Went to Daytona Mazda, and had a great time checking out the cars. Initially, we wanted a CX 30, but discovered the CX 3 met our needs best. We got a great deal of info, facts and insights from our salesperson Popeye ( yep, like the sailor-man)! I am a challenging customer to deal with, but the staff helped me get a fair deal without a big fanfare of BS or bloodletting. The finance was the easy part. JB ( Jason) , had the details wrapped up faster than any dealership I have dealt with. I hate long waits especially in these times. What a pleasant guy! Very personable, and straightforward with the financing, and benefits of warranties! Got a great vehicle for a wonderful deal, and got a very fair trade in price for my vehicle. Coincidentally, be sure to check out the underside of the Mazda on the platform on the way to the ( wonderful) coffee machine. Fascinating! Very Veteran friendly dealership! Kudos to everyone there! read more

Daytona Mazda - Julie & Chewie in Daytona Beach w New CX3 from Daytona Mazda - Car Dealers Near Me - Daytona Beach, Florida

They could start by keeping the deal that was negotiated. As you go through the buying process they start charging you for things that was previously included in the negotiated price. A deal that should have taken an hour can last an entire day. They reminds me of time share salesman. read more

Avoid the service department at Daytona Mazda. I had a scheduled 7:30 AM appointment to return a defective loaner vehicle they gave me because the tire kept going flat. Instead of handling this quickly, they took my keys and ignored me.After sitting there for a full hour with zero communication, I went up and asked for an update. The agent told me they would "go check on it." I went back to the lobby and waited another 30 minutes, and still, nobody ever came back to tell me a single thing.They initially claimed they were changing the tire on the defective car, keeping me trapped until 9:00 AM. After wasting 90 minutes of my morning making me wait for a tire repair, they ended up just swapping me into a completely different vehicle anyway! Why make me wait an hour and a half for a repair when a replacement car was available the entire time?To make matters worse, when I asked what was going on, the service staff responded with defensive attitudes and rolled their eyes at me. I only got a car because I finally had to get upset and speak up. Absolute operational incompetence and miserable customer service. read more

Bought a new MX-5 from them recently and was treated really well by Alexander. Price was easy to negotiate. Financing was super easy and overall transaction time was super fast. Highly recommend calling Alexander if you are looking for a new Mazda. read more

Talk about the worst customer service experience EVER!!! I came here on Tuesday to bring my SIL car. We had schedule two things to get down. We arrive at our appointment. They said we can use the car service to go somewhere or stay here to wait. That's a cool option so we left. Two hours after we called to get a status and no answer. We waited another hour nothing so we went back and they hadn't FIXED ANYTHING!! They were doing "paper work" and trying to call to make sure it's covered. Why didn't they just communicate with us instead of us waiting till 12:30. So we said let's just go and come another day so we asked for the car. It took them till almost 2PM!!! Everytime we asked someone gave us a different answer. One said it was getting a car wash (lies it was dirty still). Then someone said oh they're fixing the window lies (they said they couldn't) then they said the worker had left for his lunch so they would tell someone else. They never did we had to remind them. Worst car dealership experience of my life. We left exactly right at 1:50pm we arrived at 8:30 am and they didn't fix nothing nor even do the alignment we asked for. All this could've been easy if they just communicated. Just say hey "we are trying to get approval can take long wanna come back or wanna wait" but they didn't. I guess common sense is not that common. read more

Daytona Mazda - Car Dealers Near Me - Daytona Beach, Florida

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Stay away! I did a deal by phone with Daytona Mazda. They gave me an offer, and it was supposed to be a quick sign-off when I arrived. In the finance office, a person--possibly named Dragon--told me everything was ready and just to sign. But when I began signing, all the numbers were altered. Without my consent, he added a charge for extended warranty and paint protection. When I realized, I told him this wasn't correct. He said he thought I wanted it, but I told him he should have asked first. He then said he would remove it, but after four printouts, I still found hidden charges--$189.99 for dents and scratches--hoping I wouldn't notice. I also asked the salesman to remove the Daytona Mazda sticker from the bumper, and when they did, two scratches were exposed, clearly covered by the sticker. I asked the salesperson to check with the manager, and the manager said he wouldn't do anything because he lost too much on my car sale. This is not customer service. For a better experience, go to Lakeland Mazda. read more

We recently purchased a CX-90 at Daytona Mazda. We love the car but were having issues with how the vehicle worked, based on the interior icons. Every vehicle operates differently from navigation, entertainment, settings etc. Learning every detail of a new car is not an easy task, especially when you are not internet prone. Needless to say, we spent, in total, approximately two hours with J.R. Murray, the Product Specialist for Daytona Mazda. His job is to educate the new buyer as to how the car works, from beginning to end. He was extremely knowledgeable and we gained mountains of information from him regarding how our CX-90. Every car dealer should have a Product Specialist like J.R. Murray who can show the Buyer how the car operates once they own the car. This is the first time, in the purchase of a car, and we have owned many, that we had an individual whose job was to educate us on the vehicle from beginning to end. Thank you, Tom & Sandy Magner read more

I came in from Jax to get a 2017 Ford Mustang, and at first everything seemed fine until I realized I spent over $30,000 for a car that has a broken window that wont roll down, and a broken mirror that wont adjust. I was told that they did not fix these issues because they were not safety issues. Also within owning the car for 2 weeks collections call me saying that Mazda was trying to collect money that I was not supposed to pay yet according to our deal. Very frustrating experience that i'm still dealing with. read more

The service at Daytona Mazda was superb! Cat, Chris, Charles, and Luke were such a pleasure to work with. Cat especially took it upon herself to make sure we were getting a car that was exactly what we were looking for and Charles made it happen! Thank you so much for making our purchase so pleasurable. read more

I came in at 1:30 , 30 minutes before closing with a dead battery and Mike the service department manager! Saved me I appreciate this very much they were already two hours behind and didn't let me drive home unsafe. Thank you Mike highly recommend read more

I've previously given the service department at Daytona Mazda very poor marks - and they continue to earn them. I was in for an oil change and tire rotation and will reiterate my past thoughts: 1) They are unbelievably slow - every time I walk in the door, I'm there at least two hours. Was told 80-90 minutes for the services (which is still pretty slow) but was again forced to wait 2 hours for completion of very basic maintenance. 2) They are overpriced, and use hidden fees - $100 for an oil change and tire rotation. On top of high quoted prices, they add a $10 "shop fee"...couldn't tell you what that covers. 3) They push unnecessary services - I was in for my 15k miles services and they strongly recommended fuel induction service. Seriously - that is a totally unnecessary service for vehicles with lower mileage. Maybe you consider doing that at 50k...maybe. Mazda does not directly recommend this service, it's only recommended by dealerships looking to make easy money by exploiting uneducated consumers. I love Mazda vehicles and have had great luck with them. But the service department at Daytona Mazda is the worst I've ever visited. Slow, overpriced, and unscrupulous. They only care about generating revenue, and not providing quality service. read more

4 stars because I had to go back to fix the deal. But all said and done if car performs well . I'll go back.

Had been looking for a new car for a while and narrowed it down to a couple choices - Honda CRV or a Mazda CX-5. Visited some dealers and sometimes found ourselves treated (being nice) less than professionally. We were lucky enough to run into Ashley Patt at Daytona Mazda who patiently showed us our options (both new and used) as well as another possibility (CX-50), no big sales push, just a great demo of the features and options available. The resulting price was about the same as other Mazda dealers (we'd done our homework) but we chose to buy here based on the service level of their sales rep. Doubtful that anyone really "enjoys" the car buying experience but they honestly made the process as smooth and easy as it could have been. read more

I don't usually type reviews but I wanted to this time. Today I had a great car buying experience at Daytona Mazda. I arrived at 9:00am to test drive a new Mx-5. I was immediately greeted and the dealership doors opened for me right when I got out my car. I was glad to see my new pearl snowflake white convertible parked safely inside of the dealership. They rolled it outside and couple minutes later I was driving down the road shifting gears with a salesman named Chaz. Shortly after I was seated at one of the desks. Chatted a bit with Chaz , professional and kind. I enjoyed speaking with him , real positive vibes. Then another associate came to the table and then the dealing began. He wasn't pushy or rude simply presented me an offer. Shortly after a deal was made that I was comfortable with. Next I met Eddie the finance manager . Very polite and friendly. Went through the terms and sign. Soon after I was outside sitting in my new drop top with another friendly fellow setting up the Mazda app and connecting my phone to the car. Also going over all the settings and buttons on the car. I looked at my watch and it was like 12:30. Smooth and quick car purchase. Chaz the salesman also went the extra mile and drove my old car to my house while I drove my new convertible home. Daytona Mazda earned my business today ,I recommend and I'll be back for more purchases in the future. read more

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Beware! This dealership is dishonest. They lie and it was the worse car experience in my life. I had to DEMAND my car keys back after being at dealership for 3 1/2 hours. I was told that I had three days or 300 miles to return the Mazda if I didn't like it. This is a flat out lie. I was told by corporate and financial that they would make things right. Well that's another big lie. Haven't heard a word. Stay away from this dealership. read more

I originally reached out to Daytona Mazda and was connected with Cat through True Car's Sam's Club website. She went out to the vehicle I was interested in, took pictures and videos for me, and answered 100 questions. They gave me an estimate for my trade which they didn't mess with once I got there (I was afraid they'd find a way to come down on that value). The owner was helpful with forms of payment as well. The only thing I regret is not living closer to the dealer so I can swing in for car washes!! Overall my experience was good and I appreciate Cat's help. It wasn't a quick process, it could've been a little quicker, but I feel very educated about my purchase and they were all incredibly helpful. read more

Daytona Mazda - Car Dealers Near Me - Daytona Beach, Florida

I bought a car here 3 years ago and I was so lied too, It makes me mad to this day. The extra star was because the parts person helped me out and was nice. The salesmen pushed pushed and pushed. I was going hypoglycemic as I am a Diabetes type 2, told them I needed time to myself and all they did was talk faster and shuffle papers faster. I used to paying under MSRP, how do they get away with charging over MSRP? Be prepared on ready if you go there. I suggest visiting someplace like Mullinax, I actually enjoy going to Mullinax, no dark shadows with whispers there, everything is really upfront. BTW I'm driving a Mullinax Ford now. read more

Absolutely the worst car buying experience. Ever. The sales manager and finance manager are the two most incompetent people that I've ever met in my life. I got my loan information and after stating multiple times that I didn't want any of the warranties, they added them anyways about that was about $6000 added onto my loan. Now it's time to get a new decal because I refinanced and the dealership blocked my decal out which means that I've been driving for almost a year on a decal that wasn't ever registered. Save yourself the anxiety, frustration and drive and DO NOT go here!!!!! read more

I'm in from out of town and needed a tire. Found out that my car has locking hubs and I had no key(bought the car used). I decided to go to the dealership since they have a master key. Chris Jones in the service department was very helpful and responsive. They pulled the locking hubs and put regular ones in their place. Chris had me in and out in less than 10 minutes and did it free of charge. That kind of fast, responsive service is almost unheard of these days. Would recommend this business to anyone. read more

I really appreciate the excellent customer service. I've worked with Chris Jones in service since 2020 and he's always been professional, friendly , and extremely helpful. Today, the Service Manager, John, went above and beyond for me when he didn't have to... it makes all the difference to know you are truly a valued customer. Thank you, Daytona Mazda! read more

Ashley Patt is a great sales person and I just love my new car! Thank you Mazda!! Great service and a wonderful atmosphere all the way around!! Highly recomend!! read more

We had a great experience with Kat in the used car sales department. She was prompt and professional. I would highly recommend Daytona Mazda. read more

Used a coupon in one of their flyers that said $54 for full synthetic oil change. Made an appointment and the service rep named Chris said it was $10 off for Mazda cars. I drive a different make now so he told me it would be $92 for my car and $82 with coupon. I needed it changed since I had been on a long trip and I agreed to their 70% increase over their advertised price. It took 2 hours when they said it would be 1-1 1/2 hours. Looked at the receipt when I got home and it showed they put in 6 quarts (1 quart too many) of the wrong weight of oil. I called Chris and told him and he said he would get back to me after talking to the service manager. He did not get back to me in several hours so I called the service manager. Left message. Chris then called back and told me they would give me a couon for $20 off the next oil change. Wrong oil weight and overfilled, both of which can do damage to my car. Don't go there. They screw up and won't make it right. read more

My wife and I needed emergency assistance after damaging our car while traveling on I95 from Boynton Beach, FL to Maryland. I was barely able to drive my car to Dayton Mazda. Service advisor, Chris Jones and other dealer staff helped clean the gasoline leaking from my ruptured gas tank, directed us to a rental car facility and interfaced with my insurance carrier to initiate a claim, all without any assurance that Daytona Mazda would be authorized to repair my vehicle. Chris and the service staff's kindness and assistance was greater than any amount of stars I could give on this rating site. It was just a wonderful display of how to treat people! read more

The salespeople are nice, but beware and be prepared to be lied to when you get to finance department. Understand the finance department is where the really money is made. According To Austin in the Finance department, who was released from the dealership probably for telling the truth of the scams, high commissions. Selling warrantys yields 50%!! or more commissions. After buying three cars from there I can say they are worst dealership I have ever bought from.(I have bought 54 cars and this has been my worst experience) They are in breach of contract on there lease, where in paragraph 17 says they are to show info on warranty before we sign but were not shown!!!Understand one dealer in South Florida had to pay 6 million for there warranty scams. Please if you have been scammed like us know that you can report this dealer to the FLHSMV and the FTC. Also rate them on Dealer Rater, Google reviews, Yelp reviews,cars.com and Nextdoor. The scam warrantys , if you cancel, you will not receive your money after two months waiting.(even though warranty contract says if cancelled within 30 days you will receive 100% of payment back) Chris the sales manager said he would pay us tonight 12/7/2023 then cancelled. It is new car dealership that runs like a used car dealership. I purchased two cars in March 2022 (Mazda Cx 5 and used Subaru Forester). Had a horrible experience with Patrick in Finance. He was rude to me and also very harsh to salesmen Said. I wrote letter to GM Mr. Pandelos. I was told by another employee that Patrick was fired or layed off at a later date. Then On September 30, 2023 I was with my wife who brought a brand new Mazda CX-5. Austin was finance guy but in there with him was Patrick!!! Well my wife was sold on idea for a two year lease by nice Salesman Dan and Helped by nice lady Shanna. So Patrick left the room and Austin did the paperwork when we were sent to finance dept. This is where it went bad. Austin said that it would be good to get a protection plan for wheel scratches or dents and other stuff. He told wife and I that would cost $275.00. We were rushed threw the paperwork not having time to read clearly everything. So Today I was reviewing the yellow contract and there was a protection plan for $595 and service contract for $732.00. Total $1,327.00 Why were we sold that when we were only going to have the car two years on lease and it had bumper to bumper warranty for three years!!! Total rip-off and we were lied to on price of 595.00 plan (was not 275) and dishonestly put in service contract in deal not even knowing we were charged for. (732 dollars) I asked Austin today how much commission or profit did you get on those two items, he said $500.00!!! Basically half the contracts were profit. I have dealt with many dealerships and never been treated this dishonestly. Maybe Patrick was coaching Young Austin the ropes of the trade. I purchased a car last Saturday at another dealership, There is plenty of competition here I encourage anyone to go to another dealership. Im loyal guy , purchased 7 cars from one sales guy in Jax/Coggin Toyota. I have looked at yelp reviews 3.5 stars and BBB one star. read more

Daytona Mazda - See service contract $732.00 and Ultimate Protect contract $595.00. We were never shown before signing nor received copy of warranty after - Car Dealers Near Me - Daytona Beach, Florida

I purchased a Mazda CX-5 in 2022. When sitting down with the Finance Manager to do the paperwork, he urged me to purchase a maintenance plan called "First Mile". I told him I was retiring soon and did not want to be saddled with maintenance costs. The cost of the plan, which covers the vehicle to 70,000 miles was $2,999. He indicated that the plan would cover all vehicle maintenance except for tires and brakes. I agreed to purchase the plan and even purchased an extended warranty on the vehicle for another $1500. Based on what he said, this seemed like a good way to go for me. So, I have used the plan for the routine oil changes and tire rotations and those, of course, were covered. On Wednesday, 6/26/2024, I went in for an oil change and they came back with a list of several maintenance items they said I needed. The list included a brake flush, fuel induction service, air conditioner system cleaning and emission service and wanted to charge me a total of $720. The service advisor told me the First Mile Maintenace agreement only covered oil changes and tire rotations. I asked to speak with the general manager, and he said I would need to speak to the Finance Manager. The original Finance Manager was no longer employed there, and his replacement told me those other vehicle maintenance items were not covered. So, I was sold a contract for $2999 that only covered oil changes and tire rotations for 70,000 miles. The man lied to me...plain and simple! The normal price for oil and rotation is around $70. I bought the certified car with 10,000 miles on it. So, an average price of around $70.00 for those 2 services, performed every 5000 miles until I reach the 70,000 miles of coverage, my out-of-pocket expense without the Maintenance Plan would be approximately $840. Not a bad profit for Daytona Mazda and probably a pretty good commission for the former Finance Manager! So, I asked again to speak with the General Manager of the dealership and was directed to the sales manager. I guess when you spend that much money at the dealership you can't even have a conversation with the GM. So, then the sales manager said he couldn't do anything...but went on to try and sell me a new car or trade my car in and he would take $3000 off the sale price. My car was paid off and I had no interest in creating a new car payment. In conclusion, I love my Mazda and Chris, the service advisor, was helpful and professional. However, the deceptive sales tactics they use are unethical. I was actually considering purchasing another Mazda for my son later this week. Won't be buying from or recommending this dealership ever. They simply do not care. BUYER BEWARE! read more

Stay away from this place. I bought my car from them back on November 2022. I was promised that they would send me a check for the gas I had to put in the car as they couldn't fill the car up due to the other dealership being closed. I said ok and send the sales guy my receipt. To this day I have not received that check. Out of all the Mazdas I have been too this one is by far the worst. There service advisors have horrible communication. I have never had an issue with getting a loaner from any Mazda that I have had my service at. I even had my car serviced there 5 months ago and didn't have to wait weeks to get a loaner vehicle. The fact that Chris the service advisor said I needed to book the appointment out weeks in advance for a loaner is appalling. This is a great way to loose business. Then the service manager calls and gives the most Nonchalant apology and then tries to justify the reasoning behind it. He didn't even try to make it right or try to see how he could help me. Instead he said so you don't want to keep the appointment for this week. I will not return to them for my service needs. If you want to be disappointed or frustrated don't come to this place. read more

I bought a car at Daytona Mazda, on 02/05/2024. Firstly, I want to communicate that my experience with the finance department was dishonest. Juan explained to me that the car had a 7-year bumper-to-bumper warranty included in the price of the car because it was used, it was at night and he made me sign the papers quickly, the next day when I was reviewing the paperwork I noticed that he included, without prior consultation, a service contract of $3,288 plus a maintenance agreement of $1,899 plus Ultimate P of $995.00 plus sales taxes on ancillary products of $401.83, having charged me $6,583.83 for this maintenance plan. Seven days later, I showed up in person because I had an appointment with them for a detailing on the car and I spoke to Juan to have those charges removed, and I told him that he never explained to me all this charges because I would never have accepted them, and his answer was that they could not be removed. They also sold me a car with a chip in the front window that they did not notify me that exist prior I was buying the car, when I let them know about the chip on the windshield, they told me to wait a month so that I could charge my insurance, I told them NO, because that was insurance theft. This company should be monitored frequently for abuses with customers, especially in the finance department or they should educate employees to do business in a correct and legal way. I don't know why the representatives of some companies can do dishonest business practices with customers in a normal way. Please stay away from doing business with this company!!!. read more

Mazda with less than 5000 miles something went wrong and it pulled to the right. Hitting a curb damaged 2 tires and a wheel bearing. Mazda voided my warranty. Calling corp, they do not speak English will not transfer you to a supervisor because they are afraid you will complain ion them. Vanessa was very rude and flat refused to help. So at this point we have a 2020 and a 2022 cx5 that we have no warranty on. They have the records on the 2020 Mixed up with the 2022. Never had the 2020 in the shop! I finally took it to another brand dealer and had the bearing replaced. I couldn't even get local dealers to fix it. My advise is don't by a Mazda! I bought a 21 cx30 that was a dud and then Then 2022 I was stupid! Run from Mazda! Thanks read more

bought a car a month ago for my daughter dealing with Juan Lorenzo has my rating at 1 star, he was rude , challenged me to a fight and when others came in said I called him cuss word - which was not true - we were arguing of all things where my mailing address had to be - petty petty petty . This guy should not be in the people business , my mail to this day is wrong - the reason I went a head and paid off the loan because the address was a reminder there are still slease balls in this auto industry , he thinks because your getting a loan you have to go through him and he makes it clear his way or the HWY read more

I love Mazda vehicles but I abhor Daytona Mazda. They have the worst service department I've ever encountered at a dealership. They will lie to you without recourse and they are SLOW beyond belief. Every time I'm there, whether for an oil change or more intensive service, it Ends up being a 2-3 hour ordeal. I recently had two new wheels put on my car and was there almost 3 hours. They originally told me it would be "about an hour". Get serious - every trip here ends up being half a day. read more

Untrustworthy finance personals. They are not experts. The feed you lies and seem like they never said something when you repeat what they said. I would suggest using another financial company and come in with a preapproval if you desire to buy a car from this location. Because the "tax credit" that you get from trading in your current Mazda, to get a new one is not true. They take it out of the money that is rightfully yours anyways from gap insurance. Say you signed a waiver that was never given to you to sign. read more

Financially handled very poorly told one bank signed deal never told changed second car bought there third in family no more

I purchased a 2019 Chevrolet Silverado from this place, they told me they inspected the vehicle and everything was in great condition , they said it was like a brand new truck. Not even the first week I took the truck back because i spent 600 dollars on gas , just the first week . Turn out that the cylinder was messed up . they had the car in the shop for a week and didn't even give me a rental . Wasted a whole week just for them to tell me they couldn't fix it . I try to get out the contract but they ghost me . Took it to the Chevrolet dealership since I got warranty and not only it had one problem but two different problems . The chip set was damaged and the cylinder. Another week in the shop . Each time I call and reported the the problem . they only had the nerves to only tell me my service advisor is busy , he would call you back shortly . 5 month later, My car breakdown again . now my truck is in the shop ,I call again and they told me the same thing I requested to speak with a manager but they said the same thing again. they don't wanna call me back or connect me. Still wait for the manager or The service advisor to call me back . but apparently they never call back and now I'm out of pocket 1,300 cause my truck over heated in the middle of the road and my radiator pop . Now my car been in the shop for 2 weeks. I can't get to work again which I'm losing 3800 since that's what I make in a 2 week paycheck plus 1300 to repair my car . And Daytona Mazda don't want to take responsibility for selling me a piece of junk . Since it already broken down 3 times In a couple months of purchase. Also the fact that they left out a big concerning part , that when the truck got trade in, the engine was swap on the vehicle. And the last owner put 25,000 miles in 4 to 5 days . But nooo the car is in perfect condition that what they say. I wouldn't trust this dealership at all. They just wanna get paid . After they sell you the car they don't give two craps about their customer ... anyway I'll post all the receipts tmr since I got it all documented. I have all the paper work that shows that it's been at the shop . And the fact that Im paying 800 dollars a month for a truck that goes to the shop every month. Imagine losing 13,300 dollars cause your car doesn't work . And you can't make it to work ... and they don't care . But if it was them losing 13,300 dollars they would be uptight . But because I'm a customer that they don't care . Why even bother . They ain't losing cause they already sold the car and succeeded on playing games in the first 3 weeks for me to not be able to get off the agreement... still waiting for their call back . read more

they are liars and they won't follow through with anything after the sale. don't go here. Bought my car and they still haven't given me my key or paperwork and they ripped me off of the veteran discount they offered. read more

We were blown away by Daytona Mazda and Catherine Garrity! A couple months ago, we were looking for a particular CX-5 and found two in Florida. Daytona Mazda's presented the best and Catherine worked with us on the price. What made this purchase a little out of the ordinary was we were traveling down from Illinois to Florida for a vacation and decided to pick up the car while we were in Florida. Catherine took photos and did a detailed walk-around video for us. Then spent a lot of extra time on the phone working through the details and confirming all the arrangements. Catherine actually had the car delivered to us at the Ft. Meyers airport at no charge. We were able to do a complete physical inspection, sign the paperwork and be on our way in an hour. We've never experienced service like this from any car dealer before. Plus, the car was perfect, just like in the pictures and videos Catherine sent us. Couldn't be happier and would highly recommend this dealership. Mazda should be proud to have a dealership and people like Catherine representing their brand. read more

Worked with Nate who was very thorough, knowledgable throughout the buying process and Eddie in Finance was excellent as well. Very positive experience.. read more

Horrible People. they took advantage of my Parents. They went in to buy out their lease and the finance manager sold them almost $10,000 in uneeded extra warranties. When I called the sales manager he said he did not have anything to do with finance. He transferred me to a voicemail with no name attached. They completely took advantage of an older couple. Absolutely horrible people. read more

I wanted to get a fun cheap convertible weekend car, and I opted for a used Mazda Miata. They had the perfect car for me in the color, trim and mileage I wanted. The price was very fair. I saw two other Miatas at other Dealerships that needed a fair amount of work (new paint, new convertible top and leather seats with rips and higher mileage). The price was only $1,000 less for these cars that I saw at other dealerships. I got an awesome deal for the price at Mazda Miata. The seats look like they were reconditioned- perfect no rips. The car had 35,000 less miles than one of the other cars I saw. Paint job looks gorgeous for a 13 year car! I took too long to decide if I wanted to put the time and money fixing the other cars up, and both got snagged by someone else. Good things come to those who wait! As soon asI test drove Lucille, I knew she had to be mine! She looks like a show car! I did notice 2 small rips in the convertible top, but decided I'd put up with it and address it later. That was really the only issue with the car. Trent who was my salesman was patient with me re-learning how to drive a stick shift after years of not driving one. He was accommodating, knowledgeable and made the deal happen! I purchased the car but the dealership didn't want me to have the car until they fixed the latch on the convertible top which was broke and one of the window motors didn't work. They even delivered my car from Daytona to Tampa for free! Trent told me they employ retired Vets to deliver cars all around the country. I love that! Soooo I receive the car and I'm inspecting it and the rips in the convertible top were gone! I asked Trent if they fixed them. He told me they did. They didn't make a big deal about it, they just did it. You can judge a business based on what they do when you are not looking. I was floored they did that for me! I only wish I lived closer to Daytona! I believe this dealership runs on honor and doing the right thing. Daytona is lucky to have them! read more

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I visited the dealership to test drive a vehicle I was interested in. I called the next day and spoke to 2 sales people about coming to purchase the car. They sent me the VIN so I could secure insurance and I confirmed that I was on my way. I called back before leaving to ask a question and was told they were sorry but they just sold the car. They had also dropped the price after saying it couldn't go any lower. I called to speak with the GM, Jeff, but he did not take the call and had a junior salesperson call me back. Extremely poor service, no business ethics and a manager who can't be accountable. Be careful if you choose to deal with this establishment. read more