I get Botox on a normal basis. My current provider is out on maternity leave and I found this place on Groupon... I figured why not, it's just Botox and I know what I need so this should be a good supplement until my doctor comes back from her leave. Pros: The office was clean, it was incredibly easy to make an appointment and the front desk staff were very friendly.The Groupon deal for the Botox was a pretty solid price and compared to what I normally pay for my treatments at my regular doctor (even with the money I paid for extra units in the office). Cons: The doctor came in, and stared at me for a solid two minutes. He then proceeded to tell me everything I need done to my face (completely unsolicited) to get the perfect look of "beauty". If I were not a secure woman, I would have probably left in tears. Luckily, this behavior has more become a running joke between my friends and I on how I need lip fillers and cheek fillers so I am beautiful. During my visit, I noticed the doctor pulling out a box of Dysport, not Botox. I decided not to say anything about this, as I never had Dsyport and know they can be "comparable in results" (even though Dysport is significantly cheaper). I regret never saying anything. It's been about a month since my treatment. Initially it looked AMAZING, and I was actually quite happy with my results and thinking I now had a great back up location to go to if I ever needed it again in the future. This week I noticed it is already starting to wear off. Being a regular Botox customer, I know this is not right. My treatments generally last 4-6 months, and this has literally been one month and I am already seeing wrinkles/movement that I should not be seeing. I don't know if this is a result of the Dysport, if it was watered down, or really what to think. I do feel this has been a general waste of my money, and I will be happy to head back to my doctor when she comes back in a few weeks. read more

I had my first appointment at DC Derm Docs after I had bought a Groupon for 6 sessions of hair removal. I had always wanted to try laser hair removal and was looking for a place that was safe, clean, and professional (not a "spa"). Both Doctors Isaacson and Berzin are not only certified but have been recognized as "top doctors" in the Washingtonian and other sources. Having done my research, I felt comfortable purchasing the groupon and trying them out. When I called for my first appointment, I felt a bit rushed so I called back because I'm a laser hair removal virgin and had alot of questions about prepping myself, etc. Office is located in a building and thankfully the security guard knew what I was talking about and directed me to suite 850. On the elevator ride up, I could not help but picture the worst but walking into DC Derm Docs, I was quickly put at ease- it's like a REAL doctor's office! ahh! I arrived 15 minutes earlier and filled out massive amounts of paperwork. My name was called and I was led into an examination room by Tara, who was my laser technician. She seemed like she knew her stuff, spoke really fast and was sure to reiterate that it may take more than 6 sessions to get desired results but would be available as a discount- thanks sales lady! I told her it was "my first time" and she was helpful and answered all my questions. It was time, I laid back on the table, technician put on gloves (yay cleanliness), cleaned the area I requested to get lasered and ZAP! ZAP! "Ok honey, you're done!" I was astonished at how QUICK my session went. I mean i sat there and felt as if someone was using a vacuum cleaner to suck the living life out of my skin/hair and after a few zaps felt a bit of a sting but nothing unbearable and not as scary as the burning smell. Not bad at all! I rescheduled as instructed and look forward to planning my remaining sessions every 8-10 weeks. If all go well, I hope to buy more sessions and maybe look into getting other parts lasered... read more

I came here for a silk peel and Lynette never asked me what type of skin I have which I think is important to know which solution to use on my skin. I had to initial a lengthy form saying I didn't use x products in the last 2 weeks, shouldn't you tell me that before I come in? She didn't say much to me about the peel so I don't know if she applied sunblock to my skin before I walked out. I guess I expected a lot more when getting a procedure done at an upscale dermatologist's office. read more

I agree with other reviewers, these doctors are probably best for cosmetic procedures rather than medical concerns. But my greater concern about this practice was the form I was given to sign, which said I agreed to pay in full at the time of the visit, but that they would also be entitled to any applicable insurance benefits - - essentially asking for my agreement in writing that they could bill both me and my insurance company for the same services. When I questioned this, the person at the front desk said they ask everyone to sign that form, so I should just go ahead and sign it if I wanted to see the doctor. Doesn't this seem somewhat illegal (?) read more

I came here and had 3 silk peels done on different days. I am not really impressed with this place. I only dealt with the techs. I felt every time I had a question regarding my skin, they would give me one word answers and not give me any helpful advice. Even though I would ask for it. One tech lost/replaced my file which in turn I was given a free silk peel which I thought was very thoughtful and professional of them. read more

Very rude when I called. Not accommodating at all. Their living social and groupon deal won't help them gain business if they keep that attitude up..sorely disappointed. Taking my business elsewhere! read more

just completed my second laser hair removal appt. out a series of 6. the staff is super friendly and attentive. Will definitely go to them for some of their other services in the future. read more

I am a 39 year old female who wanted to try Botox. Decided to try groupon, even though I have had bad experiences in the past. Not this time. Reception attendant was nice. The doctor treated me like a normal patient, not a coupon holder. I was so impressed, I bought more Botox. The doctor actually seems like he likes his job. The nurse was nice. I will go back to this place even though parking and traffic are terrible. I do love my other cosmetic Doctor (Dr. Verano on M street) for body treatments, Fraxels and other laser treatments but for injections, I might just be back. read more

I've seen both Dr. Berzin and Dr. Isaacson and I really like them both. I've had silk peals at the office, Botox and fillers and even had a skin cancer evaluation. The office is clean, the doctors are so knowledgable and professional. I trust them 100%. I don't usually take the time to write reviews on Yelp because I'm so busy but I just came back from another cosmetic appointment and I love the way I look in the mirror. It just makes me happy. So 5 stars for Dr. Berzin and Dr. Isaacson. I'd give them 10 if it was allowed. read more

I went in November for a silk peel and a woman by the name of Lynette attended me. She was very pleasant, friendly and knowledgeable. My skin looked FABULOUS after the treatment. I highly recommend her. read more

I got the Groupon for the laser hair removal and bought two because they stated that 6 treatments are really required for real results. I went in for the first time and it was horrendous. Whoever was my technician was had NO idea about differences in skin type and BURNED the crap out of my underarms. I had burn marks for at least 2-3 weeks. My second treatment I had to cancel and was not told that you need to get it done in 8-10 weeks or else it's meaningless. I scheduled for whenever I could but by then it meant the first appointment had been useless in the schedule of treatments. My second treatment is when the new technician I had told me that it had been too long and I was basically starting all over. Ugh. However, the second treatment and third were great, although the third time gave me slight burns but nothing radical. My fourth treatment was supposed to have been yesterday apparently. I called to check and see when it was and since EVERYTHING IS SCHEDULED IN PENCIL she had to flip through the weeks to tell me. On top of that, it means I was a no call and had therefore forfeited that session. I have never been to an office where a reminder call is not standard customer service. NEVER. And due to changing health insurance policies from various companies I've worked for, I've been to a lot in the DC area for the last 3 years. The receptionist could not have cared less and and was completely unapologetic. I've copied part of a review because it was put so succinctly that I couldn't have said it better. "Suffice to say, this office seems great when you walk in, but the techs are careless, the admins are dismissive, and their policies are more about making money than providing customers with the services for which they are paying." Do not go here whether for a Groupon or anything because it's not worth the hassle. The company should know better than to offer a discount and then not live up to any type of standards. Shameful. read more

I have seen a number of dermatologists in different areas, and I think Drs. Isaacson and Berzin are the best I have ever seen. They get straight to the point, do not waste everyone's time with traditional remedies that do not work, identify the problem, and resolve it quickly. In addition, they are extremely pleasant people with whom to be a patient. read more

I went to DC Derms Docs after purchasing a groupon for the underarms area. Jennifer was my technician. She was very nice and the procedure took like 2 minutes to be over. After one week my hair hasn't fell down at all. It keeps growing as usual. I called them because I was a little bit concerned about not seeing any results and they gave me one word answers and told me that it takes from 5 to 6 sessions to start getting results. I talked to different friends that have done it and they told me that after the first session the hair doesn't really grow until the 5th week...I'm very concerned about the way they treated me on the phone. They didn't even ask me to go there so they could check it out.... Let's see how it goes with the remaining sessions. read more

I came to DC Derm Docs for laser hair removal through a Groupon deal. Perhaps if their product had worked, I would have come out satisfied and glossed over the warning signs of a disturbing apathy the staff had towards the bodies of their clients, but the fact that I had to navigate their AWFUL customer service forced me to interact with this organization way more than I would have wanted to. First of all, laser patients are not their top priority and the staff made that abundantly clear. After a few sessions with the same practitioner, I noted that it didn't really seem like there was a reduction in my hair. She told me to wait a few more sessions, to be patient. When I brought it up again, she shrugged, "Oh well," she said, "hopefully it clears up." I obviously wasn't thrilled that she didn't seem to take my body seriously and scheduled with a different practitioner. This one exclaimed "you could be at a much higher level" and upped the potency of the laser significantly, which sortof singed my skin. By then, I only had one session left in my package and it was too late! At this point, I had a few main issues: 1. There was no space for me to give feedback on how the sessions were going. 2. The way they were adjusting the levels felt haphazard and wasn't communicated to me. 3. The product simply didn't work! I decided to give DC Derm Docs a call to explain my situation, and see whether I could perhaps get one or two more sessions. To give you an idea of what this place is about, their "on hold" track is all a bunch of advertisements to convince you to get plastic surgery for your cellulite or droopy breasts. That call is when I entered a labyrinth of absurdity and rudeness. The first person I called told me that of course they'd offer me two complimentary sessions to get the job done. Great, I thought. I'm glad I gave them a chance. The next day I receive a call from the practitioner I HAD JUST COMPLAINED ABOUT. She had absolutely no idea what upset me, so I had to go through and explain everything from the beginning, AGAIN, except this time instead of a warm apology she basically just told me that I was wrong. Um, okay? I tried a third time, calling the head manager this time, who begrudgingly offered me one "touch-up" session. When I get there, I kid you not, the past practitioner took a look at me and began to whisper to the one that would be working with me that day. It was completely unprofessional. The new practitioner greeted me by saying "okay, you managed to get this one for free, but you'll have to pay for any additional sessions". As though I had gone through the tedious bullsh!t of complaining just for one extra treatment. She then told me to take off my clothes WITHOUT LEAVING THE ROOM. I told her that in the past practitioners leave the room while you change, and she just looked at me until I undressed. It was uncomfortable, embarrassing, and disrespectful. This is the DC Derm Docs business model. Get folks in, get them out. They treat bodies and people as replaceable and unimportant. I came out of my experience with them feeling incredibly disrespected, belittled, and honestly humiliated. I found it totally unacceptable and do not recommend working with them. read more

I was told I was an ideal candidate for the laser procedure- fair skin with dark hair. I bought the Groupon and went through all the procedures. You cannot tell that I had anything done. When I asked the technician on the last round why I was not seeing ANY results, she told me that I would only see a 70% reduction in hair- why the heck would I get this for only a 70% reduction in hair? I would still have to waste my time to shave, wax, etc. those parts of the body. When I responded that I have not even seen close to that level of results (NO visible results actually), the technician shrugged her shoulders and told me that I must be one of the unlucky ones. I wish I would have saved up for a good laser procedure rather than waste my money on NO results. On top of that, the procedure hurt pretty bad and made my skin red for the rest of the day. This would've been well worth it, IF I had seen results. DON'T GET THE LASER HAIR REMOVAL - NO MATTER HOW GOOD OF A DEAL IT SEEMS!!!! read more

I purchased a Groupon for laser hair removal. My first session went fine and the premises are nice. However, I have had laser before and know that the treated hair falls out after about 2 weeks. 2 weeks after my treatment there were large patches of hair that just didn't fall out. It was obvious that the technician had not treated the entire area thoroughly and had missed spots. When I called to (very politely) talk to her I was shocked at the way she responded. She insisted that it was not her fault and was extremely rude. I was taken aback as she had been pretty nice at the first session. However, I was offered an appointment to re-do the treatment. I continued to see the same technician for another 2 treatments, but again after the 3rd treatment I had to have another "do-over" as she missed areas again. Once my Groupon was over I found another salon that is much less convenient to reach, but at least the treatment is done properly. I do not recommend this place. read more

DON'T GO THERE FOR LASER HAIR REMOVAL. I got a few laser hair removals done at different places (salons/spas) so I can really compare. When I decided to do Brazilian laser hair removal I picked DCDermDocs because let's admit it's pretty scary to get a laser down there. So I wanted the best and thought going to a dermatologist office would be better. I was wrong! The technicians are nurses, which is good for medical services, but not for cosmetic services. I had two different ones and both have the same issue: they miss areas. When I nicely tried to bring it up to them, they got defensive, telling me they never miss an area. But it's very easy to tell where the laser has been and where it has not. The areas where the laser is applied are red and swollen right after and you really feel when the laser goes in. So after each treatment I always notice that some areas have been untouched. It's random and uneven. And when the hair grows back, you have patches of hair now and then. It's extremely frustrating because it costs a lot of money, it was a big investment for me so I wish they would invest a few more minutes and do a great job. In the other places I've been, they are very meticulous and focused and go twice on the same area to make sure it's covered. What's even more frustrating is that they offer you a "deal" to buy extra sessions to do touch ups. But you wouldn't have to do the touch ups if they had done their job in the first place. It's so unprofessional to not cover all areas in order for the patient to buy extra sessions. Thanks a lot. Again, it's an issue that I never had at other hair removal places. My one star is for the quality of the treatment. The staff is otherwise cordial and the place is clean. But you can get cordial people and clean facilities elsewhere! read more

I purchased a Groupon for laser hair removal here, and was extremely nervous about it since it's pretty expensive and I was having it done in a rather sensitive area. I took the advice of other Yelpers and booked my first appointment with Jennifer who was absolutely wonderful. She explained everything to me in great detail and chit chatted with me and made me feel very comfortable. On top of that she's extremely fast. I was in and out in about 15 minutes total even with filling out the paperwork and scheduling my next appointment. My second appointment is tomorrow with Jen again. I will continue to schedule my future appointments with her for the remainder of my package deal. It's definitely worth it and although it's an uncomfortable feeling it's over with very quickly if you have the right person. Waxing is far worse! read more

Came here for a silk peel with a Groupon. I only dealt with an aesthetician, I'm assuming, but she told me that one silk peel wouldn't really do anything (glad I wasted $90!). After having microdermabrasion done, and a VERY light "glycolic peel", which was so "light" that it did nothing, she offered to do some extractions for me because I had a few blackheads. Well, she obviously didn't know what she was doing, because all she did was turn my tiny blackheads into big zits. Four days later, I'm left feeling much worse about my skin than before I went to DC derm docs. ...thanks. read more

I was actually turned off by most of the negative reviews on here. Had an appointment for Botox. Had the last one six months ago and didn't like it as the botox I think they used were severely diluted. Hence I had to look for another place. First thing off, everyone was friendly and very capable. Dr. Isaacson was great in explaining everything even if I already knew most of the stuff he was telling me. He also was great at explaining another treatment I had wanted done which is "secret" ^_^. Price per area is not cheap, it's $400 an area but then if things are great like the treatments I had with my "favorite" dermatologist way back in "Pennsylvania" then it certainly is worth the money. He told me to come back after 4 weeks to see how the botox worked and was going to give free "touchup" shots if it did not get the desired effect they wanted. So far, I am happy happy! Will come back to this post after 4 weeks! Knock on wood! read more

So it's been about a year since my first laser hair removal treatment and several months since my last (I went about ever 8-10 weeks and had a package of six sessions), and I am still very happy with my results. Minimal hair regrowth, and my skin looks healthy and normal. It's great not having to deal with razor burn anymore. read more

I purchased the Living Social Deal and was unable to make an appointment during the specified time frame. Every time I called they didn't have availability and during the last week before the promotion expired they stated they were short staffed. They offered services for the paid value ($185) but I would have to throw in another $200 to receive even one service. Extremely disappointed and a waste of money! read more

I bought the groupon and was only seen by technicians- And not very good ones at that. After the first treatment, I had welts all over the treated area. These swelled up and ended up being scab-like for several few weeks. I was told that I must have been in the sun- though I had made it a point to avoid ALL exposure to sun for several months before the treatment. I made a point to talk to the technician (a different lady) about this when I returned for my second treatment but she couldn't be bothered to address the very real concerns I had. She was condescending, rude, unprofessional, and at one point when I asked her if a certain area had been shaved appropriately- she very rudely said "JUST SIT DOWN, SIT DOWN" while holding the laser gun in her hand very ominously threatening to hit areas that I did not want touched. I tried to talk to a doctor, but no doctor was ever available. I felt my bad treatment was a direct correlation of my being a groupon customer; a real shame, as had I been impressed with the service, I would have remained a patient and purchased full price sessions for the other areas I had been wanting to do. I did not return to get my third treatment. I have since been to multiple clinics to get laser, and now realize that they did not know the proper settings for my skin. I am middle eastern and the strength they were using was much too powerful. Also, the machines they use are not as effective in my experience. They use big lasers to hit larger areas; however, this is not as effective as using a different system- Cool Glide, for example, which targets almost every follicle. The laser machines used at this clinic lead to patchy hair loss, and require several more sessions than would otherwise be necessary if using a more effective system. Escape while you're ahead; do not go to this clinic. read more

I visited DC Derm Docs recently to get a consultation, which ultimately resulted in a botox treatment that same day. The doctor I met with was nice and informative, but seemed a bit impatient after I asked several standard questions (what should I expect, what are the side effects, etc). But the results were positive. I was less impressed with a member of the front office staff, who scolded me for taking two free samples of lotion from a basket that was clearly meant for the taking (slightly embarassing given there were patients in the lobby). Given that I had just spent hundreds of dollars, I found this rather insulting. In short, the Dr's are professional and do great work, but a little dose of friendliness would go a long way. read more

Had an event to go to and saw Dr Isaacson for Botox and filler. The staff was very friendly and made me feel comfortable. Dr Isaacson was very informative and gave me plenty of options and pricing which was important because I am on a budget. Needless to say I look fabulous. He has the magic touch. Thank you DCdermdocs. read more

DC Derm Docs is terrific all around. Their front desk staff, nurses, estheticians, and doctors are great. The front desk staff is very accommodating every time I've dealt with them. Their esthetician named Asia does a great job, and gives great skin care advice. Dr. Berzin is a perfectionist, is very caring, and my skin looks incredible thanks to her. Jenn performed two Infini treatments on my face and I am thrilled with the results. She did a tremendous job. I love this practice and highly recommend it to anyone! Thank you. read more

The nurses and support staff are good but the docs themselves are rude, distracted, and belittle their staff in front of clients. The quality of their services doesn't set them apart from anyone else in the market to justify going there. No interest in going back. read more

I bought a Velashape groupon for two cellulite treatments for this location. I had my consultation with a couple of technicians and they showed me the area that my groupon would cover. My first treatment went ok. On my second treatment the same technicians told me that my groupon would not cover the area I am requesting and they did my treatment on my back thighs where I had no cellulite at all. They then said I would have to pay $300 if I want to cover the area I am requesting and that I should have paid $300 for my first treatment. Utterly ridiculous. Thanks for wasting my time and money. I would have cancelled my groupon had I known my cellulite areas wouldn't be covered. I am at least comforted by the fact that I hadn't yet paid for the extra four treatments which I was planning to have. read more

I literally just joined Yelp to write this review because I feel so strongly that this practice has some issues. I heard good things about Dr. Issacson from a colleague at work, particularly about how quickly they are able to get patients in for an appointment. I call the practice to see about getting an appointment or with Dr. Berzin who seems to have a good reputation as well. I make mine, pleasantly surprised I only had a to wait about a week. I then find out they of course don't take insurance which is likely why they have such flexibility in their schedule. Fine--I have good insurance and decide it's worth it to pay out of pocket (effectively, since I have a deductible). I also really like the person I spoke with on the phone--she was very nice, answered my questions kindly. I have a mole that I am concerned about, and since it's in a sensitive location I wanted to make sure I saw a female doctor who would understand the aesthetic component of whatever options I had for removal, etc. Appointment's set with Dr. Berzin. Two days prior to the appt. they call to confirm. No problem. Even though some things have come up at work in the meantime, I move some things around to be sure I can make this appointment work because it's inconsiderate to cancel at the last minute. Arrive for my 9:45 appointment at 9:38. While I'm waiting, the two front desk attendants are chatting about various things, including other patients: one person (whose name they did not care to be discreet about, likely in violation of HIPAA laws) is awful and has a "bad attitude" because she consistently shows up half an hour late for her appointments and then gets upset when she can't get another appointment immediately. Understandable, I think to myself; that is really obnoxious. Another female patient is discussed in the context of it being strange that she missed her 9:30 appointment, and even more strange that she didn't even call. They weren't being snarky about their comments, just making normal observations about patients that don't really seem to have a good sense of how to handle unexpected schedule conflicts. Totally a fair thing to say, I think to myself. The patient should have called. Note that it's still only about 9:41 at this point, so that patient is 11 minutes late for her 9:30. Shortly a woman walks out from her appointment, thanking the receptionists for squeezing her in that morning, and finally another patient in the waiting room says something about using Groupon for her visit. That makes sense, I think; this place is definitely more aesthetic-treatment oriented so they probably use Groupon to attract new patients/clients. An assistant calls my name and then disappears around the corner. I'm new to the office and am not sure where to go and so I'm wandering around a little before seeing her at the other end of the hall...luckily it's not that big. I go into the office, and it's clear she hasn't read anything about me or my visit because she asks if I need to get undressed. I wonder to myself whether she isn't supposed to be instructing me on how the doctor does things, but in any case I say I suppose so and she points out a paper gown on the exam table. She leaves; I undress. I sit, in a paper gown, on the exam table, catching up on email. Fifteen minutes go by. Strange, I think; it seemed like this place was on the ball with their appointments. Then twenty...twenty-five...thirty. It's 10:20 at this point and I have an 11:00 meeting. Even if the doc came in right that minute I was likely going to be cutting it close for my 11:00 (bizarre as it sounds, I have a day job too). After I dress and open the door to leave, the person I assume is Dr. Berzin walks up and says that she was just walking in. I say I've been waiting for thirty minutes. She says, "Give me two minutes," which seems strange to me because I would have thought (1) was she really planning to conduct this entire exam in two minutes?, and (2) an apology or an explanation for the wait was a normal response to learning that one of your patients literally waited half an hour for you. I'm an attorney, and if I ever kept a client waiting even two minutes I would apologize profusely regardless of if it was my fault. I informed her very calmly that, regardless, I didn't really appreciate having been made to wait so long, and continued walking. I explained the situation at the front desk, and--again, strange, I thought--no apology or explanation for my having been kept waiting that long. This doctor doesn't run a free clinic. Having patients wait that longfor you is absurd--when you don't even so much as process insurance (and thus they are paying out of pocket, depending on their deductible situation). Further, the whole attitude of "well it's fine for the patients to wait on me but not for me to be waiting on them" as conveyed in the waiting room is ridiculous. read more

I've been going to Dr. Berzin since the 1990s and get many compliments on my complexion even though I just turned 70! I believe it's due to this accomplished doctor, who humbly says it's my genes. She is on-staff at a major teaching hospital so is up to date in medicine and current with the latest procedures. Her staff has always been efficient, friendly, and easy to communicate with (even for the few times I've been nervous about a procedure and needed to be coddled). I moved to the Deep South 10 years ago and haven't found the level of care Dr. Berzin has given me so have recently gone back to her when I was in the DC area to see friends. The dermatologist where I live refused to remove a cyst, telling me I needed to see a plastic surgeon. Dr. Berzin removed it with very little discomfort, along with other bumps even a small, benign tumor, in a very short time. I'll come back again even if I have to travel to see her, because she is worth it. read more

I had laser hair removal at DC Derm Docs a little over 2 weeks ago, and I have not observed any hair loss whatsoever. I am an African American female, and have had laser hair removal several times in the past. Typically, the hairs start falling out as they grow back within a couple of weeks of treatment. I know that each treatment is not 100%, but to have zero loose hairs? I thought the Technician was a little quick and haphazard with her treatment. She kept getting the vacuum stuck on my skin, so it wasn't a very fluid treatment. I also was getting a Brazilian and she was wasn't very through. She actually asked me if I wanted her to do my butt. Seriously? Why pay for a Brazilian if I only want a regular bikini. Anyway, I bought a 6-pack of sessions, so I am hoping that I get a different technician next time and that the results are better. For now, I wish I could award them zero stars. read more