Going back more years than I care to count I always find a great selection and personal service…read morefrom here. I redid after 2 separate floods , refreshing rooms and finding some decorative items I never knew I needed. The very patient and helpful staff allows me to find the perfect fit for my own personal space! Thank you Linda , you're a great person to work with!

We are very happy with Groen's Fine Furniture. We purchased a Flexsteel sofa with two power…read morerecliners almost 5 years ago. One of the recliners frame's bend and the sofa was sitting odd. We called Groen's and it was still under warranty. They ordered the parts from Flexsteel, picked up the sofa, fixed it and brought it back to our home. The parts were covered, all we had to pay was $210.00, that included pick up and return, replacing the parts and the upholstery tech to fit the cloth back perfectly. We paid $1,700.00 for the sofa nearly 5 years ago. Groen's did a GREAT job and steam cleaned the sofa before returning it to us. I'm sure we'll get another 5 years out of this same sofa. We will definitely purchase from Groen's.

Whatever you do, do not judge a book by it's cover. From the exterior, this store really does not…read morelook like much at all but you will be surprised when you walk in the door. This store has an excellent selection, they can customize fabrics which is a big plus in my book. The service was very good. They were very helpful without being pushy and they deliver to Chicago, We did not purchase any items n this initial visit but when closing/moving day gets closer there is every good possibility we will be back.

Valpo store: For years I have driven by the Indiana Furniture Store. I finally had a need for new…read morefurniture, so I stopped there. I was delighted to see a HUGE number of furniture arrangements! Many furniture pieces and arrangements quickly became my favorites. Compliments to the Interior Designer, who designed the beautiful arrangements with beautiful attractive accents. It brought a lot of appeal to the settings. Great taste and talent. I hope to repeat that beauty in my home starting with Indiana Furniture pieces. The entire staff was friendly, attentive and patient. I returned to the store a few time to confirm to myself that I was making the correct decisions. Brian Luckritz is a wonderful salesman. When the items were delivered, I was very happy with my choices. I recommend that you visit this store to have the same experiences that I had. You will be pleased.

My parents ordered two couches, a chair, pillows, and a rug from this location back in August…read more Everything arrived in a timely manner except the two couches. At least eleven phone calls later (possibly more; they couldn't remember them all!), many many false promises from employees that the couches were on their way from the warehouse (or being build or on the truck, etc.), my parents were FINALLY informed at the end of November that the couches hadn't even been built yet! The delivery date for the couches has been pushed out at least three times! At this point the couches won't even be done being made until mid December. Apparently these specific couches are very popular! A manager has blamed many of the employees for not knowing how to read the computer. One employee even told them, when asked by my parents for a corporate number, that it "doesn't exist," that there isn't one that they can give out. My father later found one online and was able to reach corporate. My parents were initially only refunded the shipping costs, but have since been told they will be credited more money.

I ended up going to both locations today and I was pleasantly surprised. I first met Jennifer who…read morewas very informative, yet gave me no pressure to buy. She did direct me to the mall location so I could get a better idea of what I was looking for. That is where I met Sean. He was so sweet to me, like he treated me like family. He asked all the right questions and was 100% honest. I feel I paid a great price for the sofa I bought today. Edit: the sofa I bought was on backorder, which was fine. I was told once it came in, I would receive a call to set up my delivery time. Well today I received a call saying they were in the area and wanted to deliver my sofa. I'm at work until 10pm. Then he offered tomorrow, but again, I'm at work till 10pm. He then offered to call me later today to set up delivery time, but I'm at work till 10pm. I personally feel that it would of been a lot easier to set up delivery time before trying to deliver it to my house. 2nd Edit: well since no one took the time to arrange a time for my sofa delivery, I decided to take it upon myself. So I called the store and spoke to a confused man. Then a different man came on the phone and asked if he could call me back later. Weird, but ok. Then the first man came back on to take down my name number. Yesterday they were all about delivering my sofa, now today it doesn't seem to be that big of a deal.

This was a rare & wonderful furniture shopping experience. It is a smaller family-owned business,…read morethey have quality furniture at reasonable prices with lifetime (manufacturing) warranties to back them up. Great material & color choices. All of their furniture is MADE IN USA. And the customer service of Greg (Owner) & Tyler (Future Owner) are amazing! I had an issue come up with my right arm rest & they scheduled an inspection service appointment for the next Saturday. Go see them for any of your furniture needs!

Greg and his team are awesome! We purchased furniture from them and are very happy. And they do…read morestand behind there product. We had a problem with one of our pieces over a year later and they got it covered under the factory warranty with absolutely no issues.

Vikki is nothing short of amazing. The warehouse has a wonderful selection to choose from. If you…read moreare in the market for new home decor, make this your first stop!

I am very happy with my purchase of a GE refrigerator. I originally tried to purchase an LG…read moretotally online, but open box priced items move fast and when the order went through, that particular fridge was already sold. Only sticking point is that no one called me to let me know. When I called to confirm delivery days later is when I found out. It was very easy to go to the actual store to see the current inventory. Fred was very helpful in selecting a comparable fridge, swapped the items in the computer and the next day I am sitting waiting a few hours before going shopping. I am so sick of eating out! Delivery company they now use is fantastic. They called day of delivery with a window and then called when I was the next stop. Old one out, new one placed where I wanted it, easy peasy. Thank you to everyone. I have already been browsing the dishwashers........ I will be back.

Our experience with Empire Furniture was great! The personal experience was tailored to our needs,…read moreand our furniture was delivered the next day. Customer service was fantastic!

Sonya helped us, she did really good and we bought our bedroom from them can't wait for it to…read morearrive

Two stars so far with a plus and a minus. 1.5 would be more accurate. Platform bed with drawers…read morepurchased.They didn't call to say that one had come in but we'll let that go. Price OK with delivery and set up included. Plus is that they actually came when they said they would. Minus is that a blind guy, apparently, did the set up as the drawers don't open and close worth a diddily. It was so obviously wrong, how could you leave it like that? Not only that they did not take away the large amount of trash and I found drawer track pieces in the trash that I had to somehow try and get rid of. So I will upgrade the review if they actually come back like they said they would. Let's hope.... It shouldn't be like that....

Any estate sale engagement is based on trust. This team consists of Eagle Scout. Three times they…read moregave us unexpected found cash to the tune of thousands of dollars and family documents which we didn't know existed. All proceeds were double counted and confirmed. You can trust this team.

Owners were caught "shopping" the home in middle of night. Some items were returned with an apology…read moreon the "misunderstanding", yet they can't give an inventory list for the one day they were allowed to run the sale. Conveniently. Also, before hiring, Chris and I had a conversation about how unethical it was for estate companies to run a storefront and "clean out" unsold items to their store. Later I found that they (brother in law and either co owner or previous owner of A1, haven't heard truth on that yet) had a store front in Indiana which currently does pop up type events. Stealing from the dead is the lowest of the low. And I believe these two men, Chris mulligan and Mike mills, did just that.