Quick service and very efficient. Price is reasonable. Service is severed with a smile.read more

My customer service experience was not good. " Welcome to…read moreValvoline " nonexistent!! I wasn't welcomed and didn't feel welcomed like the old crew used to do. "Hello sir how may we help you today?" NOTHING ! I didn't get nothing! All I got was raise your hood and open your door. My tires didn't get checked, fluid levels didn't get checked, tires didn't get touched, air filter didn't get checked. Customer service sucked. My experience was horrible! Where is the former crew

I needed my windshield washer refilled. This location is not where I got my oil change, but the…read moreservice is free at all Take 5 locations because I am a current Take 5 customer. Pulled in the lot. Was immediately greeted by the friendly staff. I explained what I needed. They refilled my fluid level and was on my way in no time. Thank you to Nash and the crew!

I have been within their claims unit per damages they caused for over a year. Fleet Response Sean,…read morerude and condescending

I cannot recommend this shop enough!!! I was in town for a 4 day workshop, after a 12 hour drive my…read morecar was making scary noises so we knew we should not drive it home without getting it checked out. After spending $1800 a different shop, the noises were still there. We decided we needed a second opinion. The people at Bexley were amazing! They checked the previous work and found the actual problem. The repair service and the staff were wonderful. More importantly, the owner (Kyle), went above and beyond for the comfort of my mother. She was dealing with the car for me and does not like to drive in the city. On the first day that they had the car Kyle called her and told her he wanted to show her the issue, when she said she would grab an Uber, he insisted on picking her up! After he walked her through the issues with the car, he drove her back! During their time in the car together he asked how she was liking Columbus. She said she had not had much time to explore since she had been dealing with the car. She had really wanted to check out the Conservatory but didn't think she would make it after all. The next day Kyle drove her there and bought her the ticket! Then after she had spent the day, he brought her my repaired car! Thank you Kyle for treating my mom (and my car) so well!

Oil change quick and at a good price. Customer service was great!…read more Reliable service Thank you

Went to get a synthetic oil change 6 days ago thought everything was fine, drove home, parked my…read morecar came out the next morning and a bunch of oil was leaking and car sounded worse then it already was... Went back the same day to see what they can do about it after waiting in line for about an hour... they said "there's nothing we can do about it, there's no oil leak, take it to Firestone and get it looked at" (they always tell you that by the way!!! basically saying we fucked up but there's nothing we can fix) Didn't get any money back, they didn't even try to tighten anything... bunch of unhinged people that don't care about others highly don't recommend!

Came in here for a standard oil change. There was one person in front of me and the other service…read morelanes were all closed so we were kind of all corral in a straight line until the other stations opened up. Then conveniently, they opened up one station and then another one allowing people in the back to jump immediately into the front of the line with no wait time and no consideration for the people already waiting 45 minutes plus for a oil change. Incredibly frustrated that I just spent an hour waiting while the incompetent staff continued to allow new people directly service and disregarding all those waiting. Do not come here.

I spoke to Donell the other day and he was kind and helpful, will definitely recommend this…read morelocation to all my friends

got a flat, changed m tire in 15 mins! special thanks to Donell he's the best! Great customer…read moreservice, friendly and efficiy.

The fine folks at Beany's scheduled me in quickly and sent me a reminder text the day before. They…read morecalled with an estimate within about 4 hours of my dropping off at noon (& apologized for it taking awhile, lol!) and had my car ready before close that day! They tracked down and repaired an exhust leak coming into my car that eluded another shop, as well as an oil change, replacing several lights & a headlight and spotting several issues that need attention in the future. Their prices were reasonable and even a little less than estimated!

Awesome service and fair pricing, the owner and crew are efficient and friendly. Tell all your…read morefriends and family!!!!

This location has been here for a long time. Good place to get an oil change if they're not busy…read more Much shorter wait times than going to the dealership. Prices are much higher than the dealership for the same product, however. I sat in my car during the service although there was a waiting room. The customer care reps should spend more time working on familiarizing themselves with the software. Almost could not get a coupon to work because of user error. The oil change interval was also incorrect for the type of oil and vehicle. Good place if you value time. Needs some improvements considering what you pay.

Carl did a fantastic job and will return in the future. Thx The service and customer relations are…read moreoutstanding

Manager was very polite. I got my brakes done here and it was WAY overdue to be done. He was so…read morepolite in explaining and showing me that I also needed new rotors (paper thin with rusty holes!). He got ol faithful up for me in record time and for a fair price. I will be back again!

From the owner: Ohio Autocare Reynoldsburg has been in business for over 30 years and provides a wide range of…read morecommercial and family fleet vehicle maintenance, repair and installation of brakes, tires, exhaust and catalytic converters, steering & suspension, air conditioning, tune ups and more to customers in Reynoldsburg and nearby east Columbus area.

Amazing service. I come pretty often here because of the amazing staff. Especially Gus, when my…read morefilter was really dirty and I didn't have money for a new one he personally took his out of his car for mine. Wow talk about customer service. Also the employee August, he definitely is one of the best Valvoline workers on the planet. Always service with a smile.

Another GREAT service experience at Valvoline and the team! Charles, Grant and the team took good…read morecare of me, and they had the fluids in stock and ready for the services I needed (transmission and rear diff). I have yet to get a raw deal or an unnecessary upsell from this team. They were busy this morning, so I had to wait about 15 minutes to get into a bay. But, it was well worth the wait. I REALLY appreciate how they bend over backward to try and get what you need done quickly and efficiently. This Valvoline gets a MUST TRY for your quick car service needs. They are definitely worth rolling up and seeing what they can do for you.

I wouldn't normally review a service like this but I just had to get on here and say what a…read morepositive experience I had. I've bounced around to a lot of different places to get my oil changed in the area -- either they try to upsell me on things I don't need, or don't complete the task in the estimated amount of time, or are just rude. I spoke to two different men while dropping off and picking up and both were professional, kind, and polite. My car was done on time. They even made sure I got the coupon that was running for an oil change (i was unaware of). I'm not sure what measures they take while grabbing your car, but as far as entering the building and dropping off / picking up, they are taking precautions for covid. The floor is marked for safe distancing, they wear masks, and there are barriers up.

Came in at 9 am for an appointment, for an alignment and oil change. After my services were…read morecompleted and I left. I get down the road and my steering wheel is way off to the left after "Bret" told me that it was straight. Don't lie to your customers. It's ridiculous. I come back and express my concerns and that I was pretty irritated, his answer was "well we can do it again if you want" no your gonna do it again. I paid $209.99 for a lifetime alignment, he was irritated that I came and brought my car back. Don't bring your car here ever. All the other reviews were correct about this place. Upper management needs to look into this crap. Unacceptable Firestone. I will be taking my car somewhere else after this!