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Phoenix, AZ

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“I needed a title transfer for new vehicle my husband purchased for me.”

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Arizona Department of Transportation Motor Vehicle Division

Arizona Department of Transportation Motor Vehicle Division

2.5(2 reviews)
2.0 mi

Normally this place would get a 5 star review from me. The staff is always polite, informative, and…read morethey get you in and out. My last visit in August 5th was less than stellar. They close at 5:00 but at 4:45, the staff almost doesn't want to let you in. If you want to close early, then promptly change your hours and I will abide. So, I'm selling, my vehicle and the associate tells me I won't receive my registration refund until the buyer registers the vehicle. 100% false. My refund is pending because I did my own independent research. Had I waited based on what this fool told me, I would probably missed out on getting my refund. For those that don't know,if you sell your vehicle and there is still quite a bit of life on your registration, go to the dmv online and complete the steps to get your refund. You don't have to wait for the buyer to register otherwise the amount owed to you could be decreased. Lastly, I was previously advised my buyer could receive a 90 day temp tag but suddenly it's a 30 day temp, WTF...... Normally, like I said I would give this place 5 stars but I guess today was an off day. Please show up hours before they close so you don't receive misinformation.

I came here in the early afternoon of a Tuesday to have my driver's license renewed. It was not…read morebusy at that time and the queue for regular services was short, and I was called to a staff member's desk reasonably fast. The service was fast and friendly, the only glitch being in the taking of my ID photo, and that was mainly because of the software. Other than that, everything went smoothly.

DCR Titles - departmentsofmotorvehicles - Updated October 2026

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