Only gave a one star because I had to. Should be 0 THE WORST…read morecustomer service I have ever experienced. Be warned and ready to pay way more then the sticker after add ons. Wish I were one of the people that had a good experience. Pathetic. Would Never Recommend.

They don't know how to paint. Had them fix a mark on my car and another piece... paid $250 when I…read morecould've done this better with my eyes closed ... I do not recommend

Been going to Jessee's for almost 10 years now. Good work at a fair price.read more

From the owner: We specialize in automotive repair, Oil change, Brakes, A/C, Tune ups, ect., you name it! We also…read moredabble with tractors, mowers, and trailers. We now have our C-Store open once again! Come on in for all sorts of snacks, jerky's, candies, and local craft beers, plus the regular stuff. We also have Eight O'Clock coffee!

Stay away. The long haired , sleazy looking manager tried to inflate a small touch up paint job to…read morea $17,000 project. He claimed all sorts of nonsense. Fortunately I'm not easily fooled, I'm a car guy and I know what things cost. In the end, I purchased $15 dollars of paint and did the repair myself . Avoid Castrucci Collision Center, a very dishonest business. I'd give them zero stars if I could.

This company has had my 2024 Trailblazer since early September. The contract that THEY gave me has…read morea promise date for completion listed as September 11th at 5:00 pm. As of this date November 26th. I still do not have my car back. I have gone through GM customer service and them with getting absolutely nowhere. I highly recommend that everyone think twice about purchasing a vehicle from Mike Castrucci Chevrolet. I put 10k down on this car and I have made every payment on time. Which is also financed through GM. Call me unreasonable, but, I feel as though they are in breach of their own contract. I have had no car to drive during the entire 3, yes I said 3 months. I will never buy another GM product. This type of customer service is exactly why people buy foreign cars. If GM wants America to buy American. Then prove to us. You people at GM and Castrucci suck! UPDATE NOVEMBER 29, 2024 First off I call to get an update on my car. I was told that the manager called but was unsuccessful in reaching me but yes my car is ready. LIE! I checked my call log on my phone no call from them and I looked back to the previous week. Anyway I didn't feel like arguing with them about it because I was on my way to our Thanksgiving celebration with my in-laws. I was supposed to cook due to my 81 year old mother in law was ill. So I just go to pick up my car. After picking up the car I drive approximately 4 miles and I started getting all of these warning lights saying engine failure and car overheating. I immediately pull over shut down my car. And call. The manager suggested that I drive my car back to them so they can look at it. Well I'm not that stupid so I tell the guy once again that the car is overheating but sure I will go ahead and drive the car back to them. He must suddenly had a brain charge and uhhh no I will call a tow truck. To make a long story short, they failed to put a part on the car during the repair. They did fill my gas tank up however, I suppose that's my compensation. I wish you could give negative stars for the review. BTW MY sick 81 year old MIL started the cooking. This company is employees by jerks!

Greg does exemplary work! He works seamlessly with insurances and made my car look like new again…read more Even the dealership that sold me the car said the paint job and blending was the best they had ever seen. They couldn't tell which door had been T-boned! I give my absolute highest recommendation to Greg and his team. I won't go anywhere else for body work!

I have used them twice before and am getting ready to use them again! Having trouble getting an…read moreemail estimates from them! Just about ready to go there and get them!

Honest, knowledgeable service. I went in for touch up paint, a small cosmetic repair , after…read moreCastrucci Collision tried manipulate me into a $17,000 paint job. The Smthye employee solved my problem with $15 of color matched paint. It is reassuring that some businesses still value ethics and good service. Thank you.

This place is family owned and let me say this. Have you ever gone into a parts store and they make…read moreyou feel less because you have questions? This place has always treated me amazing. I feel like as a 28 year old man that I walk in and have a conversation with let's say my grandpa, it's always informational and pleasant. Not to mention the prices here are the best around and it's not close. Please give these guys a shot, support family business because they care about the customers they get.

Fantastic repair and the quality looks like new on a 9 year old minivan. Prompt courteous service…read moreand did more than I ever would have expected. I would highly recommend Frameworks Collision. Estimate was what I paid and honestly much better than I could have believed possible.

I could not be happier with the service and quality of work! If anyone is searching for collision…read morerepairs, this is the place to come to. 10/10

BUYER BEWARE! Don't get swayed by the smooth talk, Kevin runs a body shop and IS NOT A MECHANIC. He…read moretook advantage of my faith in his services and got in over his head with our car. I've now had to have multiple repairs done by other businesses just to fix his mistakes, and the worst part is his refusal to admit any wrongdoing. Golden Rule, oh the hypocrisy, the only person he served in our interaction was himself.

Not only did they do a great job, but they were awesome to work with. They provided pictures as the…read morework progressed along with good communication with what need to be done. I told them I had a budget to work with and they were able to stay below it thank you.

My car looks amazing. Was finished 10 days earlier than estimated. This place is great. Will…read moredefinitely use when need more car work. Thanks for the great work.

Yikes. Look for a different shop!! We had an accident and…read morethis shop was super close and convenient to our home. We had an insurance quote already and provided that to Shauna the first day we called in- we made an appt with her to bring our car in and I guess this was never solidified with the office...or Shauna MIs-spoke because the day we were supposed to drop the car off Shauna acted like she had no idea what we were speaking about. So we stated over. Fast forward we finally do get a real appt set and there we are told it will take about 2.5 weeks for the car... (end of Jan) yet the printout sheet stated a different day that was longer than the 2.5 week original estimate. The shop has had the car for close to 6 weeks and each day we get a new "tomorrow" promise, yet tomorrow never comes. The car had a final date of Feb 24 for pickup- it's now March 4 and we still don't have our vehicle. When the office manager Lee was questioned about this type of business practice and piss poor communication he stated that he recommends getting better rental coverage if he were me and then went on to say that they forgot to paint certain things so it had to go back into paint. These people all have excuses falling out of their pockets and not a place we will ever go again. They promised yesterday the car would've been aligned by tire discounters- as of 3pm today the car still hadn't been to tire discounters. Just more lies and pussyfooting around than actual work by Lee the office manager. Look elsewhere for a collision shop that values your time and their word.

I hired these guys to inspect a new car I was trying to purchase from a local dealer. They…read moreperformed the inspection, but claimed their internet was not working and could not send me the inspection report. I called and they offered to send the following day. 10 days later ... still have not received anything from this shop. I ended up cancelling the purchase and buying another car. They were not reliable and a waste of my time

I couldn't walk in the door because the cigarette smell in the waiting area was so strong. I got my…read morejacket out of the car and told the desk guy I'd be waiting outside (43 degrees) because of the smell. The mechanic came out to tell me he didn't see anything wrong with my exhaust (even though midas said there was a hole and gave me an estimate) and in his hand was a lit cigarette- no doubt on purpose lol. I got my car and ran, I hate to leave reviews but I honestly cannot recommend coming here. Wish I'd have tried the location in Eastgate..