Mourad at Bob's Discount Furniture was really helpful when I was shopping for a couch. He was…read morefriendly, easy to talk to, and gave me space to look around without feeling pressured. He answered my questions clearly and helped me compare a few different options so I could find something that fit what I was looking for. The whole process felt straightforward and comfortable. If you're heading to Bob's, I'd definitely recommend working with Mourad.

I want my money back for getting the wrong color table and they wouldn't do anything for me.read more

I bought a couch and loveseat set from here. Our salesman was very pleasant and patient with us as…read morewe explored options. Sale and setting up delivery was very easy to do. Delivery went smoothly and overall our furniture is still holding up, no issues.

Bought a mattress there in August. They confirmed multiple times about my delivery in mid…read moreSeptember. On the day of the delivery, the delivery guys decided to go home as opposed to drop off my mattress. I called the next morning to find out the whereabouts of my mattress, and I got yelled at by customer service, saying that it must be my fault that I wasn't there to receive The mattress.(I wasn't told until later by the delivery manager, that the guys ditched the drop off.) I finally did get my mattress, almost a week after it was supposed to be delivered. Please be smarter than me and listen to the reviews of people telling you to steer clear of this place. In all my years of buying furniture, I have never had an experience so horrendous as this one. (I also think it's worth noting that they ask you to pay 100% upfront, which I've never been asked to do it any other furniture store in the past. )

This was always the place to go for fabrics. It was always well managed, well stocked and well lit…read more It's an absolute shame that the corporation filed for bankruptcy and now this store is closed permanently. But for the last ten years that my family shopped here, I give it Five Stars!

They didn't tell Me about the restocking fee until after my…read morepurchase. And then I couldn't return it or they couldn't void the transaction before I even left the store. There was nothing the manager there could do. Horrible service and horrible policy

Update: We received our new couch from Idea, and we absolutely love it. It's very spacious to fit…read moreeveryone comfortably, and it's an overall comfortable couch! As you can see by my second picture, our four legged child here agrees! I think it's safe to say he is the biggest fan of our new couch. He tested it out in stores (first picture) when we shopped (which they were more than welcoming to have him in as a little customer) and loves it even more now that it's in our home and he can call it his. Stop by Idea for all your furniture needs! We couldn't be happier and you definitely won't be disappointed :)

Idea has some really interesting and unique furniture designs - if you like a sleek, European…read moreaesthetic or are short on space this place is worth checking out. The showroom has a good amount of items to consider but know that there are also catalogs with tons of other choices if you don't see what you want. Most items get ordered from Poland so be prepared to wait 8-12 weeks in some cases. There are lots of different levels of quality and price points - that said, I thought prices were pretty reasonable. One thing I especially liked is that their items do not contain added chemical flame retardants - it's not required in Europe and the chemical off gassing is bad for you (trust me on this one, I work in the industry). Anyway, the staff here is super nice and not pushy at all. If you have a minute, let them explain/show you features that night not be apparent at first glance. A lot of items have hidden storage, sleepers or adjust in ways that typical American furniture doesn't. We're considering a bedroom set up from them and I seriously covet one if the rugs they have. I'll be back.

London is a passionate individual who has a great deal of experience with interior design. Her…read moreexperience is not as important as her vision and ability to turn your vision into your dream! I am completely satisfied and hope you will also feel the same way after she works her magic!

Huge selection of authentic quality furniture from around mid century. Kind staff too.read more

I am such a fan of this store!! Just look at their products and you'll understand what I am talking…read moreabout. It's one of the largest furniture warehouses in north America, and the pieces they carry speak for themselves. MCM dominates, but there is vintage, modern, and more. In general, you know you are getting a quality product when you shop from Modern Hill. I would buy the entire warehouse if I could :) - Kashew team

Definitely a bigger one than the one in Niles and have more selections. I often find it more…read moreorderly and organized. I found the large wood buttons in dark stain, need to replenish as I took the last one lol

This Hobby Lobby is located on the upstairs floor of the HIP. It has its own entrance, which makes…read moreparking and entering much more convenient. My main focus when shopping here is to find home/seasonal decor and they usually run great sales. I find the decor to be more reasonably priced than Michael's. My only complaint is that I have personally witnessed the managerial staff on more than one occasion talk down to their employees. One of the cashiers was so upset with how she was spoken to that she started asking customers if they could please let the manager on duty know that it's not okay to speak with staff like that, in front of customers or otherwise. Managerial staff should get some training on how to speak with and support employees in situations, instead of talking down to and ridiculing them.

Kenneth is a true gem. I came by on small business Saturday because I knew the store would be…read moregorgeous and I wanted to see if they had a baby's first Christmas ornament. Reader, he remembered us from a month ago--the only other time I've been in this store. I know he wasn't just saying that because he cooed over my baby and specifically remarked about the fact that she was awake this time instead of sleeping through the shopping trip (which was true). This is what makes shopping at local businesses so much fun; you get to established a rapport with someone who lives what they do, lives their neighbors, and wants to make sure that you enjoy shopping with them. Again as I came through I thought about how I wish I could hire an interior designer with Kenneth Ludwig on the shortlist. They didn't disappoint with their Christmas decor. They have lots of ornaments, all beautiful, and other holiday items. I REALLY love the stocking holders they have. They look like those old ceramic Christmas trees that lots of our grandmothers had, and it even lights up. I am almost certainly going to be returning before Christmas to pick up a couple. If you're in the neighborhood, I highly encourage a drop by.

I was searching for a small couch for my new house. I was dealing with a small, kind of awkward…read morespace and am a picky furniture shopper. I stopped by Kenneth Ludwig Chicago because I learned he sells CR Laine furniture and that is the brand I had my eye on. Upon arriving, Kenneth was welcoming and listened to what I wanted. He's so knowledgeable about furniture and design, not pushy at all, and patient. I've been in his store a few times and each experience was great. I did end up purchasing a settee from Kenneth and that was about 1.5 years ago. The buying process was simple. The small couch is still in great shape, easy to clean, and looks great in my house. It was on the pricier side of furniture, but I not a shocking price. I will consider going back to Kennth Ludwig Chicago when purchasing my next nice piece of furniture.

I really appreciate the employees here because they are chill while being helpful. This mall…read morelocation is not the most spacious I have ever been to, but I find it only to feel small when there on the weekend afternoons. The store is so clean and organized. They also did a great job during the height of COVID when the number of patrons in the stores had to be limited. I suspect this location has a really great store manager, as I enjoy it more than I do other locations.

I asked an employee if Where can I find a wall plug on display, she said "LET ME LOOK IN THE BACK"…read moreshe eyed me from head to toes & then proceeded to say "OR YOU CAN LOOK IN THE FRONT YOURSELF MAYBE" Then I went to go pay with a Gift card through the app & the man took my phone to scan the ewallet through the app, it then asked me for a pin I asked him what pin? He looked at me & said " I don't know figure it out" he was getting irritated while I try to find what pin since he was no help at all then I finally knew it was the pin from the gift card. I entered the pin & he said " THERE YOU GO LOOKS LIKE YOU FIGURED IT OUT" If it helps the lady cashier looked like Ursula with a heavy accent & the man looked like an old GRANDPA BARBIE KEN this store needs to improve their customer service I've had enough of their actions and how they respond not only to me several times but I've seen they pick & choose who they are nice to.