My customer service experience was not good. " Welcome to…read moreValvoline " nonexistent!! I wasn't welcomed and didn't feel welcomed like the old crew used to do. "Hello sir how may we help you today?" NOTHING ! I didn't get nothing! All I got was raise your hood and open your door. My tires didn't get checked, fluid levels didn't get checked, tires didn't get touched, air filter didn't get checked. Customer service sucked. My experience was horrible! Where is the former crew

This is by far, the absolute best Valvoline location around! The staff is amazing, never pushy, but…read morealways so friendly and fun! For a single woman, it's a joy to have them service my car. I'd give them an 11 out of 10!

This was my second time at this Take 5. I generally enjoy this location service. They seem more…read moreknowledgeable about my specific car and their customer service is impeccable. Take Five overall pricing is a little more/ the same as going to the dealership, but their service and attention to detail is worth it.

DO NOT GO. I was wating in line for 30 mins and then they made a person cut me and then I waited…read moreanother 30 mins and I think the guy was on drugs or alcohol he was on something and then he took 20 minutes to review the vin number and then we got mad and left

Awesome service and fair pricing, the owner and crew are efficient and friendly. Tell all your…read morefriends and family!!!!

I have been taking my car to Beany's for almost 4 years for big and small jobs. I have been to…read moreother shops but always come back to Beany's because they are honest and take care of the problem at a decent price. If the problem isn't completely fixed, they will take care of it no problem. Both of the receptionists are great as well as the new manager, Don. They make sure their customers needs are taken care of and provide great, fair service.

I bought tires for my van on Jan 15th 2026. I also bought a front end alignment for $130. The right…read morefront tire was leaking. We were not driving the van as we were having huge snowstorms and the van was covered with 10" of snow. My husband and I are retired and did not have to go anywhere in the van. We also have 3 other vehicles that have 4 wheel drive. I finally took the van back on Feb 4th, and found it had a faulty valve stem which Boyd fixed. At that time they told me I needed the right lower ball joint replaced for $822. They did not mention that when I bought the tires. I went to buy the ball joint and was told that Boyd could not have done a front end alignment with a bad ball joint. I asked Boyd about it and they said that was correct, but acted like I ruined it after I got the alignment. That's when I went to check the mileage on the van. We usually put about 2500-3000 miles per year on our van. The speedometer said that we had put almost 600 miles on the van in less than 3 weeks while we had not been driving the van. They had listed the mileage as more than 500 miles less than we had started with. They said that was a typo, but was it? If they take 500 miles off of every customer's mileage, then if you have a problem with your tires, they will say that you have put 500 miles more on the tires than you actually did. They agreed to refund my money for the front end alignment, but it has been over 2 months and every time I call them it's the same story. The check will be coming from the main office. It should have been here in a week. It's been 8 weeks and no check. Make sure you che k your mileage before you buy tires and do not ask them for a front end alignment.

Easy Scheduling on-line and Excellent overall service! Very knowledgeable Manager and Techs! They…read moreupdate the things to be aware of for in the future! MY SHOP -- GIVE THEM A TRY!!

I had NTB work on my car and was very pleased with the quality of the tires and the work. I met…read morewith Rusty and selected the tires and services I needed. He ordered my tires, we made an appointment, and everything was installed two days later (I was not in any immediate rush or things could have been done quicker). In fact on my first trip to NTB back in August it was determined my tires still had wearable tread left so I was able to delay the purchase until I actually needed tires! That is a level of honesty and integrity not often found these days. Rusty held the price of my purchase from my initial visit until I had the tires installed 3 months later. Driving my car after the purchase I noticed an immediate improvement in the handling and ride. I have only purchased Michelin tires since NTB opened near me back in 1982 and have never been disappointed with their performance. Michelin tires always exceed my expectations and having them installed and serviced by NTB is the "icing on the cake"! Couple that with associates like Rusty and Lewis, who I met the day of the installation, that are honest and reliable make this NTB location a winning combination.

Original "mechanic" did not know how to drive stick and stalled my car multiple times. Different…read moremechanic had to get in the car to put in shop. Used lift to try to lift up just one side of the car and then used jack. Showed no care for my car and left black marks all around the aftermarket rims. It's a miracle they didn't bend the pinch welds on both sides. Might be okay if you have a stock car you don't care about but if you have a modified car you care about and take care of, defiantly would not recommend will never be coming back.

The mechanics are nice enough but they have no sense of time. My wife had an appointment 3 days…read moreago, they told her the repair would take an hour. She has had to call them or go into the shop to get any updates of when it will be done and they've lied to her several times about where they are in the process. I wouldn't recommend them to anyone who need their car in the near future. We currently do not know when it will be finished.

The atomosphere was great, everyone was very nice and helped with any questions I had. Specifically…read moreRodney went above and beyond and helped me out more than I could have imagined and helped me and worked with me to make sure that I was able to get my tires done today instead of having to reschedule. Huge shoutout to Rodney, if you go to the Firestone on E Main, ask for Rodney he'll make sure you are done right and at a good affordable cost. 10/10 recommend

Don't bring your car here... always rude and like they don't want your business. First time I came…read morefor an oil change they said they ran out of oil, even though I could have literally bought some oil off the shelf for them to use, they just wanted to go home. When they finally replaced the oil they didn't put the skid plate screws back on so now my car scrapes across the ground. Brought it back in for them to fix and they said they can't help because they don't have skid plate screws. Never coming to Walmart again. Staff are always rude and act like they don't want your business

In and out , no problem. Fast , courteous and affordable. Even when i brought a tire in that was…read morenot purchased there they took care of it as if I did.

Another GREAT service experience at Valvoline and the team! Charles, Grant and the team took good…read morecare of me, and they had the fluids in stock and ready for the services I needed (transmission and rear diff). I have yet to get a raw deal or an unnecessary upsell from this team. They were busy this morning, so I had to wait about 15 minutes to get into a bay. But, it was well worth the wait. I REALLY appreciate how they bend over backward to try and get what you need done quickly and efficiently. This Valvoline gets a MUST TRY for your quick car service needs. They are definitely worth rolling up and seeing what they can do for you.

Definitely got oil done in less than 15. I also got my air filter changed and tires rotated. They…read moreput air in my tires, put new caps on the air entrance points on the tire, and were very knowledgeable on all the questions I had. The whole experience probably took about 30 minutes. I was most impressed on how they communicated as a team- I would have thought they were a pit crew! There was a continuous flow of cars through the business, so this is no small feat. This was my first time here but how they worked will keep me coming back. It's not cheap, but it's worth it!

Manager was very polite. I got my brakes done here and it was WAY overdue to be done. He was so…read morepolite in explaining and showing me that I also needed new rotors (paper thin with rusty holes!). He got ol faithful up for me in record time and for a fair price. I will be back again!

From the owner: Ohio Autocare Reynoldsburg has been in business for over 30 years and provides a wide range of…read morecommercial and family fleet vehicle maintenance, repair and installation of brakes, tires, exhaust and catalytic converters, steering & suspension, air conditioning, tune ups and more to customers in Reynoldsburg and nearby east Columbus area.

THEEE Best customer service and vehicle service! I smelled…read moreburning oil and needed came to the location on REYNOLDSBURGH. from the time I pulled up til the time I left Mike Justin and Jacob made sure I was kept in the loop and I being a women didn't feel like I was being talked down to or misled in anyway. Id recommend this 5star team to anyone. Hospitable Knowledge and Fair pricing. RARE THESE DAYS but I'm glad I came here.

I'm just leaving Jiffy Lube off Tussing Rd store #312 my 1st visit to one and I received a Great…read moreOil Change Service on my car from Jack and his Associate! They topped off my fluids, cleaned my windshield (although it rained immediately after) and vacuumed out my car! I recommend this location and ask for Jack he will get you taken care of Thanks Jack!