Consumer BEWARE…read more Extremely Disappointed - Faulty AC Installation, Water Damage, and No Accountability We hired UBH Heating and Cooling expecting a straightforward AC installation. Instead, we endured over three months of ongoing issues, property damage, and a complete lack of accountability from their team. The problems began when they installed the wrong system. After noticing that our home wasn't cooling properly, they discovered the error and replaced the unit. However, the replacement was not properly tested, which led to more issues: the system was extremely loud, the fan ran continuously for days, and wires were left improperly connected. Most seriously, due to poor installation and a failed safety sensor, the system began to leak water. This leak caused extensive damage to ceilings on both floors of our home, with visible water stains in several rooms. Their only attempt to address the issue was to apply a bleach-and-water solution--a superficial and ineffective treatment. We were told full repairs and repainting would be scheduled, but those promises were never fulfilled. Eventually, the company stopped responding altogether--no follow-ups, no repairs, no accountability. Communication throughout the process was unacceptable. We had to repeatedly follow up, often reaching out to multiple people just to get basic updates or schedule service. Technicians were frequently late and had to return for repairs multiple times, causing us to miss several days of work. During one visit, they left the attic door open despite being asked to close it and left standing water on our shelving--further demonstrating a clear lack of care and respect for our home.This experience has resulted in financial loss, emotional stress, and countless wasted hours. What should have been a routine installation turned into a prolonged and costly ordeal--with no resolution and no responsibility taken. Based on our experience, we strongly do not recommend UBH Heating and Cooling. Their conduct has been unprofessional, careless, and completely unresponsive when problems arise.

We just had an old deck removed and a new one built by United Better Homes and it looks amazing…read more The crews that removed the deck were very hard workers and did an amazing job. The three man crew who built the new deck were true professionals. Very pleased with our beautiful new deck. The cost was not the cheapest we received an estimate for but the way this deck was constructed and looks was worth the price. Tom & Debra McCarthy West Warwick, RI

I cannot express how thrilled I am that I found Chris and Stergis supply. I need railings on both…read moremy front and side doors, shutters and a front door. Chris came over measured and installed everything himself. He answered every question quickly and was extremely responsible (in addition to being so very nice). The work he did truly did transform my home. If you are looking into hiring this company, I would say don't look any further, you found the only solution.

A year and a half ago me and Chris Stergis made a handshake man-to-man agreement to rent the space…read morebehind his building for me, my wife, and our dog to live in our camper for a fair monthly price. No contracts, simple handshake deal. The agreement was strictly for a 17 foot parking spot and a little corner of his warehouse. We were in desperate need of a spot because no one would rent to us due to our dog's breed, a Siberian husky, even though she is well trained. Renting here let us stay loyal to our dog, so it was a no brainer. Day 1) We moved in. First thing Chris Stergis does is break our deal by turning that little corner space into a full blown garage. Then he makes a comment to me and my wife about not wanting to see us having fun rocking the camper through security cameras at night. Not a good sign, but we didn't care, we got to keep our dog. Day 2) I had asked him clear as day to treat us like regular people, fair treatment, no special treatment. So Day 2 he shows up with 2 camping chairs and a massive tent. I asked if he bought them with the money we just gave him and he said yes, "I don't need the money." That hurt because we were broke, but we didn't care we got to keep our dog. Then he offered water and electricity, and I agreed for a fair price. Day 3) More issues start. All we wanted was to be treated regular, not like his personal charity. He comes swinging offering laundry machines, microwave, refrigerator. I told him to stop, but he kept pushing. I stopped the laundry and microwave, but he pushed the fridge anyway, and now there's a fridge in the garage we never used. Things got real uncomfortable because he kept insisting on stuff outside the agreement. Then the food invitations. Coming from poverty, I never reject food because I know what it's like to go days without it. But after these situations, I started rejecting them. Where I drew the line was when he got food for me, and I accepted it planning to give it to a homeless lady nearby, just for him to get mad at me. His words were something like "I got that for you," implying not for her. Then he started bringing our mail to us. At first I didn't mind, but when I asked him to stop, he wouldn't. One day neighbors said good morning to me. I told him, and he got upset, telling me not to be friends with them because of something they did to him. I said no Chris, they haven't done anything to me so don't expect me to do that. Months in, he told me that as long as I was living there, I didn't have to worry about getting kicked out until four years later when he planned to retire or sell. Over many conversations I realized who he was. After a neighbor's home burned down, he criticized the single mother with kids, saying how can they possibly lose their house by not paying the bank. I told him Chris you don't know the situation, not everyone has your financial resources, you can't judge people like that. He also criticized his friend and tenant Wayne about needing to work ten more years to retire, saying to me "you know what that means, he got no money." He even said we deserved luxury and couldn't just be there all the time. I said Chris we are trying to save money, but he felt uncomfortable with us doing nothing besides work and walking our dog. Made me ask myself what in the hell I got myself into. Three months in, he threatened us with eviction over a text I sent. A month later he shows up with a lease contract asking me to sign after agreeing no contracts. I said no, and he left, but I knew he'd be back. He just kept piling on unnecessary situations, but we didn't care we got to keep our dog. Then one day he mowed the lawn without thinking our vehicle was there and chipped our windshield with debris. I didn't say anything no big deal but he did it. I did asked him for one thing I truly wanted and cared about: To always keep his own dog's bowl full of fresh water. I kept seeing Max with very little water over a year and asked him to fill it. He'd argue like it was a contest. One morning I reminded him nicely to fill Max's bowl and he mocked me. So I put up a review mentioning it. The day he printed it, he made a big commotion, screaming so everyone could hear giving the review more publicity than the website ever did, since it had zero views. He threw it in my face, shut off our electricity, denied us entry, and threatened eviction until I deleted it. So I deleted it. We never failed a monthly payment until the last two months, and that was only because he wouldn't pick up the money, just drumming up an excuse by refusing to pick up the money. He still evicted us. Now we don't have a slight chance to rent an apartment due to the eviction on our record. I'll leave it to people to decide what kind of person he is. I could easily expand even more on how he harassed my wife when she had never been involved on anything.

Not impressed by their service or quality. The front desk it's not helpful. Vincent doesn't want to…read moreanswer questions or be of any use. Alicia told me my window was order on 6/15 I called a month later it was in fact not ordered. I had a custom screen made. It doesn't fit. Too large. If the owner sees this please contact me. Thank you, Ali Rossi.

Providence glass was excellent to Work with. Very responsive…read moreand knowledgeable about my shower glass design. Can't wait for the install

I love meeting a professional who does not try to discourage me from attempting a big project in…read moretheir field without their full service involvement. I was feely mighty ambitious and thrifty when I called Krystal Glass to ask for a consultation regarding a big mirror project at my new dance studio. Jimmy made time to meet me at one location and to accompany me to two more nearby locations on the same visit. Together, we checked out several used 6 x 8 mirrors at a nearby gym, looked at a few other mirrors I had in storage, and did a recon trip of the mirrors' final destination. Along the way, Jimmy provided the information that I needed about the correct tools for moving and installing the mirrors myself with a friend. (I should have brought two friends and insisted upon paying them). He also consulted with me, my contractor friend and the building GC about the best way to build secure and attractive frames for the mirrors. After we completed the framing and moved a couple of the mirrors on our own, I wound up asking Jimmy to help procure, move and install the rest of the mirrors onto the frames. Jimmy and his team handled my many requests promptly, with kindness, patience and professionalism. I will be back with any and all of my glass needs and I will also be providing referrals. Thanks to Jimmy's input, we put together something amazing. Behold!

We just finished our new building in Providence. Krystal Glass did an awesome job on all the glass…read morewindows, doors, and storefronts. They provided exceptional service, custom-making every single unit. They were very patient in working with our architect and accommodating all the changes he requested. Jimmy, the owner, is a great person to work with. We couldn't be happier with the results. Thank you, guys!

First, the workers, did a good job vinyl siding the 3 decker we reside in. They were polite,…read moreefficient, and worked long hours. Quality job. On the flip side, at one point, the owners/bosses appear. They were typical bosses wearing clean jeans, pointing, and talking. But then they decided to start removing boxes and wiring without asking anyone or considering the consequences, which resulted in the entire house losing Internet access. I work from home and ended up losing 6 hrs pay. They offered to follow the wires from the router to reconnect, but since they didn't know what they were doing initially, this failed miserably. If you hire this company, DO NOT ALLOW THE OWNERS TO TOUCH ANY WIRES!!! They proved their incompetence. Normal folks would simply disconnect the boxes, and reconnect. Beware!!

Highly recommend; roof and siding replacement. No stress, great communication, great products…read more Crews on time, worked full days, great attention to detail, daily clean up. No disappearing act. Great great price, saved thousands from the higher priced competition. Would hire again if needed. Face left on 22 year construction, They took off off cedar shingles, installed quality vinly. House in Narragansett still looks beach.

Had a roof done less than 2 years ago. Have a warranty and now have a couple small areas that are…read morewarping and pulling up. Have called, left messages, sent emails, keep getting the same answer "someone will call within 24 to 48 hours". Never got a call back. Paid a higher price thinking I would get a better product and better support. The roof was done quickly and seems to be a good product, but the support is absolutely terrible... Better off elsewhere...can't recommend them with such poor follow up. FOLLOW UP: After posting this review, they came out and saw the issue and said they would be back to fix it. A few days later a couple guys came out, ripped off the warping shingles and replace them. I will give it a couple days to settle in and post new pictures of the repair. For now I will up their rating to 3 stars, still a little perturbed that it took a negative review to get a response, but if the repair is good, I will be fair and update it again. As promised...follow up...the repairs seem decent and, after a struggle, they fulfilled their end of the deal, so i will give them 4 stars . Thank you for finally getting the job done.

What went well? EVERYTHING! The price was fair, they showed up on time with an 8 person crew,…read moreremoved two layers of old shingles and replaced with 24 squares of Owens Corning Duration architectural shingles and completely cleaned up the entire site spotlessly. All in one day. No attitudes, no loud radios playing and no breaks from 7:00 AM to about 6:00 PM. WHAT THE HELL MORE COULD YOU ASK FOR? Use this company (formerly Marshall Construction) for your roofing needs, you won't be sorry.

years ago this company was run out of a business located at the corner of North Main street and…read moreGrand view street on the east side of Providence. these fuckers found it "ok" & "neighborly" to BLOCK GRAND VIEW STREET every morning with delivery trucks. I use to call and berate them because it was a safety issue. they did not care. even though i sold my real estate portfolio in and around the east side of providence i would NEVER give these clowns one cent of my money.

We had our windows and door done at Venture windows and we are so glad we went with them. No…read morepressure and the whole process was not only painless, but it was actually pleasant. Everyone was friendly and professional.

Highly recommended. We hired Chris and the Reliable Remodeling crew to build a couple of decks and…read morea custom shed for our newly purchased home and the result has truly turned our new house into our dream home. We've also hired him to address some additional quite major problems that our inspector missed and to add a railing to our basement stairs. Their work was consistently excellent. Communication was also great and they always showed up when promised. Very, very pleased.

Chris did a complete update on my hallway 3 levels. Walls, floors, doors, trim, fixtures, all of…read moreit. In a 1910 home, nothing is standard. He did an amazing job. Great workmanship, very crafty, even tips and saved me money. That's definitely not an experience I've had before. You can tell he takes pride in his work. He was always on time, cleaned up. I was so pleased, I had him do replacement of my back stairs and some door frame work afterwards. I am very meticulous. I have a future project he will be working on for me. He's also done window replacements on my mother's home. She too is very pleased. And he is by the book.

Joe P, Freddy and Dave were wonderful! They were on time, courteous and cleaned up perfectly…read moreinside and out. They took time after installation to go over how to clean windows, what we needed for paperwork in terms of energy star credits, etc. Three great employees. Lorraine Barnes Norton MA

Best Window company in RI!!!! Family owned and it shows. Fantastic communication and straight…read moreforward excellent pricing. The crew that installed were second to none. Joe and his crew were friendly and were great craftsman. Could not beat this team, from Anthony and his dad to Leah in the office and Joe and the crew. Great job guys!!

We hired Eagle Exterior January 2025 to final side our house. The salesman assured us of their…read morevalues, and workmanship, it was downhill after that. During the process we mentioned many times with phone calls, and text the inconsistency of the job their crew was doing. The "project manager" would show up for 5 minutes and leave. In my opinion he has no hands on siding experience at all. We asked for meetings to go over what was going wrong with this job, and we were always stood up, no communication. The crew would work after 5pm in the dark to get the job done. I don't think they knew any of their crew that was subbed out. They came in a van from MA. we were left with a disaster siding job, as other contractors put it totally incompetent. Here are some of the problems we were left with. They did come back to try and fix a few things, but what they fixed was still not fixed such as some siding above the front window that now has a buckle in it. 11 torn screens, a broken boat trailer light, gutters dented and put back on incorrectly. We now have to replace them due to the damage removing them., A back door they put on that does not close, our new deck was chipped, and scratched, also they put screwed blocks into the deck to hold their ladders, AC unit covers incorrectly attached, broken and cracked they need to be replaced, they took it upon themselves to change the architect arch on our garage to a square opening and did not ask, electrical wires screwed onto the roof, caulking to glue together siding on the shed, shed door attached with a big space at the top, finish work on the shed is a disaster. This is a lot, but I can back it up with pictures. The owner came over after the job was done, and all our complaints, and said it looked good. I don't believe he has any experience himself with siding. We went to the town hall to check if they pulled a building permit, and they did not. They told us they did. We are left with a disaster, and expense of paying for another company to fix it. Please do yourself a favor and find another company, they don't know what they're doing.

Jack and his crew were awesome. We had old vinyl replaced and we went with LP Smartside. They were…read morealways on time, they kept the site clean and they were very detail oriented. The house came out great.