My daughter and I went last night around 6pm and had a good experience. We've come a few times…read morebefore but was not happy with the service (acrylics). I mentioned to the Manager along with telling her my needs and wants then connected me to Michelle. She was kind, worked hard and the attention to detail was a vibe. My daughter got cut by the drill a few times with her tech so next time, I'll have Michelle do hers. She really changed my experience and we will be back!

I have came to this nail salon more than 5 times to get a manicure and 1 time for a pedicure. I…read morehave been lucky enough to continue to have great service. I usually always walk in and the wait time has not been to crazy of a wait. I have been getting dip powder on my natural nails and they always come out great! I have a had Helen , Kim and someone else that I can't remember but all three have been super great ,clean, and quick. I did over hear that the managers don't call customers to confirm appointments which sucks because sometimes those customers don't show up and the nail techs are unaware until the appointment time. I do recommend this place to others looking for a dip powder or gel manicure.

This is my new nail spot! I was referred here and very thankful I was. Jason is TOP NOTCH for the…read moregel nails! He can do any design and builds them exactly how you want them! The shop is very organized and appts run true to time! Everyone is very friendly and the shop is very clean. I always make an appt for nails. The pedicures are definitely great too! The massage is wonderful where other places skimp on that part. Highly recommend this place!

After 1 year of trying to find a nail tech in Riverview that actually takes their time and does a…read moregreat job, I finally found one!!! Cindy is hands down the best! She takes her time and she reqlly does such a great job. I got French tip gel on my toes and acrylic overlay French tip on my hands and the lines are so straight and all of my nails are even and just all around they look so good! My toes look fake they look so good. I would highly recommend this place and honestly I was looking around and it sees like everyone there does great work. Such a great nail salon! Thank you again Cindy!!

Ladies are very nice and the pedicures are great. They take their time to make sure it's done…read moreproperly.

Gorgeous set. New to the area. This is the best long set I've had with square shape without being…read morebumpy, uneven, or rushed through. Leiri did my pedicure. I ordered the deluxe. She was very mindful of the temperature of the towels and water and the massage was perfect. Ty did my nails and I'm so happy with the turnout. I really appreciate the time and perfection these ladies to put into their work. Their attention to detail and peaceful music really made it the most relaxing nail salon experience I've had in a while.

I came here for a relaxing pedicure on my day off and left feeling frustrated. Very disappointing…read moreexperience. I booked a regular pedicure but the technician ("Lou," not listed on their website) applied gel without confirming with me and never asked what nail shape I wanted. When I asked her to adjust the shape, she became defensive and said she assumes everyone wants square nails. She was also distracted on her phone during the service, and I was later charged for gel removal even though I never had gel on my toes from my previous salon. I had also requested a specific technician when booking, but they reassigned me without informing me and offered no apology when I brought up my concerns. Overall, very unprofessional and not the relaxing experience I expected.

Worst management and male workers. Talked bad about me the whole time tugging at my toe and being…read morerough. He literally was pulling at my nail and toe in frustration. Like that is assault and I couldn't believe he did that to me including the manager. They were so nasty I would never go here again. They didn't understand what I wanted except for a nice lady and chose to lash out and take it out of me. Never experienced that in my life and it was given a 3.6 rating for a reason. Now my toe is ruined and acrylic was placed on it when all I asked for was a tip to match the other toe (the other toe did not have acrylic on it) Services Nail painting

I am never the type to review but after learning more about getting my nails done i have to. I went…read morehere twice for acrylics. He didn't prep my nails either time. The first time I thought was okay because i wasn't aware, the guy was kind of rude but whatever maybe i'm not used to getting my nails done. The second time I went and he used gel polish without asking(i wasn't aware it was gel), an extra $20, for a total of $90+tip with the designs i wanted. Now with more knowledge of nails and the prep needed I realize he just took advantage of me being naive and my nails look like crap. I asked for leopard print and got little C's instead. Wanted square got a squoval type shape. One of the ladies also kept giving my boyfriend dirty looks like visibly to the point it was making us both uncomfortable. Would NOT recommend.

Very friendly staff and clean. Love the convenience of a salon near home. The massage during the…read morepedicure keeps me coming back and my nail polish always last. I appreciate the service.

Took my daughter here to get her nails done for having all straight A's. Arrived 30 mins past…read moreopening time, as a walk-in, because they advertise as accepting walk-in's, and I have been here before myself as a walk-in. As soon as we walked in the door we were greeted and I told her my daughter would like to get dip on her nails. She asked me if I had an appointment, and I said no, we are a walk-in. She said sorry we don't have anything available today. That was it, basically just didn't want my business. Didn't offer another time that we could come back, didn't offer to make us an appointment, nothing. It came off as very rude. There were maybe 3 customers in there at the time. My daughter was very upset at the interaction, we went down the road and were treated much nicer. Please don't advertise that you accept walk-in's if you don't, and aren't willing to work with people who may not have an appointment. I will not be back, and I will be sure to let people know about my experience, so they don't spend their money here. Edit: As you can see from the very unprofessional response to my review, absolutely no accountability. As a consumer, I looked the business up online, where it is advertised they accept walk-in's. I'd rather have my nails done by Edward scissor hands before I spend a dime here.

Terrible appointment setting asked for girl in the first chair or the second one. I arrive and got…read moresomeone else and they are booked up!! so I'm stuck with woman now cause my nails are at their end and NEED to be done so can't wait weeks to find somewhere else. I show her a picture of what I'm looking for it's a Dipset everyone in there can do dip however she argues with me that acrylic would be better even after I told her I'm not interested in that. I booked the appointment specifically for dip powder. Yeah it's probably simpler for her but I don't want the added chemicals on my natural nails. I don't know why she would take the appointment if she doesn't feel comfortable doing a Dipset on long nails like I explained when booking appt. so right there or you can tell that whoever took the appointment screwed up. Then the quality of workmanship from this woman is horrendous everything is crooked unbalanced Thick and lumpy very unhappy. YES I have the correct place in response to the owners reply about searching cameras ;included you see my receipt here. AGAIN I came in with dip on my nails which is why I asked and had to argue for dip.

I've been a loyal customer of this nail salon for quite some time, so I was honestly surprised when…read moreI saw the "Under New Management" sign. That said, I'm really glad I decided to give them a chance instead of walking away. The experience was wonderful, the staff was very attentive, the atmosphere was pleasant and welcoming, and my service was done with care and professionalism. It's clear the new management is putting effort into creating a positive experience for their customers. Like they say, just give them a chance. I'm happy I did, and I'll definitely continue coming back!

Terrible!!!! I used to come to this salon very often. I came back from a four month business trip…read moreto find out there is a new owner. The owner is a completely butt hole to his staff. The way he rushed the woman doing my pedicure was unacceptable. My nails and toes were a complete disaster due to him rushing the tech. I will never return here again. If anyone knows where the previous owners have gone please let me know.

I LOVE this lady and her work!! I would recommend Stacy without any reservations!!!!!read more

From the owner: I became a nail tech because I love nails and I want my clients to have the most beautiful nails…read morepossible. That includes the natural nail under the enhancement. If are not completely happy with your nails please come see me. I am a Master Creative Nail Specialist with 18 years experience. I love what I do and take pride in my work. I will not send you out the door with less than perfection. I take my time with clients to educate them on healthy nail care. I use only top of the line products, a disposable nail file system, and make sanitation my top priority.

Kind staff and clean place but I got the WORST gel pedicure for $50 + tip. Uneven, sloppy paint and…read morethe lady was rushing the whole time which did not make the experience very enjoyable or relaxing. Will not be returning.

I've been coming for years and I thought we had a good relationship until I became a number…read more I have making my appts directly with Jonneson weeks in advance we have learned many techniques together over the last 5 years experimenting and he was also learning how to use matte or add different textures and ombré, or marbled dip. The problem I had was He didn't even take the time to talk with me, or ask if he could reschedule me to someone that takes longer and charges me more. For example Jonneson can do a dip set in less than 2 hours even if he gets up to answer every phone call or walk in which on average has been a lot. Anywhere from 6 people to more. He would charge $70-$85 I never said a thing and always waited for him to return and paid whatever to have exactly what I asked for. I didn't appreciate having my appt moved to someone else that cannot do the same work in the same amount of time the day before my appt. In comparison I would pay more with Kim $85-$110 for because she took more time and could do the dip design like Jonneson and she used Gel. Also the last time she didn't paint some of my edges not fully coated and with my natural nails they would crack or peel at the edges. She also took almost 3-1/2 hours to do them. So very different experience and higher cost for lower end product aka gel vs dip and longer time. So unfortunately after so many years of feeling like maybe we had a good customer relationship it was very frustrating to rely on having my nails done here and the quality I was getting with Jonneson to getting a text to go somewhere-else when there wasn't a problem until he created it. The text message said that he wanted to answer the phones more and do more management and not do any more nails. Why was that so difficult to have a conversation with a long-time customer and say look things are getting busier and moving away from doing nails like yours and want to do more basic manicures or stop doing them all together. I followed you from Bliss nails where he started as a technician to Encore where he was promoted to manager. So much for loyalty. I was hoping for communication and not what happened after I wrote a review when my appointment was cancelled on me without notice. Hopefully this doesn't happened to the next person or remember that there is always a chance that when you think you found your mail tech in a instant and without notice you can find yourself out of luck !

Jennifer was great and quick! My nails look great!! This is my go to spot when I need my nails…read moredone and I didn't make an appointment. The salon is always welcoming and clean.

Decided on a chrome finish #6.. Looks nice and shiny. I appreciate the quick and professional…read moredesign and finish. As. Regular I recommend this shop. See you next time!