Black women; find another shop. Let's start with the manager, Tracey, who sits closest to the door and only greets white customers. (I encourage you to read the google reviews from other Black patrons) I kid you not, when Black women walk in the door, she looks up without saying anything and goes right back to whatever she's doing. A white woman enters and it's "hi, how can I help you". I ignored this when I shouldn't have because I didn't have to deal with her and up until my most recent visit, the other women were "okay". Yes I know, my fault! And I don't know what type of scam she's running but there have been several times where she's insisted that I pay them through HER cash app instead of the shop's register. Very sketchy. This past Friday I went in for a take off and full set. Judy does my nails, ASKS me what shape I want. I say square, she replies, you should do coffin, I say, I want square. She INSISTS, I do coffin because it'll" look so much better ". I say okay, not knowing there is an upcharge for this because she didn't state that. We finish but my nails are blocky and VERY SQUARE, no coffin in sight. I proceed to pay and am told it's 60.00, for the take off, acrylic full set (no gel powder) and COFFIN shape. Im questioning this because 1. I didn't want turn coffin shape and 2. It wasn't stated that there would be an up charge and 3. MY NAILS ARE BLOCKY AND SQUARE. I'm in a hurry that day but I returned the next and requested that my nails are either shaped for what I was told I was paying for (coffin) or a refund. This is when the problems began. Judy states that she didn't charge me for the coffin shape although I AND TRACEY heard her explicitly state that my nails were 60 because of the shape. We get into a full blown argument because I'm then told if I want the coffin shape I previously paid for I would need to pay an additional fee for it. I can't make this up. Tracey, the manager, instead of professionally addressing a customer's concerns, tells me "there's nothing wrong with my nails" and that they should have charged me more although they both acknowledged that the nails were square not coffin. The 60.00 wouldn't have been a big deal had I received what I was told I paid for! There was a lot more said, complete and utter disrespect and disregard and I've been going here for over a year. Needless to say, I will be taking my money where it's appreciated and customers, regardless of ethnicity or race, are valued! read more