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    Hobby Lobby

    3.2 (19 reviews)

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    Iryna D.

    I have attempted to visit the store tonight. I've been to about 6 different Joann and Michael's locations trying to find a gold powder for baking. It was 8 pm when I made it there as customers were leaving the store. I asked if they are closed. The gentleman said " yes, we close at 8 come back tomorrow". It was 8 pm on the dot. Asked if they carry the powder. He said yes. But that I have to come back. The door was still open for customers to exit. So I entered and saw a person and asked if they can check if it's in stock so I don't come back for no reason. It was 6 employees around the registers. No one allowed to help me and asked to come back tomorrow. I asked can you please help me as a human. They told me to " have a good night" and closed the door behind me. I thought that businesses need business in this tough time. Kicking out a customer that is trying to get to know the store is just ignorant. I went over so many stores and I was super exhausted. All I was begging for is help and I was kicked out. I understand closing time. But I am already there and it's 8 pm on the dot. Just disappointed in people. Awful to feel that everyone is so ignorant to someone else's struggles.

    Marina B.

    This was my first time going to the Hobby lobby and I can only say that from now on it is definitely my favorite store! I was thrilled with what choice they have! Everything is beautiful! If I could I would buy everything! I even found some things I thought had nowhere to buy! If you think of making or decorating something - here you will find absolutely everything!

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    2 years ago

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    6 years ago

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    5 years ago

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    3 years ago

    For an atmosphere of ideal shopping, one cannot miss the artwork of items.

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    4 years ago

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    Ask the Community - Hobby Lobby

    Review Highlights - Hobby Lobby

    And I even went back to some of them trying to figure out what craft I wanted to do...

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    Steinhafels

    Steinhafels

    3.0(10 reviews)
    0.8 mi
    Discounts available
    Established in 1934

    I had one of the worst customer service experiences at Steinhafels (Schaumburg/Norridge locations)…read more I purchased two chairs on a Sunday from Schaumburg store and scheduled delivery for the following Wednesday. On Monday, the very next day, I decided to cancel after finding a better option. I made multiple attempts to cancel beforehand -- I called the store, was redirected to customer service, spoke to Bill, who told me he was off today and was told I had to speak to my salesperson, who I couldn't reach as well. Since I couldn't get help over the phone, I drove to the Norridge store in person (closer to me). At that point, I was told it was "too late" because the chairs were already on a delivery truck -- nearly 48 hours before the scheduled delivery. I was also told I would be charged a $100 delivery fee for items I never received. Customer service representative named Nate (no last name given) was completely unhelpful and inflexible, repeating policy without any effort to resolve the situation or acknowledge the circumstances. Was very dismissive and didn't acknowledge the situation at all. After over an hour of frustration -- including calling my bank to initiate a dispute -- the manager in training (forgot his name) in the Norridge store was finally able to cancel the order without the fee. This proves the situation could have been handled properly from the start. After over an hour of frustration -- including calling my financing provider to initiate a dispute -- an assistant manager in the store was able to fully cancel the order without penalty. This review would have been one star, but I'm giving an extra star solely because of that effort, even though they still agreed with the policy itself. The lack of communication, rigid policies, and unwillingness to assist customers is unacceptable. I will not be shopping here again and would strongly caution others before making a purchase.

    I bought a couch and loveseat set from here. Our salesman was very pleasant and patient with us as…read morewe explored options. Sale and setting up delivery was very easy to do. Delivery went smoothly and overall our furniture is still holding up, no issues.

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    Steinhafels
    Steinhafels
    Steinhafels

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    Idea Furniture

    Idea Furniture

    4.3(20 reviews)
    1.0 miDunning
    $$

    Update: We received our new couch from Idea, and we absolutely love it. It's very spacious to fit…read moreeveryone comfortably, and it's an overall comfortable couch! As you can see by my second picture, our four legged child here agrees! I think it's safe to say he is the biggest fan of our new couch. He tested it out in stores (first picture) when we shopped (which they were more than welcoming to have him in as a little customer) and loves it even more now that it's in our home and he can call it his. Stop by Idea for all your furniture needs! We couldn't be happier and you definitely won't be disappointed :)

    Idea has some really interesting and unique furniture designs - if you like a sleek, European…read moreaesthetic or are short on space this place is worth checking out. The showroom has a good amount of items to consider but know that there are also catalogs with tons of other choices if you don't see what you want. Most items get ordered from Poland so be prepared to wait 8-12 weeks in some cases. There are lots of different levels of quality and price points - that said, I thought prices were pretty reasonable. One thing I especially liked is that their items do not contain added chemical flame retardants - it's not required in Europe and the chemical off gassing is bad for you (trust me on this one, I work in the industry). Anyway, the staff here is super nice and not pushy at all. If you have a minute, let them explain/show you features that night not be apparent at first glance. A lot of items have hidden storage, sleepers or adjust in ways that typical American furniture doesn't. We're considering a bedroom set up from them and I seriously covet one if the rugs they have. I'll be back.

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    Idea Furniture
    Idea Furniture
    Idea Furniture

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    Kenneth Ludwig Chicago

    Kenneth Ludwig Chicago

    5.0(12 reviews)
    6.6 miRoscoe Village

    Kenneth is a true gem. I came by on small business Saturday because I knew the store would be…read moregorgeous and I wanted to see if they had a baby's first Christmas ornament. Reader, he remembered us from a month ago--the only other time I've been in this store. I know he wasn't just saying that because he cooed over my baby and specifically remarked about the fact that she was awake this time instead of sleeping through the shopping trip (which was true). This is what makes shopping at local businesses so much fun; you get to established a rapport with someone who lives what they do, lives their neighbors, and wants to make sure that you enjoy shopping with them. Again as I came through I thought about how I wish I could hire an interior designer with Kenneth Ludwig on the shortlist. They didn't disappoint with their Christmas decor. They have lots of ornaments, all beautiful, and other holiday items. I REALLY love the stocking holders they have. They look like those old ceramic Christmas trees that lots of our grandmothers had, and it even lights up. I am almost certainly going to be returning before Christmas to pick up a couple. If you're in the neighborhood, I highly encourage a drop by.

    I was searching for a small couch for my new house. I was dealing with a small, kind of awkward…read morespace and am a picky furniture shopper. I stopped by Kenneth Ludwig Chicago because I learned he sells CR Laine furniture and that is the brand I had my eye on. Upon arriving, Kenneth was welcoming and listened to what I wanted. He's so knowledgeable about furniture and design, not pushy at all, and patient. I've been in his store a few times and each experience was great. I did end up purchasing a settee from Kenneth and that was about 1.5 years ago. The buying process was simple. The small couch is still in great shape, easy to clean, and looks great in my house. It was on the pricier side of furniture, but I not a shocking price. I will consider going back to Kennth Ludwig Chicago when purchasing my next nice piece of furniture.

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    Kenneth Ludwig Chicago
    Kenneth Ludwig Chicago
    Kenneth Ludwig Chicago

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    Bath & Body Works - Detergent love it    !!

    Bath & Body Works

    3.8(23 reviews)
    0.0 mi
    $$

    I really appreciate the employees here because they are chill while being helpful. This mall…read morelocation is not the most spacious I have ever been to, but I find it only to feel small when there on the weekend afternoons. The store is so clean and organized. They also did a great job during the height of COVID when the number of patrons in the stores had to be limited. I suspect this location has a really great store manager, as I enjoy it more than I do other locations.

    I asked an employee if Where can I find a wall plug on display, she said "LET ME LOOK IN THE BACK"…read moreshe eyed me from head to toes & then proceeded to say "OR YOU CAN LOOK IN THE FRONT YOURSELF MAYBE" Then I went to go pay with a Gift card through the app & the man took my phone to scan the ewallet through the app, it then asked me for a pin I asked him what pin? He looked at me & said " I don't know figure it out" he was getting irritated while I try to find what pin since he was no help at all then I finally knew it was the pin from the gift card. I entered the pin & he said " THERE YOU GO LOOKS LIKE YOU FIGURED IT OUT" If it helps the lady cashier looked like Ursula with a heavy accent & the man looked like an old GRANDPA BARBIE KEN this store needs to improve their customer service I've had enough of their actions and how they respond not only to me several times but I've seen they pick & choose who they are nice to.

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    Bath & Body Works - I am standing out side in the mall now with doors closed. If you look up hours on line it says open at 9am it is 9:45 what's wrong here ???

    I am standing out side in the mall now with doors closed. If you look up hours on line it says open at 9am it is 9:45 what's wrong here ???

    Bath & Body Works
    Bath & Body Works

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    Hobby Lobby - homedecor - Updated May 2026

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