I vouch for the customer service here being an easy five stars…read more I came in on an uber eats pickup (yes, you can order from the hardware store) The object? A space heater in the middle of July. In Chicago. Really. The object exists, it has been plastic-wrapped onto a pallet and stored forty feet above the earth. I didn't get the name of the guy who located it and retrieved it for me, but I have him in a few pictures. I didn't understand what he meant when he said "it'll take a minute, I have to get it off a pallet." I waited in the back thinking that that must be the place where pallet business is done. After awhile, a woman from gardening asked me if I needed help. I told her without judgment (I am not the ultimate priority in the store and anything could have come up for the first guy that would have taken him off the hunt) about the first guy and that I was not entirely sure what was happening. She searched and found the object and took me to the location where the first guy was waiting for his chance at the lift ladder device. "I wasn't going to leave you hanging!" he said. "At least I got to meet Jasmine," I said and then addressed the next customer who was already being helped by Jasmine "you should really take a picture of her too. Any time anyone asks you what customer service looks like you can just whip out your phone and show them her picture." Jasmine blushed and smiled. ... all parties involved went above and beyond...

I'm getting to know my Lowes since ive made a conscientious decision to shop here from now on…read moreversus other similar stores. I have always loved their plant and flower department. Just beautiful. I shop for a lot of cleaning supplies here. Everything is reasonably priced. The staff is friendly and helpful . The store is super organized and clean compared to other similar stores.

I ordered a mirrored fireplace from this store and they sent me the display model. I paid $900 and…read morewas never told they were sending me a display. There's tape residue all over the fireplace, it's filthy. It's also Bluetooth but there are no instructions. One of the delivery guys took a bottle of water he was drinking from and poured the water on a piece of paper towel to use to clean the tape residue! Do not purchase from the furniture store! They are very unprofessional!!!!

I would have liked to have given this store a better review, but being lied to is one thing that I…read morecan't stand. So when my husband and I first moved to our new apartment, we needed new living room furniture and new bedroom sets for us and for our daughter. Moe was the one who helped us the entire time. He was very helpful in helping us find what we were looking for and worked with us on the pricing. Since we decided to pay in cash rather than credit, he was able to give us a great discount on a living room set, 2 bedroom sets that included bed frames, dressers, and mattresses. He was even able to match an offer that we received from another furniture company and that's why we chose to go with Furniture & Beyond. So 5 stars for service at this point. So while researching mattresses, I came across something that I was not aware of. REFURBISHED MATTRESSES. For those of you not aware, please Google the term now. In short, it is used mattresses that companies can pick up anywhere from alleys, to who knows where else. Companies then replace the fabric on the mattress, but most of the time they don't disinfect the insides. This could lead to nasty things living inside such as bedbugs! So I specifically asked Moe if they sell these at their store since we were getting such a good rate. I also told him refurbished mattresses is something that I do NOT want. He point blank told me they don't sell them. Ok fine so we sealed the deal. The furniture took about a week to get delivered and everything was fine. They assembled the furniture for me and I was happy. I was responsible for discarding all the giant boxes that the furniture came in, but I guess that wasn't a big deal. Fast forward to a few days later and my daughter is screaming that she found a bug in her room. I'm coming to her rescue as we just moved and i was curious as to what bug could be in her room?! Lo and behold much to my surprise, disgust, and anger, it was a damn bedbug crawling on her floor! I turn into a mad woman and remove all the sheets, turn he mattress upside down and what do I find? I find a yellow tag that has been half ripped off on my supposedly BRAND NEW mattress and I look at it and it reads "refurbished". By state law, there HAS to be a yellow tag on all refurbished mattresses. So I was lied to this whole time. So I sic my husband on Moe. Lol. To make a long story short, Moe informed us that the mattress dealer that he goes with has been one that they've been going to for years and never found anything wrong with their products. He said he thought I knew they were refurbished since we were getting such a great deal on them. Uh no. So Moe agreed for us to get a newer, Ashley mattress for only $100 more and he agreed to deliver it for free and take the nasty refurbished mattress back. So the moral of the story is, don't lie to me. I was so pissed that I would have given them 1 star based off of the bed bug and the USED mattress alone but Moe did save face and was able to accomodate us, and rightfully so! So there's your 3 stars.

Update: We received our new couch from Idea, and we absolutely love it. It's very spacious to fit…read moreeveryone comfortably, and it's an overall comfortable couch! As you can see by my second picture, our four legged child here agrees! I think it's safe to say he is the biggest fan of our new couch. He tested it out in stores (first picture) when we shopped (which they were more than welcoming to have him in as a little customer) and loves it even more now that it's in our home and he can call it his. Stop by Idea for all your furniture needs! We couldn't be happier and you definitely won't be disappointed :)

Idea has some really interesting and unique furniture designs - if you like a sleek, European…read moreaesthetic or are short on space this place is worth checking out. The showroom has a good amount of items to consider but know that there are also catalogs with tons of other choices if you don't see what you want. Most items get ordered from Poland so be prepared to wait 8-12 weeks in some cases. There are lots of different levels of quality and price points - that said, I thought prices were pretty reasonable. One thing I especially liked is that their items do not contain added chemical flame retardants - it's not required in Europe and the chemical off gassing is bad for you (trust me on this one, I work in the industry). Anyway, the staff here is super nice and not pushy at all. If you have a minute, let them explain/show you features that night not be apparent at first glance. A lot of items have hidden storage, sleepers or adjust in ways that typical American furniture doesn't. We're considering a bedroom set up from them and I seriously covet one if the rugs they have. I'll be back.

Mourad at Bob's Discount Furniture was really helpful when I was shopping for a couch. He was…read morefriendly, easy to talk to, and gave me space to look around without feeling pressured. He answered my questions clearly and helped me compare a few different options so I could find something that fit what I was looking for. The whole process felt straightforward and comfortable. If you're heading to Bob's, I'd definitely recommend working with Mourad.

Horrible sales persons, worst location honestly. employees…read morejust sitting around doing nothing.

Great choice of flowers and very reasonably priced! With delivery! Thank you so much!!read more

Placed an out of state , local delivery order. Fast, affordable, and quality experience and…read moreproduct. So pleased with the custom sympathy bouquet. This is now my go-to Chicago Florist.

I cannot get off their mailing list . They won't respect my wishes to remove me and there is no way…read moreto easily unsubscribe . I've asked and asked and asked . I've emailed them as well . Sounds small but it's dozens of unwanted emails.

I haven't been to RPN sales for a few years. RPN is a second hand store at 4451 N. Milwaukee…read moreAvenue. Today I was driving north on Milwaukee Avenue when we drove on past and noticed that they were having their auction tonight (Wednesday). I have been to their auction before, but it's been several years since I have been by there. On the first & third Wednesday of the month they hold these auctions. You go in the day of the auction and peruse the stuff that's available. All the items are numbered sequentially, if it's something that you're interested in you can go back @ 6pm to midnight when the auction begins & ends. They go sequentially in numerical order so if it's a low number you can make a bid buy it and go, but if it's a higher number you could be there pretty late. You know what they say? One man's junk is another man's treasure. Most of the stuff is the former, but once in awhile you can find some cool items. A few years ago we were looking for casual seating for our basement & found a nice black cushy chair. This chair was numbered 102 so I had to hang around to bid on it. I ended up having the winning bid and got the chair for $20. They also buy out storage lockers from people that abandon their items and neglect to pay the storage charges. From what I was told they bid on the lot sight unseen. If they have the winning bids they take the whole lot and sell it at these auctions on the 1st & 3rd Wednesday's of the month. I ended up buying a lot of cool martial art weapons. I have this morbid fascination with knives & weapons. I bought this box with throwing knives, shurikens (throwing stars), nunchucks, and a gigantic Rambo Bowie knife. I am now the proud owner of all this weaponry that I never use. Like I said most of the stuff isn't necessary, but I wanted it. They also have collectors that really know the value of items. One such bid ended up being hotly contested for some little dolls & another collection was pretty much neglected with very low bids. You also need to know your prices. There was a tree pruner with an extension handle that allows you to trim branches high up in the tree. I wanted this for the trees in my yard, but I checked online to see the price of a new one. When the bid prices started to pass the price of this used tree pruner I decided to withdraw from the bidding.

I reached out to Elita at Einnim for hosting a candle making workshop for my office colleagues…read more From our communication via email, Elita is super sweet and very well prepared. She came to our office (she is mobile now) and hosted workshops for 25+ people. She had great selection of flavoring oils. Our whole team had amazing time with her and really were excited to make candles just before Valentine's Day. Now my team is thinking about doing something like this on annual basis.

Very informational session on candle making. Learning and base, mid and high tones. Natural vs. man…read moremade. Even the experience of making the candle and knowing the wax to oil ratios. Very informative on how to properly care for a candle that I (a candle lover) didn't think about. A bit short lived. Keep in mind. The entire experience was less than 30 min. But and you candle has to be shipped or picked back up next or later day.

I went to get my birthday blind box and the tall Hispanic with dark long straight hair was so rude…read moreto me, spoke to me like a a child when I asked a question and because I could not hear her because it was so loud she had the audacity to say "LIKE I SAID YOU PICK A BOX THAT IS $24.99 and anything more than that you pay the difference". So it threw me off and I left very uncomfortable and very low about myself. People please do better and find people who actually want to work.

New miniso store instalment in Chicago. The store is very bright somewhat hurtful to the eyes. Most…read moreof the food items are on the front of the store. Stuff toys in the back. There are also cutesy items like sanrio stuff and small amenities for your home.