My daughter and I went last night around 6pm and had a good experience. We've come a few times…read morebefore but was not happy with the service (acrylics). I mentioned to the Manager along with telling her my needs and wants then connected me to Michelle. She was kind, worked hard and the attention to detail was a vibe. My daughter got cut by the drill a few times with her tech so next time, I'll have Michelle do hers. She really changed my experience and we will be back!

The nail tech was really pushy with upselling. Only 3 of my nails are straight. My toe nail is not…read morefully polished. It was clean and they appeared to be using sanitized supplies. But they did not offer complimentary drinks as advertised on their site although they did offer it to they woman sitting next to me. I would not go again...

Came to get a pedicure. it was busy 10-15 min wait which was fine. but the moment the lady started…read moreit felt like she was rushing the entire service. after waiting 15 mins to just get in a chair. she asked what i wanted. i got a lavender deluxe pedicure which on the book says it quotes you a time... She cuts me.. doesn't massage me & 15 mins later she was done. i really do enjoy coming here i come often but probably my last time. i spent $90 on a 15 min pedicure?? I WAS JUST TRYING TO RELAX BEFORE I GIVE BIRTH BUT $90 for 15 mins later experience is CRAZY. i believe the tech name was vickey honestly she needs do better.

This is my new nail spot! I was referred here and very thankful I was. Jason is TOP NOTCH for the…read moregel nails! He can do any design and builds them exactly how you want them! The shop is very organized and appts run true to time! Everyone is very friendly and the shop is very clean. I always make an appt for nails. The pedicures are definitely great too! The massage is wonderful where other places skimp on that part. Highly recommend this place!

Ladies are very nice and the pedicures are great. They take their time to make sure it's done…read moreproperly.

Gorgeous set. New to the area. This is the best long set I've had with square shape without being…read morebumpy, uneven, or rushed through. Leiri did my pedicure. I ordered the deluxe. She was very mindful of the temperature of the towels and water and the massage was perfect. Ty did my nails and I'm so happy with the turnout. I really appreciate the time and perfection these ladies to put into their work. Their attention to detail and peaceful music really made it the most relaxing nail salon experience I've had in a while.

The ambience of the salon as you walk in greets you with a serene atmosphere. The seating area is…read morewell lit and ventilated beckoning one to settle in comfortably. The nail technicians were very pleasant and attentive inquiring throughout the process whether we were satisfied with the work being done. The attention to detail is bound not to disappoint- very precise and beautifully completed nails will astound you! Look no further than this salon. The best nail technicians are Haidy and Amy. Check out the photos below:

I rarely leave reviews, but this experience was disappointing enough that I felt I should…read more I came here with my mother-in-law for two deluxe pedicures, and together we spent around $150. At that price, I expected professional, respectful service. Unfortunately, the attitude we received throughout our appointment made us feel uncomfortable and unwelcome. What upset me the most was that one of the employees assumed we couldn't understand what she was saying. I understood the foreign language she was speaking, and hearing negative comments about customers while they're sitting there is incredibly disrespectful and unprofessional. Customers are paying for a service and should be able to ask for reasonable preferences without being treated like they're a burden. We were paying customers, and we deserved to be treated with kindness and respect. To make matters worse, after our visit, my mother-in-law developed an infection on her toe. While I can't say for certain what caused it, it was very concerning and only added to our negative experience. Overall, between the poor customer service, disrespectful comments, and the health concern afterward, I won't be returning. I hope management takes these issues seriously and improves both the professionalism and cleanliness of the salon so future customers have a better experience.

Great nail salon. Offer high-quality wine and they're just very kind. They listen and it was the…read morebest pedicure I've had with the longest massage and what a great price. Loving my French manicure. Took my daughter there for a spa day and we thoroughly enjoyed our time there. If I lived in this area, there would be my full-time salon.

I am never the type to review but after learning more about getting my nails done i have to. I went…read morehere twice for acrylics. He didn't prep my nails either time. The first time I thought was okay because i wasn't aware, the guy was kind of rude but whatever maybe i'm not used to getting my nails done. The second time I went and he used gel polish without asking(i wasn't aware it was gel), an extra $20, for a total of $90+tip with the designs i wanted. Now with more knowledge of nails and the prep needed I realize he just took advantage of me being naive and my nails look like crap. I asked for leopard print and got little C's instead. Wanted square got a squoval type shape. One of the ladies also kept giving my boyfriend dirty looks like visibly to the point it was making us both uncomfortable. Would NOT recommend.

I give this a five star rating as Lily who I go to there is wonderful. I have been having my nails…read moredone since the 1980's and she is one of the best. You need an appointment most times. My only complaint is the lingering mask mandate at this late date. The governor has lifted it so unsure why it is still being required. Employees having to wear masks for 8-10 hours a day are risking their health as it can lead to bacterial pneumonia. People are vaccinated herd immunity has taken effect and there is no real science behind it in fact the science speaks against it. God bless those in the service industry.

Three years ago, I walked into Marco Nail & Spa as a new resident of Apollo Beach. I didn't have an…read moreappointment because I had recently moved from Ohio, where walk-ins are common. Instead of treating a potential new customer with kindness and simply explaining their policy, I was met with rudeness and made to feel like I wasn't welcome. I left and wrote an honest Google review about my experience. Three years later, I decided to put that experience behind me and give this salon another chance. People and businesses can improve, and I believe in second chances. I made an appointment, expecting to be treated like any other customer. About an hour later, the manager called me and told me she was canceling my appointment because she knew I was the person who had written the negative review three years ago. Those were her words. Rather than welcoming a customer back and proving that the salon had changed, she chose retaliation. That decision says far more about this business than my original review ever could. A professional business values feedback--even when it's negative--and uses it as an opportunity to improve. Refusing service to someone simply because they shared an honest experience years ago shows a lack of professionalism and an unwillingness to accept criticism. Policies are one thing; treating people with respect is another. It is not the appointment policy that concerns me--every business is free to have its own rules. The problem is the attitude toward customers and the decision to blacklist someone for leaving honest feedback. If a business is confident in the quality of its service, it shouldn't be afraid of earning back a dissatisfied customer. I gave Marco Nail & Spa a genuine opportunity to change my opinion. Instead, they confirmed it. Future customers deserve to know that this is how this business chooses to handle criticism.

Kat is my girl!! She gets it right every time! I can show her an idea or we'll talk about it and…read moreshe'll nail it. She is very personable and it's always a great time. Only person I trust waxing my eyebrows too. The shop is very cute, clean, and the staff is very friendly.

Terrible!!!! I used to come to this salon very often. I came back from a four month business trip…read moreto find out there is a new owner. The owner is a completely butt hole to his staff. The way he rushed the woman doing my pedicure was unacceptable. My nails and toes were a complete disaster due to him rushing the tech. I will never return here again. If anyone knows where the previous owners have gone please let me know.

I LOVE this lady and her work!! I would recommend Stacy without any reservations!!!!!read more

From the owner: I became a nail tech because I love nails and I want my clients to have the most beautiful nails…read morepossible. That includes the natural nail under the enhancement. If are not completely happy with your nails please come see me. I am a Master Creative Nail Specialist with 18 years experience. I love what I do and take pride in my work. I will not send you out the door with less than perfection. I take my time with clients to educate them on healthy nail care. I use only top of the line products, a disposable nail file system, and make sanitation my top priority.

Kind staff and clean place but I got the WORST gel pedicure for $50 + tip. Uneven, sloppy paint and…read morethe lady was rushing the whole time which did not make the experience very enjoyable or relaxing. Will not be returning.

I've been coming for years and I thought we had a good relationship until I became a number…read more I have making my appts directly with Jonneson weeks in advance we have learned many techniques together over the last 5 years experimenting and he was also learning how to use matte or add different textures and ombré, or marbled dip. The problem I had was He didn't even take the time to talk with me, or ask if he could reschedule me to someone that takes longer and charges me more. For example Jonneson can do a dip set in less than 2 hours even if he gets up to answer every phone call or walk in which on average has been a lot. Anywhere from 6 people to more. He would charge $70-$85 I never said a thing and always waited for him to return and paid whatever to have exactly what I asked for. I didn't appreciate having my appt moved to someone else that cannot do the same work in the same amount of time the day before my appt. In comparison I would pay more with Kim $85-$110 for because she took more time and could do the dip design like Jonneson and she used Gel. Also the last time she didn't paint some of my edges not fully coated and with my natural nails they would crack or peel at the edges. She also took almost 3-1/2 hours to do them. So very different experience and higher cost for lower end product aka gel vs dip and longer time. So unfortunately after so many years of feeling like maybe we had a good customer relationship it was very frustrating to rely on having my nails done here and the quality I was getting with Jonneson to getting a text to go somewhere-else when there wasn't a problem until he created it. The text message said that he wanted to answer the phones more and do more management and not do any more nails. Why was that so difficult to have a conversation with a long-time customer and say look things are getting busier and moving away from doing nails like yours and want to do more basic manicures or stop doing them all together. I followed you from Bliss nails where he started as a technician to Encore where he was promoted to manager. So much for loyalty. I was hoping for communication and not what happened after I wrote a review when my appointment was cancelled on me without notice. Hopefully this doesn't happened to the next person or remember that there is always a chance that when you think you found your mail tech in a instant and without notice you can find yourself out of luck !

Jennifer was great and quick! My nails look great!! This is my go to spot when I need my nails…read moredone and I didn't make an appointment. The salon is always welcoming and clean.

Decided on a chrome finish #6.. Looks nice and shiny. I appreciate the quick and professional…read moredesign and finish. As. Regular I recommend this shop. See you next time!