​I'm writing this to warn anyone considering this dealership: Do not take them at their word. They are predatory and will say absolutely anything regardless of the truth just to close a sale. ​The "Bait and Switch" Experience ​A friend of mine ended up here after their car broke down nearby. While it wasn't the best idea to buy a car under duress, the dealership took full advantage of the situation. My friend specifically wanted a truck, but since there were none on the lot, the staff pushed them into a Mitsubishi Outlander EV. ​To get the deal done, the sales team made several bold claims that turned out to be complete lies: ​The 45-Day Lie: They told my friend they had 45 days to "change their mind" and bring the car back to swap it. ​The Delay Tactic: When my friend called to switch as agreed, the dealership claimed they "hadn't closed the deal yet" and told them to wait. This was a trap to run out the clock. ​The Payment Trap: They offered "no payments for two months," but later used those missing payments as a reason why my friend couldn't trade the vehicle in, claiming they didn't have enough payment history. ​The Financial Fallout ​Once the "45-day window" passed, the dealership's tone changed instantly. They refused the swap and instead tried to force a new loan with: ​Astronomical interest rates. ​A requirement for a co-signer. ​A monthly payment that jumped an extra $200/month on top of an already high $900 payment. ​The Bottom Line ​They manipulated my friend into waiting until it was legally too late to push back. While I wish my friend had walked away the moment they didn't see the truck they wanted, this dealership proved they have zero integrity. ​Buyer Beware: If it isn't in writing, it doesn't exist. They will promise you the moon to get you to sign, then leave you stranded with a high-interest loan and a vehicle you never wanted. Go somewhere else read more

I worked with Jaydon and Paul and had a Great experience. I was not looking forward to the car buying experience as it can be very stressful but they were all awesome here, as was the finance manager Shehad. Love the car and can't imagine a better car buying experience! Thank you to Daytona Mitsubishi! read more

Mitsubishi is full of BS. That commercial about them being able too get you in a vehicle is bullS^it. I have a low credit score and almost every other problem that they claim that they can work with is a complete and utter lie. It applied and I guess my credit was too bad so they should stop saying that they can help anyone because it's a lie read more

Just went yesterday and the scam and unprofessional staff claims are true! DO WASTE YOUR TIME!!! I immediately test drove a car without even presenting my ID and the "Sales rep" (from Louisiana) after being in the car for 30 secs felt the need to tell me he served 10 years in the federal prison! That was the first red flag, he knew nothing about the process and even told me he wasn't a car Saleman but was a life coach. My wife and I been together 2 decades and he starts spilling his school of hard knock life lessons to us and he didn't have any knowledge on the car or the process. He then referred me to someone who was even worse than him. The experience was a nightmare and do not waste your time. I sent all info ahead and they had nothing. or even my name for the "scheduled appointment" read more

Hands down, the best service department in the business! This service department is amazing! Friendly, knowledgeable and always welcoming. Prices are reasonable, and you always know how long service will take. Love Barbara and Keith! read more

Update: kero was my salesperson and he's a scam just like bob and the rest of the employees. I was wrong about my decision at mitsubishi motors after purchasing my car I've been having issues with my car and Mitsubishi employees has been giving me the run around and the employees lying stating that my car is fine and that it passed inspection, but that's a lie reconsider going to Mitsubishi in Daytona Beach Florida. They get over on women so make sure you have a man who knows about cars when you're trying to purchase a car. They will sell you anything to get a sale. I've been back multiple times complaining about the car and all they do is ride it around the block to be honest that's not gonna tell you anything. I'm livid!!!! read more

Buyer BEWARE...This dealership say do anything to get a sale. Quick talk and delivery. Put one figure on contract for our loan owed and then they paid my previous loan $4,000 short. If I didn't catch it, they would've gotten away with it. When I brought it to their attention, they blamed it on the bank and said that they did, indeed give the correct amount and the bank will give us the refund. After speaking with the bank numerous times, it turns out in the end they wrote a check for $4000 less. They denied it and denied it until finally the bank had to come up with a check electronically to show. It was the wrong amount. They have done nothing but try to swindle us out of this money. I wonder how many people he has done this to and they did not catch this. I say fraud. read more

Trent, his manager, and the finance guy seemed to want to work with me. I brought my car in running and when my wife and I decided to NOT take the deal, I got in my car and it would not start. As we were leaving, Trent made several rude unprofessional comments. I will not be returning. read more

Got a cple calls top dollar for trade it they was gonna lower my payments after a few hrs of a very shady deal and for first time ever having them tell me to voluntarily surrender my car cause they lied about top dollar payoff and a bunch of jumbo about paying 800+ a month for 6 months to many signs told me to run while I still had a chance ... this may be normal practice for them but I usage never ever had a dealership ask me to screw my credit up more to get a better deal I am very curious if that is normal so will be checking into it read more

False advertising, also charge over sticker as they take stickers off the cars. Do not stop here. Charged me 10,000 over msrp.

Received mail with a "your prize is right" match game. Played and it said I won $5000. Even called the location to verify. Drove all the way there for them to tell me although the game clearly said I won, the confirmation number which had nothing to do with the game itself was off by a few numbers. Told me I actually won a $5 gift card to Walmart which I promptly tossed in the trash. Typical dealership, spit in the face and waste of time. Great way to sell cars, send fake winning games to draw people to your dealership only to piss them off and then have the audacity to ask if they want to buy a car. read more

Zero stars! They are shady and do things behind your back. They do not listen when you say no and will still shoot your credit out to as many banks as they want to. Super dishonest. read more

They are advertising $4500 cash to everyone; I was told it doesn't apply to used cars - bought a car from them Sunday and they have the absolute worst salesmanship and customer service I've ever experienced...haughty, rude, arrogant, condescending, no communication skills, not professional whatsoever. I'm still trying to settle things with them and they're absolutely awful read more

Same ole car dealer games. Bait you in switch up the terms. High interest rates higher car prices. Buyer due your due diligence

Trent, his manager, and the finance guy seemed to want to work with me. I brought my car in running and when my wife and I decided to NOT take the deal, I got in my car and it would not start. As we were leaving, Trent made several rude unprofessional comments. I will not be returning. read more

My wife and I went to Mitsubishi on a Sunday looking for an Outlander. Only dealership I could find within 100 miles of Jacksonville that had a decent selection on Outlanders. Scott was our salesman. He was polite, professional, and accommodating. We had our child with us and he was very kind by moving every vehicle we looked at into the shade. He also had a wealth of knowledge about the different vehicles we asked him about. Negotiations were pleasant compared to past experiences. We got the vehicle we wanted at a fair price after some back and forth. Bob was our finance guy. He was efficient and able to explain ever we had questions about. I like Mitsubishi because of their affordability and reliability. I would recommend this dealership!!! read more

I bought my beautiful car here. Very comfortable place. Friendly staff and quickly works.

bad service worst part service and manger of part does care plus has worse employees in customer service his name John I never see attitude like that he look like with fraud company not big car dealer my order 5480 was on 08/16/2023 I never receive my order kind of usps delivery wrong address.he told me they do not car no replace or refund this my problem I should fix usps part manger he doesn't car I left many massage never answer they already sell part higher any place eals not service.now I knew whey many people give this place bad rate read more

I can't say enough good things about this place. I totaled my car in an accident only had a rental vehicle for a week I have horrible credit and was stressed to even attempt to buy a car. Mike (sales man) suggested a co-signer how ever, my co-signer resides in NJ. Mike still convinced me to come in and look at some cars. I did got the financing approved. They mailed the paper work to my co-signer and got me into a brand new outlander sport. While I couldn't take the car till all documents were signed and returned. They took my rental back to enterprise and let me use their loaner car. Everyone was amazingly friendly and fast. Daytona Mitsubishi was exactly what a stress free car buying experience should be! You guys are awesome! read more

These Salesman are messaging people on facebook saying they will be approved to get them to the dealership. Once your there, they run your credit 8 times!!!! then when your approved, they want you to buy their tiny ass mirage. I was approved for $13k and was never told because they wanted me to buy the mirage for $13k when i wanted a SUV. Which they had one just didnt want to sell it to me smh, Scamming ass people. How you gonna pick the car I want? The bank called me multiple times to get the auto loan done. Daytona Mitsubishi NEVER CALLED OR MESSAGED BACK. Smh waste of my time and made my credit decrease about 20 points. Unless you want them to pick the car for you DONT EVEN BOTHER! read more

NO NO NO Paid for upholstery protector, never applied Paid for safety theft protection, never installed Paid for registration twice, once electronically, another separate registration charge on contract I'm retired, thinking that older widows are being deceived NO NO NO read more

BUYER BEWARE!!! This dealership will tell you anything to get a sale. I was lied to up and down by both the sales manager and the sales rep. I was told I would receive free oil services, which isn't even something they offer apparently. If you're going to buy a vehicle, I highly recommend going to a dealership outside Daytona. These people are liars and crooks. read more

Daytona Mitsu goes above and beyond to give the best customer service I've seen. The staff is well mannered and everyone immediately is on the scene if you have the slightest issue or question to be answered. The service department was quick with my oil change and rotate and I will definitely be back in the future! read more

Came in today to have my car windows tinted. Everyone was so much and made sure that I knew about how long it would take. I was there a while but was treated kindly and kept up to speed as far as how long it would take to complete the job. My car looked great once completed and they even washed my car inside and out! Once again, Mitsubishi crew, job well done! read more

This place is horrible the salesman Bob is the rudest person ever. My daughter in law needed help getting a vehicle and I had no problem because she's very responsible. I was called asking of I would cosigner I said yes. Everything went through went to sign the paperwork ok fine. My daughter has did her signing the day before. Unbeknownst to me they called her back up telling her she had to resign. Not telling either one of us that what they were doing is putting me as the owner of the vehicle. I found this out a week later from a call from the finance company. Who informed me that they had me as the loan holder. The car company kept telling me that they were wrong and a bunch of other foolery. Now my license is being threatened because of this. I was told by Bob that this is not his issue it's mine. Yet you all get the sales off of trickery. I'm taking this matter further in hopes that Noone else is tricked. Every dealership I have spoken with mouths are wide opened when I called to ask about this. read more

We purchased a used 2017 Mitsubishi Mirage two weeks ago. At first we were told we would get a 10 year warranty. At closing we were told we would not get the warranty. They wanted to sell us one for $1,000. We were overcharged by $300 on the agreed price of the car. They agreed to pay it back. I have been trying to get my check for 16 days and still no check. I have been getting the royal runaround. The car had a smoke smell and they agreed to clean out the smell. Someone was supposed to call us with an appointment and no one called back. We are finally having this done today after 16 days. I am 72 years old and this is the worst customer service from a car dealer that I have ever experienced. I wish there was a rating less than one star. I'm not sure why it says we're from San Francisco. We live near Daytona Beach. read more

DON'T WASTE YOUR TIME! I was given a quote from the internet sales people (went the internet route because I live an hour away and wanted to just go in, sign and drive). I went to pick up the car and they said they couldn't give it to me for that price AND THEY WOULD NOT HONOR THE QUOTE! In addition, the manager's threw a "new" employee under the bus and the employee wasn't working that day so they couldn't even defend themselves. If you are a manager, you are supposed to take responsibility for your employees. I received NO APOLOGY, just reasons why they couldn't honor the quote! Horrible people to deal with (except the one I originally dealt with over the phone). I agree with Jeremy B. - "If you're going to buy a vehicle, I highly recommend going to a dealership outside Daytona. These people are liars and crooks."! read more

Daytona Mitsubishi is an absolute scam. They have a pre approval application on their website that I filled out and submitted. I had gotten a letter of approval shortly after saying I got pre approved for $33,000. They sent me a activation code saying "instant buying power" for my $33,000. I went up to the dealership the next day to buy a lancer evolution for $28,000. I had my car that was paid off and they never told me how much they would give for it. They worked out the numbers in front of me and said it would be roughly $32,000 out the door. INCLUDING INTEREST and somehow came up with $699 a month for 72 months. I then brought up the pre approval loan and no one at the dealership even knew it existed. Extremely rude service. Didn't even say thank you when I told them I'm not interested. They just got up and walked away. read more

Place sucks lied to my face honestly it's trash can't they will lie to you just to get you in the door honestly the most reliable thing there is their cleaning lady read more

Slowest and worst customer service ever. How can it possibly take 2 hours for an oil change that takes 30 mins anywhere else

I am highly disappointed in this company, I run a collision shop and I dropped a vehicle off to them personally to diagnose the check engine light, not only did they never contact our shop regarding the diagnosis of the engine light (I had to call them after a week) but they released this vehicle to the customer without our consent to release it to the customer. I understand yes it is the customers vehicle however the customer was not the one to authorize diagnosis nor did the customer drop the vehicle off there for the shop should have been contacted to verify if the vehicle was okay to be picked up by the customer. Now the shop is out a $500.00 deductible and has no collateral either for this deductible. Being in this business for over 30 years I have NEVER experienced so one so careless and disrespectful like Chris the manager of the service department, he told me he is not out any money and he will not pay for the money that I am now out of on this claim and maybe next time the shop would leave better details to not release the vehicle to the customer, BOTTOM LINE WHEN A COMPANY DROPS A VEHICLE FOR A DIAGNOSIS YOU RELEASE THE VEHICLE BACK TO THE COMPANY OR CALL THE COMPANY WHEN THE CUSTOMER IS THERE TO PICK IT UP AND VERIFY IF THE VEHICLE CAN BE RELEASED TO THE CUSTOMER. read more