Alittle complicated but all worked out. Very professional people and friendly!Definitely would…read morerecommend!

Needed travel ID's and I tried to make an appointment online before my husband took half a day off…read moreof work. No bueno. After in putting all information I kept getting an error to add all required info even though I had. So, we just go down. Arrived about 1:30 on a Tuesday and was surprised there were only 6 people in line. Before entering the line you must scan your drivers license via a kiosk. We stood in line about 10 minutes and were called by Duane I believe, might have been Dwight. Since I had printed out paperwork and filled out at home and had all required documents this was a seamless process. I think it took me longer to track down my marriage license than it took Mr. Duane to process our new travel licenses. Ladies, if you've changed your name after marriage take your marriage license. Even though years ago I had updated my social and dl it was required because my name now does not match my birth certificate. Duane was wonderful. Personable, efficient, happy. By 2:00 o'clock we were on our way home. But when we left there were about 30-40 people in line and the parking lot was jammed. My experience within the mvd office was five star but the hassle of the website trying to make an appointment, as others have stated made me take a star away.

Friendly staff, knowledgeable. They did everything for our Passports and made it simple, and…read moreexplained everything. Our whole family has used them for over a year and they have yet to dissapoint!

Although it is pleasant in there their pricing is very misleading. I had 2 expedited options…read more One that said USPS certified mail and the other overnight. Apparently their view of overnight is very different than mine. When I think overnight I think 1 night. What they do not disclose is that they use USPS priority mail express - which they say is a between 1-3 day delivery. They don't even have USPS in the description. They do say USPS in the other 2 options but no mention of USPS in the 'overnight' option. My application left Thursday with a before 6pm Saturday as my 'overnight' delivery.

I typically would just go to the MVD to take care of my business, but my real ID was expiring and I…read morewasn't required to have a new photo but I wanted a new photo taken so that's why I came here. I'm glad I did the lady that took my photo was very friendly and she asked me if I thought the photo was OK and I was like Yep beautiful love it. I look so much less crazy now!! additionally, I also had to renew my registration and upgrade to a handicap plate or whatever upgrade downgrade whatever you wanna call so I got all that done in one shot. So the convenience and also the friendliness of being able to actually get a decent photo is worth the price. that said it's pretty expensive. But it is nice to have options. The staff was very friendly took care of everything. There was no wait and got everything done and done. Thank you wvmv!

Horrible Service, Unprofessional and Disrespectful Staff!…read more I would give zero stars if I could. My experience at West Valley Motor Vehicle Services was nothing short of a nightmare. From the moment I walked in, the staff was rude and completely unhelpful. They barely explained anything to me, and when I had questions, I was met with short, dismissive responses. They didn't even take the time to properly explain the process, which meant I had to come back to finish things that could've been handled during the first visit. To make things worse, they spent the entire time speaking in Spanish, laughing and making fun of me. I could tell they were talking about me, and I felt incredibly uncomfortable and embarrassed. It was clear they didn't care about customer service or making me feel like a valued customer. I've never felt more disrespected or belittled in a place that is supposed to be there to help. This place needs a serious overhaul in both its staff and its treatment of customers. I will never return to West Valley Motor Vehicle Services, and I highly recommend you avoid it if you want to avoid frustration, embarrassment, and terrible service.

Quick service for transferring title and getting registration on a new vehicle. Fast and cost…read moreefficient and I had no appointment

I went to this location for the past few years since live here you can schedule an appointment…read moreonline for quicker service or you could do a walk-in by pulling a ticket and selecting your last name at the computer and your ticket will populate. All you have to do is stand in line with your return and give them the proper documents if you need a drivers license renewal, a new drivers license, a registration and etc. Fees do very depending on what you do get the older the car the cheaper the registration and you also have to make sure to check if you need emissions prior to registration

I started with Sharon and she was very professional, polite and efficient. Afterwards, I just…read morewalked up to the guy between 13 & 14 to help me set up my online MVD account and he was super nice too! I wasn't even there an hour and that's including the wait time. This was the best motor vehicle department experience I've ever had; the total opposite of what we usually expect. I won't go to another location. I'd rate them 10 stars if 5 wasn't the max.

I came to take my driver's test and I had a young kid for my instructor. He was very unprofessional…read moreand I don't even understand how we got this job. He had no idea what he was talking about and he kept asking me for an id card for my insurance when I showed him all of my insurance information. And they took the same paper I showed them last time but now they made it a problem. I keep asking him what he needed and he just said id card and kept laughing nervously and I asked him to get a manger and he just stood thier until my husband came and made it a problem. I will never be coming back here and I wouldnt recommend coming here for a driver's test the the instructors are unprofessional and need to find a nother profession.

5 star review for Kelly C from Boston! She's the most wonderful DMV agent I've ever had! We were in…read moreand out quickly and she pointed us in the right direction every time something came up! We needed temporary tags last month and we came back today to get the real ones and our title(s) updated. She made the process simple and was a delight to chat with while she processed our information. Thank you for being so awesome and making the process painless!

Said it was open and when I got there there's a piece of paper on the door saying closed. This was…read moreon the 8th of April and I have heard that they close 2nd Wednesday of the month in the morning. I don't live in the area and was unaware of this. There was another car in the parking lot, that person walked up and tried the door as well.

No one likes a stop into the DMV and I'm thankful for 3rd party spots like this. Needed to transfer…read morea title and it was quick and painless! Would definitely come here again if needed.

thanking the man Edwardo for helping me out today he was wonderful I was lost about what I need but…read morehe helped me out great thank you so much Edwardo and Cactus motor Vehicles it was quick and easy I was in there for maybe five minutes getting everything I need you guys are amazing

I recently moved out to Arizona. I needed to get my ID. I showed up without an appointment and they…read moregot me in within 15/20 minutes. Everyone was super friendly. It only costed me $85. I didn't have to go to the DMV display is amazing. They handle all types of registration for on road and off-road vehicles and I believe they also do boats. Everyone is amazing the processes super easy, thank you power tags.

Avoid this location. My daughter and I had a terrible experience with P..ty, who was rude and…read moreprovided improper information that even our insurance agent found hard to believe. It felt like a deliberate attempt to avoid conducting the driver's test. We took our business to 1 Stop Motor Vehicle Services, where the service was better, cheaper, and much more knowledgeable. Definitely check the other reviews before coming here--many people have had the same issues.

Told me what I needed to get a car transferred to my name. When I went back there was a mistake on…read morethe form so had to leave to get that fixed. The third time was perfect. Everything went smooth and the wait lines, all three times, were not long at all. The employees were not only efficient but very kind.

We needed a notary and this service is free with our AAA membership…read more Office was great! Clean and we were helped right away. They had us have a seat and about 5 minutes we were called. Can't beat the value. Free and friendly. We were done in no time and headed home. Priceless!

What a crock of BS! We came into this AAA store needing to get passport photos (4 sets 2-husbands 2…read morewives) & plus hubby's both needed international drivers licenses. Our traveling partners called ahead to verify prices & availability. Each couple ordered & paid for the exact same things 2 sets of passport photos & 1 international drivers license. Our cost was $84 the other couple paid $64 for the exact same things! Granted neither couple are AAA members so we were completely aware that the charge would be higher than membership price but a $20 difference for the exact same thing!! We questioned the price difference & were treated like we were idiots. Will we go back? Absolutely not. Watch your pockets if you go in there because prices apparently are not set & are completely subject to who's sitting at the desk/computer. No receipt given or provided to provide comparisons.