I wasn't a fan of). Nonetheless, since our older son was with her, we decided to go along with it. Our daughter voiced her concerns about getting fluoride treatment due to its taste and texture making her feel sick; therefore as her parents, we made an informed decision not get it this time around. Upon arrival, my husband checked in both children and let them know that our daughter wouldn't be receiving fluoride treatment. They took the kids back to begin their cleaning. At some point the hygientist tells the dentist that we declined the fluoride treatment for our daughter and why, he tells her to see if she will try a different fluoride but NOONE came out to talk to my husband to see if that would be ok (MISTAKE #1) the hygienist then asks my daughter if she will try this other fluoride, she says no. The hygienist then continues to try to talk her into it and pursued her which is then causing her to get upset, rightfully so. When her attempts fail she gets the other hygienist to make an attempt so now there are 2 adult women trying to convince a child to try something that her father had said no to and that she had said no to ( MISTAKE #2) all of this caused our son anger and he finally spoke up and said "she said no. Stop" only then did they stop and one of them looks at our son and says "I'm sorry don't be mad at me" and then asks "is your sister just sensitive" upon bringing the kids out they simply tell my husband that they asked our daughter if she wanted to try the other fluoride and she got upset so they didn't do it the rest wasnt learned until later when our son told us what really happened. When I found out about this, the office was already closed so I called first thing this morning to voice my concerns and let them know I was pulling my kids from that dentist because of it. The office manager was very apologetic and assured me she'd discuss this with everyone and asked if I'd be ok with the Dentist calling me. I said yes. The dentist later calls me but honestly did not help the situation. Though he did apologize it felt like he also tried to justify the incident by comparing it to when parents get their kids to try vegetables because it's good for them and also told me how great his hygienist are. I told him we wouldn't be back because of the situation which also doesn't seem like it will be addressed. The dentist then tells me if we ever need to come back in the future they would be happy to take care of us and I don't need to feel embarrassed. It was at this moment where I just ended the call. I say all of this to say when a child says No regarding their body in anyway at all that's final the conversation ends there. Period.

Wow - What a great experience. From initial scheduling from the moment we walked in, the entire…read morestaff was wonderful. My kids were excited to be there (the office setup is perfect for kids). The entire staff was patient, and Dr. Clay was very thorough and informative. Highly recommend​ for kids.

We recently experienced a dental emergency and were so impressed with how quick to access and…read morerespond Dr. Goins was. He met us after hours and helped reassure us by providing excellent guidance and steps for healing the injury. Dr. Goins is warm and encouraging and made my little man feel so much more at ease.

Best pediatric in Chattanooga! I was a patient here and FULLY plan on bringing my little girl to…read moreDr. Clay! 5 stars isn't enough!

I and my daughter are completely satisfied with both the professional and personable results…read moreexperienced with Team Popp people. The location is convenient. The facility is attractive and welcoming. Thank you for existing. Don Bradford

My daughter needed to have some dental work done during Covid and has a lot of anxiety around going…read moreto the dentist. I was extremely pleased with how they handled the situation and made her feel comfortable. She now ask all the time when we can go back!! Dr. Colton Popp is so good with kids!

Took my 1 year old son in to this dentist to get his chipped tooth checked...just to make sure…read moreeverything was okay. Got there right as they opened and found out they were booked all day. However, they were able to see him, and the wait wasn't very long. Great staff. Very thankful and appreciative for their flexibility!

From the owner: Specializing in: - Dentists…read more- Pediatric Dentistry

Great atmosphere for the kids to set them at ease. TVs playing with Disney movies. The children get…read moreto wear cool sunglasses while the Technicians & Dentist is working on them. The Technician came out to the Lobby right as the kids went back & asked me if I had any concerns. When the exam was over they came & got me & escorted me back. The Dentist explained in detail the results of the exams & future follow up . They were professional, proficient & we were in & out within 45 minutes!

I have tried calling this office multiple times a week for several weeks trying to reach someone to…read moremake an appointment. Every time I get the same "sorry we missed you" text and if I respond to it I receive no help. If you are a working or single parent, this place is going to make it impossible to get an appointment.

Okay so here goes. I hate going to the dentist, it is at the top of my hate list. So last Thursday…read moreI had my first appointment with Dr. Snyder. When we arrived her entire staff was super friendly. They had everything ready to go and we literally had to wait less than 5 minutes.. I can't say enough positive things about her staff.

Dr Tedford and his staff are the best! I cannot say enough good things about them. His staff is…read morevery friendly and efficient at what they do from the front desk to the hygienist in the back. Dr Tedford, himself, is the kindest man I know. He genuinely cares about his patients and it shows. I would recommend him to anyone for dental work.

Love Dr. Tedford and his whole staff. He is an excellent dentist and is truthful. We are so…read moregrateful for him and his staff.

Dr Rodriguez and staff are great! After experiencing issues with my previous dentist I took a…read morechance and went with ERFamily Dental. While going to a dentist is not fun, they were exceptional from the first scheduling through all the procedures I had. Friendly, helpful, caring. Above and beyond in their service to me as a patient. I had multiple crowns, extraction, cleaning, etc and very happy with the results. I have to say they are the best dental office I have had to date.

Pushed a patient in so I decided to asked about how long does It Take to get a new patient…read moreappointment, I ask the receptionist 3, 4 times and never got a response to my question instead keep asking me about the lady I dropped off when I explained what I was looking for 3/4 Times and then she tries to say she couldn't helped me too once I walked out and I was standing in her face asking for help in the beginning