I'm picky about my car washes, and slightly paranoid about the ones with the roller things. This…read moreone solves that issue by having you drive onto a moving "mat", much better! I took advantage of the first wash free (which was the highest level wash they offer- super generous) . My car turned out perfect, and the free vacuums plus towels and cleaners afterward were a really nice touch. I'll definitely be back.

This place has gone from 24/7 to "Good luck figuring it out."…read more I've been a paying member for years, and now every visit feels like a scavenger hunt. Is it open? Closed? Closing early? Delayed? Spin the wheel. I've wasted more trips than I care to count, driving over only to find out... nope, not today. It used to be the best car wash around. Now it's becoming a case study in how to make loyal members question their life choices. Somewhere a competitor is looking at this and saying, "Let's just tell people when we're open." Revolutionary. The kicker? An employee told me members can still get to the vacuums by driving through the EXIT lane. Apparently, the official traffic plan is to hope you don't meet someone coming the other way. Nothing says "customer experience" quite like a complimentary game of head-on chicken after realizing you can't wash your car. I really miss the days when this place was simply open... and awesome.

Took my 2025 Ioniq 6 AWD in to have window tinting, full body paint protection film, and ceramic…read morecoating. Basically, the full package. It wasn't cheap, but I am more than satisfied that I got my money's worth. Everything was smooth, from quote to pickup and my car looks stunning! The work is high quality and I am confident that Eclipse would promptly handle any issues, should one crop up. I'll be back annually to refresh my ceramic coating and, if I ever get another new car, I know where to go. https://imgur.com/a/uPeOZlY

Wow! Just wow! I've been a little nervous about getting my windows tinted and finally pulled the…read moretrigger and couldn't be more happy with Eclipse. Tammy helped me with the entire process and was extremely knowledgeable in the entire process . I called at around 10am to get my two front windows done and she was able to get me in THAT DAY at 3pm due to a cancellation. It took less than an hour and was reasonably priced for the high end tint I received. I also want to point out their very simple online free quote. I was quoted $209 dollars for everything I wanted and payed that EXACT amount at the end. There were zero hidden free or add ons which I really appreciate! I plan to recommend Eclipse to friends and family from now on!!

One of the most racist establishments I've ever witnessed in CincinnatI. As a black woman I was…read moretreated poorly and I'm sure it was simply due to skin color. Unfriendly. Unprofessional. Treated as if a problem instead of offering assistance.

After the number of great reviews and recs I received for this shop, I was shocked at the customer…read moreservice. I called for info on a repair for my 16 yr olds car, I'm literally just trying to get another year out of the car, not put a new transmission in. My mechanic who I trust but doesn't do transmission work told me what to ask for and the error code it was giving. I wanted a very rough, loose estimate to see if it was worth it. Mike, the owner, told me that if I didn't want to replace the transmission that he would suggest getting a new car. I asked if he could just give me an estimate for the part I was told to replace. He said no, that I wasn't the shop for him, and to have an amazing day and hung up on me. When I called back to see if he was the owner, etc and asked why he couldn't help me, explain to me, etc he was very condescending and said some people just don't want to hear what they don't like. I 100% understand that the customer is not always right, I understand that not every business wants every customer, I would have understood if he asked to look at it first to confirm the diagnostics, I would have been fine with paying for that service but to be so rude from the get go was shocking. I also understand that in looking for transmission work I am paying for their skill as it is a specialty that I don't have, I'm sure there are few enough of them to where they can be picky but to be rude and hateful when I'm just trying to understand so I can weigh options is uncalled for. I will never call them again nor will I recommend them.

The guy named was Matt, he did a very good job in putting my car window in. I will be backread more

A very easy process, friendly and timely service, and competitive rates. Highly recommend!read more

I had an amazing experience with this company. I was dealing with a very stressful situation with…read moremy car insurance adjuster and felt deeply concerned. I reached out to the shop directly and spoke with Ben, who was professional, kind, and patient. When I brought my vehicle in for an estimate, I also met Caitlin. She was very kind and helpful, and she assisted me with getting set up with a rental car. I chose to work directly with them, and I am very pleased with my experience. Everyone I interacted with was professional, knowledgeable, kind, and helpful. Based on my experience, I would highly recommend them.

Good quality work at reasonable price. No pressure just honest conversation. My car is an older…read moremodel so I didn't want to spend a lot on cosmetic fixes. The shop did a very good job doing what I requested . They will be my go to place in the future.

Is this the best car wash in the city of Cincinnati? In my experience, yes…read more Purchasing a new car last year, I took some time to try out the various car washes located around the city. My general preference is for the cost effectiveness of automated washing with hand dry for that personal touch. Howdy delivers both. Howdy has a variety of prices accommodating practically any type of wash. Interior or not. Exterior with or without hand dry. They even offer some custom detail stuff. A basic full wash with interior vacuum and exterior hand dry runs you around $15. In my experience, this seems like a pretty good value. You are usually in and out within 15 to 25 minutes depending on how busy they are. Cash or credit is accepted and they often give you coupons for your next visit. One of the best things about Howdy is that is it actually owned by a couple of police (or ex... I forget) officers who purchased Howdy as a place to employ ex-cons to give them a chance to get back on their feet. The gentlemen who I have interacted with have been nothing but friendly and appreciative of my patronage and work hard to deliver a quality service and experience. In the era of the crappy drive-through, gas station car wash, Howdy is a nice throwback that provides a human service touch with a speedy result. It's not the cheapest in town, but it is always a good wash with an inspired mission of helping those who need a second chance.

Overall the car was clean. They are slow. I do not like that the put your mats on top of the car…read moreand windshield. Doing this has the potential to scratch your glass as well as your paint. The cashier had as much personality as the towels being used to dry the cars. I also didn't like the fact that I wasn't able to add the tip to my card purchase.

There's absolutely nothing "instant" about this place. I've had many oil changes in my day, and no…read more"instant" simple oil changes should take an hour.

Your assistant manager completely took care of me and gave me a large amount off. My bill service…read morewas quick and knowledgeable.